Receptionist/ Administrative Assistant

=

PERSONAL DATA

********@*****.***

056-***-****

Abu Dhabi

Tourist Visa

E DUCATION

UNIVERSITY OF PANGASINAN -

PHINMA

Dagupan City, Pangasinan

Bachelor of Arts (B.A.) Mass

Communication (Mar 2014)

T E CHNICAL SKILLS

Software/ Operating System

TKP

SAP

Triage

ADDITIONAL SKILLS

Communication

Active Listening

Flexibility

Time Management

Problem Solving

Teamwork

Organizational

CERTIFICATIONS

Civil Service Professional

Philippines, 2013

HOBBIES

Creative Writing

Reading Inspirational Books

Cooking

CAREER S UMMARY

Proactive professional with 5.5+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and administrative function. Aiming to leverage my skills and career growth to successfully fill a challenging position in your company. EXPERIENCE

RECEPTIONIST/ ADMINISTRATIVE ASSISTANT

Ali and Sons Holding LLC, Volkswagen Service Center, Abu Dhabi / May 2016 - Jun 2020

• Acted as a consultant for clients with automotive service and sales needs and directed or escorted them to specific destinations.

• Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Performed clerical duties, such as typing reports, proofreading, accepting orders, and sorting mails.

• Ensured a customer-friendly environment and an exceptional customer delight experience for clients.

SALES EXECUTIVE

Capstone Steel and Trading Corporations, Calasiao, Pangasinan / Jan 2015 - Jan 2016

• Developed sales strategies for contacting customers to discuss their needs of specific products and services.

• Worked with the sales manager to execute sales plans for target markets.

• Independently prepared sales presentations or proposals to explain product specifications or applications to clients.

• Drove sales and maintained good business relationships. PRODUCTION ASSISTANT

GMA TV Network, Dagupan City, Pangasinan / May 2014 - Dec 2014

• Written line ups and news scripts to print and distribute to all departments before broadcast.

• Acted as a prompter or floor director during live news and assisted crew member off airing.

• Coordinated arrangements for live news for permission purposes of locations, transportations, meetings, and interviews.

• Performed office administration duties like answering phone calls, filing paperwork and data entry.

.

JOY RICA SEVILLA

Customer Service Executive

Contact this candidate