Employee Relations Social Media

MEGHA LAROIA

Mobile: +91-987*******

E-Mail: adgrqo@r.postjobfree.com

“To Be a Catalyst for Change”

Profile Snapshot

Business Management Graduate (Human Resource) with over 13 years of experience

Exposure in implementation of HR interventions, Manpower Planning, Talent Acquisition, Campus Hiring, Employer Branding, Performance Management, On boarding, Talent Management & Development, Project Management, Reward & Recognition, Employee Engagement, Employee Relations, HRIS, Training, Vendor Management, HR Dashboard, HR Compliance and Team Management.

Capabilities in deploying and coordinating with other departments with a demonstrated leadership qualities & organizational skills during the tenure.

Excellent ability to address & implement plans for talent acquisitions and retention.

A dynamic go-getter with multi–tasking abilities in driving team efforts towards achievement of organizational goals & objectives.

Deft in offering a full range of end to end talent attraction, resourcing and manpower planning services designed to place the right person, for the right job, at the right time.

Adept at recruitment, people management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment.

Result oriented and an effective communicator with excellent interpersonal, analytical, team building and presentation skills.

The Journey so far..

Awarded “ARI Overall Star Performer of the Year” 2016 at DDFS

Awarded “Leader of the Year” 2014-15 at DDFS

Recognized for launching the best employee practices in 2014 at DDFS

Recognized for exceeding expectation in lines to maintaining the optimum staffing as per business plans and employee engagement 2014-15 at DDFS.

Received ‘STAR’ award for 100% results on resource allocation in 2011 from Head Human Resources

Received ‘BIG LEAP’ international award in 2009-10 for launching & implementing Management Trainee Program from President Yum! Restaurant International Dallas US

Received ‘ME’ international award in 2009-10 for Building People capability pan India from CPO Yum! Restaurants International Dallas, US

Received ‘PRIDE’ award 2008-09 from COO of Yum! Restaurant (India) for partnering with business

Recognized for the streamlining the HR process manual for the International Audit.

Streamlined HR practices & hired team for the First ever Owner Operator business model

Career Contour

Sept’18 - Nov’18 with Reliance Retail India

As Sr. Manager - Human Resource

Key Deliverables: Drive Human Resource agenda entailing Organization planning, Talent Acquisition, Performance Management, Comp & Benefit and Talent Management for Mother Care business.

Mar’14 - Aug’18 with Delhi Duty Free Services

As Manager – Human Resource

Key Deliverables:

Organization Development:

Interprets company goals into department goals and ensures communication to employees.

Work with HR head for organization development initiatives.

Prepares HR polices & processes, continuous review and Update

Conducting and Analyzing Employee Satisfaction Survey

Manpower Planning:

Prepares Human Resource Budget

Plans and ensures optimum use of resources; administer and monitor cost against budget.

Prepare reports and implement procedures to reduce turnover by creating effective retention tools

Supports in monthly forecast of HR budget

Report HR dashboard, Recruitment Tracker & various other HR related reports

Conduct Employee Engagement Survey

Talent Acquisition:

Recruit, interview, and select employees to cater mass vacant positions in sales/ operations

Niche hiring for corporate roles across levels including leadership

Hiring Foreign Nationals

Maintain 98% manning as per manpower plan of the organization

Driving Campus Hiring Program Pan India

Recommend and redesign the hiring process based on feedback from various stakeholders.

Designing and standardizing Interview Assessment tool for Quality Hires across levels

Manage complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower.

Leveraging Social media and Job boards in building DDFS Employer of Choice.

Handle recruitment, induction program, policy formation, separation programme for employees.

Doing reference checks, background & employment verification and on-boarding formalities.

Salary Negotiations and offer roll out

Employees Records

Leading Stakeholders meetings to build strong connect

Talent Management:

Manage Comp & benefits input for the organization.

Supports HR head for C&B benchmarking study

Employee Incentive & other remuneration policies

Employee Retention policy

Driving Employee Engagement and Building connects

Leading Skip level program with leadership

Maintain Employee Records and ensuring zero risk in HR Audit

Lead IJP Programs within organization

Partner in Succession planning

Performance Management:

Drive Annual and mid-year Appraisal process

Manage the process, promotions, lateral movements and job rotation plans.

Manage the PIP process, act as advisor to managers and brand managers for implementing PIP plan for their teams

Employee Relations:

Ensure pro-active employee relations strategies and activities providing counsel and guidance to both managers, brand managers and employees.

Responsible for staff welfare activities and creating a fun environment by organizing events

Advise management and brand managers in appropriate resolution of employee relations issues.

Responsible for grievance handling and counseling

Manage the exit process, exit interviews, attrition analysis

Training:

Identify the training needs at across levels and develop the requisite training programs

Implement L&D plan along with the team

Responsible for POSH Training

Statutory Compliance:

Maintain and communicate records required by law or local governing bodies, or other departments in the organization.

Ensures awareness and provide advice on statutory or regulatory requirements in all areas of staff management such as compensation & benefits, recruitment and selection, etc.

Ensure that policies comply with state law.

Directs the development of advanced Human Resource policies and procedures to support business needs and ensure legislative compliance.

Jul’13 - Feb’14 with DDB Mudra Group

As Sr. Manager – Human Resource

Key Deliverables:

Talent Acquisition & Induction

Manpower planning

Performance Management System

Employee Engagement

Training Development

Operations

May’08 - Dec’ 12 with Yum! Restaurants (India) Pvt. Ltd.

Dy. Manager – Human Resource

Key Deliverables:

Manpower Planning basis Accurate Bench Plan for the Region

On Time Hiring for all Corporate Roles in strong partnership with the business

Development and standardization of Interview Assessment tools pan India

Implement Sourcing Strategy for corporate & field roles by optimum Channel Mix for Recruitment

Support Restaurants Management Hiring for the Regions

Effectively drive Employee Referrals & Internal Job Posting

Designed and Lead Campus Recruitment Program for the organization pan India

Drive and Participate in Trade fair to recruit mass positions

Arrange walk-in interview pan India by leveraging Print ads and cable TV ads both in English and vernacular language.

Managing complete recruitment life-cycle

Extend support to franchise for hiring channels.

Performing HR audits to drive process excellence to enhance candidate and stakeholder experience.

Part of Board of Review from HR perspective

Develop Sourcing Partners across the country

National Vendor Management

Launched Taco Bell in India

Sep’05-May’08 with McDonald’s India – CPRL

As Executive - Human Resource

Key Deliverables:

Planning & ensuring availability of resources needed by functional head as per resourcing plan of organisation.

Managing complete recruitment life-cycle : Selection, Salary fitment, offer & onboard

Orientation of New joiners & complete on boarding formalities.

Managing Exit process

Extended pre-opening support in case of new restaurant: Provided hiring support through recruitment’s ads, walk-in interviews, campus interviews, technical personnel recruitment, leaf let Distributions

Leading Management Trainee Program

Administered & monitored outsourced security agencies& housekeeping agencies

Responsible for HR audits

Employee Engagement: Arrange Quarterly business meet, Release ‘News Letter’ half yearly

Jun’04 – Jul’05 with Apollo Hospital – IMCL, New Delhi

As Assistant Officer – Human Resource

Key Deliverables:

Streamlined operating procedures and organograms for paramedical departments.

Responsible for taking care of legal matters like summons and medico legal complaints.

Conducted interviews for doctors and evaluated skills and competencies of junior doctors.

Coordinate performance appraisal for the employees.

Organized induction and orientation programme for new joiners.

Competency Assessment

Maintaining MIS

Education

2019 Executive Development Programme from XLRI Jamshedpur

2004 MBA (Human Resources) from New Delhi Institute of Management, New Delhi approved by A.I.C.T.E.

2002 Bachelor in Commerce from Kamala Nehru College, New Delhi, Delhi University.

1999 12th (CBSE) from General Raj School, New Delhi.

Summer Training

Organization: Indian Airlines Ltd., New Delhi

Period: Jun’03 – Jul’03

Role: Project undertaken on Training & Development

Beyond Curriculum

Active member of NSS programme during graduation working on “Women Empowerment” project.

Personal Details

Contact Address : Sector 57, Gurgaon

Date of Birth : June, 1982

Languages Known : English and Hindi

Marital Status : Married

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