Snehitha Bobbili

adgrgw@r.postjobfree.com

585-***-****

Professional Summary:

●6+years of experience in delivering sustainable solutions, across various fortune 500 organizations, with an in-depth knowledge of software development and deadline driven professional with proven excellence in delivering project artifacts and deliverables.

●Certified Salesforce.com Administrator, Developer.

●Experience in liaising with business and technical stakeholders, Stakeholder Management, and SMEs.

●Experience in Software Development Life Cycle process, which includes Waterfall and Spiral methodologies, and Agile Scrum.

●Experience in requirement gathering & elicitation techniques, with active participation in discovery sessions, interviews, prototyping, document-reviews, brainstorming, and requirement workshops.

●Experience in conducting Joint Application Development (JAD) sessions with end users, SMEs and stakeholders.

●Prepared pertinent documents like Scope Document, Gap Analysis Document, Business Requirement Document, System Requirement Specification, and Functional Requirement Document.

●Comprehensive knowledge of Business Analysis methodologies and Iterative Software Development Life Cycle (SDLC).

●Adept in seeing the “big picture” relationships internal and external to programs and projects and providing insight on how to achieve results.

●Organized work pattern, thorough understanding of customization, attention to details, results oriented, strategic thinker, who can articulate a clear vision of how CRM strategy can create business value.

●Leveraged MS Visio for Data Mapping and Process flow diagrams for the various projects and applications.

●Experience in SWOT analysis, requirements analysis, Data Analysis, Impact analysis, Cost Benefit Analysis, Root Cause analysis and demonstration by the ability to research and to apply problem-solving skills to complex technical problems.

●Think critically, learn quickly, develop expertise and produce immediate contributions. Blend Knowledge, creative and analytical abilities to produce bottom-line results.

●Experience with Outlook Integration, Single Sign On, and Salesforce to Salesforce functionalities.

●Self-motivated and ability to adapt quickly to challenges and changing business environments. Show good communication and troubleshooting skills.

●Enjoy working with instructions and completing assign work precisely, and on time.

Technical Skills:

Salesforce Tools

Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader

Salesforce Technologies and Programming Languages

Apex Language, Apex Classes/Controllers, SOQL, Visual Force Pages / Components, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects, Java Script, Visio, Apttus

Operating Systems

Windows 7/8, Linux

Documentations Tools

MS Office product: Word, PowerPoint, Access, Excel, Outlook

Procurement Tools

SAP-Ariba

Certifications:

Salesforce.com Certified Force.Com Platform Developer I-16813373.

Salesforce.com Certified Force.Com Administrator (ADM 201-********

Education:

Master’s in mechanical engineering -Texas A&M University-Kingsville, TX. May 2014

Bachelor’s in mechanical engineering-Jawaharlal Nehru Technological University, India. May 2012

Professional Experience:

Medidata Solutions Inc - Iselin, NJ June 2017 – Nov 2019

Role: Sr Information Systems Engineer.

Responsibilities:

●Interacted with the Procurement Team to gather requirements related to the enhancements of SAP-Ariba tool.

● Acted as a liaison between the SAP support and the procurement team to analyze and fix the issues within the Ariba application.

●Involved in creating Approval Process within Ariba to track the requisitions workflows to fulfil business requirements

●Worked extensively on Ariba guided buying application to provide better User Interface.

●Participated in verifying the supplier/vendor data on the Ariba network integrated to NetSuite.

●Partnered with assigned business owners to design, implement, test and manage solutions; all to work in compliance with Medidata Standard Operating Procedures.

●Administered Salesforce CRM application for finance, Sales and Marketing team within the organization.

●Granted access to the end users leveraging profiles and permission sets within the Salesforce application.

●Involved in integrating the Apttus application into Salesforce.

●Administrated and monitored the company’s Salesforce CRM application. Created the workflows for automated field updates and Email Alerts on Case, Contact and Account Object,

●Created Profiles, Roles, permission sets based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

●Worked on Jira an issue-tracking software to successfully track and resolve issues within other enterprise applications.

●Gathered the summary of the customizations for the Knowledge transfer documentation related to Apttus implementation.

●Created new custom objects, assigned fields, custom tabs, components, custom report types as per the business requirement.

●Analyzed custom development within the Apttus application by gathering various Custom Objects, Apex Classes, triggers, validation rules and workflows/process builders to compile a KT document.

●Acted as an internal support for Salesforce related issues in reaching out to the Salesforce support and resolving the issues.

●Leveraged change sets within the Salesforce application for data migration from one environment to the other.

●Develop and implement configuration and workflow changes based on the business requirements; in conformance with change control policy

●Acted as a level 2 support for major issues and problems within SAP-Ariba application.

●Engaged with vendor support toward issue/defect resolution and enhancement deployments.

Environment: Salesforce.com platform, SAP-Ariba, Ariba Guided Buying, Ariba Network, NetSuite, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud.

Bristol- Myers Squibb-Princeton, NJ July 2015 – May 2017

Role: Salesforce Admin/ Business Analyst

Responsibilities:

●Primarily involved in developing prototype of the application as proof of concept (POC) for business team and as a guideline for development team.

●Facilitated and led group discussions to elicit requirements in Joint Application Development (JAD) sessions by communicating with documented business requirement document working prototype and workflow diagrams.

●Deployed, configured and supported the prototype application for its demo /UAT for various line of business from various cities, prepared deck for UAT & gathered feedback and followed up with further updates on the prototype and related documents.

●Primarily involved in developing use case document for the application, traceability matrix, system requirement specification (SRS) and presentations for proposed solutions

●Created prototype using html and CSS.

●Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign and Reports.

●Created various Custom objects, Tabs, Workflows, Reports, Apex triggers and validation rules for the application.

●Created Email templates in Text, HTML and Visual Force necessary for the application.

●Analyzed and Created Custom Profiles as required for the business needs and implemented Object level, Field level and Record level security.

●Defined various Validation rules to validate the data in the application.

●Customized Page Layouts for Salesforce.com Standard and Custom objects.

●Created custom report types and generated report using the report types.

●Good experience in Salesforce.com Configuration of roles, profiles, user accounts, implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

●Experience in working with Development team for solving the gaps in Business requirements.

●Classes, controllers and visual force pages, acquired new licenses and assigned toll free numbers.

●Used Data loader for all data adding, updating, and deleting, exporting data.

●Used Eclipse IDE for building scripts and deployment

●Documented Sales force fundamentals and reporting for easy understanding and navigation for business users.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, SOAP API, REST API, Informatica On Demand.

JPMorgan Chase, Columbus-Ohio July 2014 - June 2015

Salesforce Business/ERP Consultant

Responsibilities:

●Configured security and organizational hierarchy for sales for Salesforce implementation.

●Configured Reports for custom objects and associated them to Dashboard.

●Involved in Design and development of Workflows rules, triggers, validation rules and other customizations with Salesforce.

●Administered Salesforce CRM applications for Sales, Marketing and Support Departments.

●Involved in creating multiple analytical reports, with varying degree of complexity.

●Created APEX triggers, classes, test methods and visual force pages to implement custom functionality.

●Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.

●Used SOSL and SOQL queries during the data migration and custom development.

●Developed S-Controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.

●Customized agile methodology in a service based, reverse mortgage specialized for seniors.

●Analyzed the business processes for the three divisions in the organization that are using sales force.

●Redesigned the old sales force architecture to new design based on best practices.

●Organized business and end user meetings for discovery, business needs gathering and gap analysis.

●Focused on Cycle time reduction during the process between the leads through opportunities, processing, funding, underwriting and till post-closing.

●Set up visibility securities like roles, profiles, field level securities.

●Set up person accounts in sandbox.

●Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute.

Environment: Sales Cloud, Data loader and Data management, Workflow rules and Approval Processes, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.

Mahindra Satyam, Hyderabad, India June 2012- Dec 2012

Business Analyst

Responsibilities:

●Translating technical and functional User Requirements into a functioning technical solution.

●Design, development, testing, and the delivery of software solutions.

●Assist with application development, architecture, and software maintenance and systems administration.

●Engagement in a project from initial concept through solution delivery.

●Worked with the software architects / developers to ensure that the applications conform to customer requirements.

●Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and prepared Impact Analysis Reports.

●Developed timelines for project delivery, and managed projects and resources to successful completion.

●Developed test scenarios and implemented test plan. Assisted in testing the application and reporting the bugs to the development team.

●Used Rational Clear Quest for defect tracking as a part of the change management process.

●Conducted project related presentations and provided reports to the higher management.

Contact this candidate