Alexander Black

*** **** ***** *****. - *******, LA 70461 - 985-***-**** - adgrkv@r.postjobfree.com

OBJECTIVE & SUMMARY OF SKILLS

To be a successful part of a dynamic, goal-focused and versatile work environment. I have developed excellent customer service skills while proving myself as a leader and conspiring activities across organizational functions. I am seeking a position as a project manager that will allow me to further develop my competencies and add value in a dynamic organization. CORE COMPETENCIES

Project Management Communication Skills Process Improvement Leadership

Business Development Risk Management Cost Control Customer Service EDUCATION

Louisiana State University

Bachelor of Science, Business Management July 2014 Minor: Business Entrepreneurship

PROFESSIONAL EXPERIENCE

Marc Jones Construction – SunPro Solar Louisiana, Mississippi, and Texas Solar Energy Outside Sales Representative February 2019 - Present

Analyzed residential and commercial clientele’s energy usage and needs to accurately provide clean and affordable energy solutions throughout Southeast Louisiana and Mississippi Gulf Coast.

Created sales and marketing tools to gain new clientele and followed sales leads to close deals and generate new business opportunities.

Managed accounts from point of sale through installation/activation, ensuring quality service and customer satisfaction.

Consistently performed in the top 10%-20% of company in sales and performance metrics, personally contributing $1.8 million over the past year.

Textron Marine and Land Systems Slidell, LA

Project Manager February 2018 – December 2018

Served as Project Manager for the repair and overhaul of three Turrets for the Royal Thai Marine Corps at contract value of

$918,000 and was responsible for the overall budget of the project; Budget responsibility included material reviews and establishing labor estimates among functional leaders while holding them accountable on a monthly basis.

Delivered Textron products to customers while ensuring internal and external quality standards were met; Abided by International Organization of Standardization policies to ensure that products and services were safe, reliable, and met quality standards.

Led a team in implementing and managing over thirty engineering changes through logistics product revisions, spares inventory management, and field retrofit activities effectivity ranging from 50-500 fielded vehicles per engineering change.

Actively managed risks and opportunities to ensure projects continued to progress on schedule and within cost while managing customer scope and quality expectations.

Collaborated with the financial team on monthly and quarterly basis to ensure yearly budgets were on track to be met while current revenue targets remained accurate; Executed actions plan as needed to remain within budget and maximize revenues. Program Support Analyst April 2015 – February 2018

Acted as international support lead in the delivery of 500 military vehicles to Canada’s Department of National Defense; This role included extensive travel to Canada while overseeing a group of six (6) vehicle maintainers and trainers and managing face to face relationships with our customer.

Improved on-time delivery of product by 40% by evaluating and improving processes while directing a quick action team including manufacturing, quality, engineering, and supply chain to efficiently resolve issues both internally and at our customer facilities.

Managed face to face customer relationship and quality expectations through frequent communication to inform, confirm, and propose schedule changes as required; Generated daily reports and briefed daily meetings to our customer and Internal Senior Leadership Team outlining vehicles’ status and shipping schedule based on vehicle progression and labor required.

Served as the Departmental Lead for proposal development of new products, maintenance and operator training; Proposals led to successful completion of ten (10) training activities worth $500,000. TRAINING AND DEVELOPMENT

Project Management Applications Training

Essentials of the Unofficial Project Manager

Crucial Conversations