Medical Assistant Branch Manager
Resume:
Accomplished and experienced Customer Service Coordinator delivering consistent results for clients and staff.
Recognized strength resulting in solving business problems. Particularly adept in defining and analyzing with an operational vision resulting in profitability and growth for internal and external customers.
Skills with administrative support to provide managerial qualities, some technical abilities and directly focused on communication.
EXPERIENCE
MANOR CARE HONEWOOD, Homewood IL
Receptionist/CNA
General office related duties such as answering phones, typing correspondences, bookkeeping and other task assigned by management.
Greet visitors and direct to the loved one.
Assist on an as needed basis with patient care.
LMR HOME HEALTH CARE, Lansing, IL 08/2017 – 06/2019
Assistant Branch Manager
Contingent on the scope of services offered by the facility with home patient care, oversee the functionalities of the staff. Confirming patient referrals for services. Client and patient visit to provide information on services.
Marketing at local hospital and rehabilitation facilities.
Preparation of weekly reports.
VERA CARE, Burbank. IL 04/2016 – 03/2017
Customer Service Coordinator/Receptionist
Creation of new client contracts, coordination of patient transportation, bookkeeping, client based tours of the facility, maintain room readiness for intake.
Answer phones with proper etiquette, greet and host patient’s visitors, escort visitors to patient rooms, perform other general office duties as assigned by management.
BRENTWOOD NURSING AND REHABILITATION, Burbank. IL 06/2015 – 04/2016
Resident Care Specialist
Provide intimate, hands –on healthcare to patients in residential facility, helping with bathing, dressing and the basic activities life.
Taking patients’ temperature, blood pressure and other vital signs.
HELP AT HOME, Oak Forest, IL 11/2012 – 04/2016
Certified Medical Assistant/Homemaker
Provide intimate, hands –on healthcare to patients in residential facility, helping with bathing, dressing and the basic activities life.
Taking patients’ temperature, blood pressure and other vital signs.
Documentation of patients behavior, hygienic care
Monitor suggestive dietary plan for residents, prepared meal, confirmed facility was orderly and clean.
HOLLAND HOME, South Holland, IL 08/2013 – 05/2015
Ward Clerk/Medical Records Clerk
Supervision of nursing staff, configure daily schedule, intake consultations, discharge care plans for patients.
Maintain accurate medical records, transcribe physician’s orders to the medical records, follow up on prescriptions and treatments and processed lab orders.
EDUCATION
OLIVE HARVEY CITY COLLEGES, Chicago IL Graduated 1998
Certified Medical Assistant Certification
LUCY FLOWERS HIGH SCHOOL, Chicago, IL Graduated 1989
General Studies
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