Post Job Free

Resume

Sign in

Medical Customer Service

Location:
Kimberley, Northern Cape, South Africa
Posted:
October 08, 2020

Contact this candidate

Resume:

Surname

Coetzee

Ms.

First Name

Melissa

Driver’s License

Driver’s License

Citizenship

South African

Identity Number

990**********

Age

20

Gender

Female

Passport Status

N/A

Residing in

Kimberley

Languages

English, Afrikaans

Notice Period

One Month

Contact Number

+27-71-783-****

Email Address

adgrra@r.postjobfree.com

INTRODUCTION

I am a highly motivated individual that is eager to learn.

I believe in respect for all and to treat people fairly.

My positive personality allows me to work well with a team.

Being a sympathetic person is also a good trait to have, because I can understand and communicate with people easily.

I am also very trustworthy and determined to succeed.

EDUCATION DETAILS

SECONDARY EDUCATION

Highest Grade

Grade 12

Institution

GED Academy

Year Passed

2017 – 80%

Subjects

English

Science

Mathematics

Social Studies

COURSES COMPLETED / CERTIFICATION RECEIVED

Claims Management Workshop – Medi Switch Training

Billing program – Elixir Training

Admin Appreciation – Royal Kimberley Dentists

Practical Baking Course – Khukhumala Anchor

If any copies of these certificates are required, please feel free to contact me.

COMPUTER LITERACY

PowerPoint

Elixir (billing program)

Exact (billing program)

Microsoft Word

Microsoft Excel

Microsoft Access (basics)

Internet & Email

EMPLOYMENT DETAILS

Name of Employer

Royal Kimberley Dentist (Pty) Ltd

Nature of Business

Dentistry – Orthopedic

Designation / Title

Receptionist & Accounts Assistant

Period of Employment

Probation Period from January 2017 to July 2017 (worked part time)

Permanent Employment from August 2017 to June 2018

Reference Contact

Ms N Ntweni (Practice Manager)

Dr I Ikram (Owner)

Contact Number

+27-53-045-****

+27-53-045-****

Diary Management

Detailed Invoicing

Obtaining Sufficient Patient Information

Opening & Closure of Office

Petty Cash & Monthly Reconciliation

Monthly Reports

Daily Billing to Medical Aids

Contacting Medical Aids for Authorizations (Crowns, Bridges, and Dentures etc.)

Overflow Debt Collection

Motivation & Referral Letters

Empathetic Customer Service

Quotations

Practice Administration

Booking Theatre for Operations (incl contacting Anesthetist, Medical Aid etc.)

Reception (Busy Switchboard)

Name of Employer

Dr J. Fouche

Nature of Business

Babysitting

Designation / Title

Au Pair

Period of Employment

Permanent Employment from June 2018 to December 2018.

Reference Contact

Dr J. Fouche

Stephany Fouche

Contact Number

078-***-****

079-***-****

Care, teach and look after twins.

Make sure the babies are safe at all times.

Sterilize bottles and keep all baby items clean including toys, bedding, clothes etc.

Name of Employer

Torga Optical Optometrists (Diamond Pavillion Mall)

Nature of Business

Optometrists

Designation / Title

Receptionist / Accounts / Sales / Admin

Period of Employment

Probation Period from January 2019 to March 2019

Permanent Employment from March 2019 to date (currently)

Reference Contact

Jean-Andrè Coetzer

Contact Number

Diary Management

Detailed Invoicing

Obtaining Sufficient Patient Information

Daily Billing to Medical Aids

Contacting Medical Aids for Authorizations

Practice Administration

Reception / Switchboard

Scheduling of appointments

Quotations

Customer service

Sales



Contact this candidate