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Administrative Assistant Service Representative

Location:
Fort Worth, TX
Posted:
October 07, 2020

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Resume:

Summary of Qualifications: Administrative Assistant with human resources background, excellent computer skills, marketing and publicity background, program management coordination

Work History:

October 2019 to April 2020 CGI Federal – Remote

Scheduling Assistant - Provided all scheduling for AeroJet Rocketdyne computers moving to Windows 10 Operating System. Also rescheduled for the Domain Consolidation project. Included coordinating 7-10 technicians and 3-4 clients per day.

August 2018 – October 2019 CGI Federal – Remote

Administrative Assistant - Army Training Information System, Phase 1.

Maintained personnel rosters, SharePoint site, including users, permissions and content. Completed ServiceNow Fundamentals training to assist in database implementation for ATIS. Provided initial testing services to Support Team. Acted as project interface with Purchasing. Completed New Vendor Requests, Source Requests and Purchase Requests for both software and subcontractors. Provided back up support to Security Specialist. Served as scribe for numerous customer interactions. Served on Training Process Action Team as scribe and provided input to training materials such as manuals and PowerPoint presentations. Provided version control and editing assistance for presentations to customer.

December 2016 – August 2019 CGI Federal – Remote

Assistant to Senior Vice President. Monitored calendars and suspense lists. Business development support to entire sector which included data entry, contract research or editing and documentation. Provided data entry and support services for Defense Business Unit point of contact for transition from Microsoft Customer Relationship Management. Provided a monthly e-mail newsletter for all Army Sector personnel using Microsoft Publisher.

April 2010 – December 2016 CGI Federal – Goodfellow AFB Site, San Angelo, Texas

Administrative Support to as many as 107 instructors. Helped in-process new members, provided support to members who need assistance with CGI web sites and forms, site point of contact for all social events: summer picnic, Annual Tour, holiday party including preparing invitations and maintaining RSVP lists. Arranges catering and acts as chairperson for social events. Acts as point of contact for CGI Social Club. Maintains site rosters including leave forecast and recall rosters. Interface with government sponsors on clearance status, common access cards, provide rosters of contractors. Red Carpet point of contact for New Member set up and I-9 processing. Provided reminders for CGI Training and provided follow-up. Out processes individuals who have left CGI. Updated Engagement Description Forms (EDF) for CGI databases.

December 2006 – March 2010 United Way of the Concho Valley – San Angelo, Texas

Community Impact Administrative Assistant Duties included: all administrative work associated with Community Impact area including the Emergency Food and Shelter Program and Hope for the Holidays. File of Life administrator responsible for all aspects of the File of Life program including finding distribution points, getting the packets stuffed, and providing the packets to distribution points as well as media releases and appearances promoting the File of Life program Responsible for writing, layout and preparation of United Way newsletter. Provide presentations and appearances promoting the United Way campaign. Develop theme materials including logos and letterhead, Program Provider Brochure and Return on Your Investment Brochure. Web page administration including ensuring that all information on the UWCV web site is complete and current.

February 2006 - December 2006 Spherion Staffing– San Angelo, Texas

Administrative Assistant - Helped applicants complete job applications, scheduled appointments for testing, interviewed applicants, took job orders over the phone, data entry and all other administrative tasks.

Other skills and abilities: Past experience as a Customer Service Representative for Spherion Staffing and HR Administrative Assistant at First Financial Bank in San Angelo, Site Secretary for MITRE Corporation at the NASA Headquarters Site and Seoul, Korea site as well as with Hughes Aircraft Corporation at the Osan AB, Korea site. Site Administrative Assistant in the Facilities Management office in the Korean Combat Operations Intelligence Center at Osan AB, Korea.



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