Manager Assistant
Resume:
COURTNEY CARNAHAN
LEASING SPECIALIST
CONTACT
*********@******.***
PROFILE
Leasing specialist who is very energetic, outgoing and detail-oriented with over 4 years of experience in conventional and tax credit properties. Seeking a new challenge where I can use my professional experience and superior customer service in a new setting. I am very organized and self-motivated. I absolutely love what I do and I know it shows. I have worked at properties as little as 88 units all the way up close to 1,000 units with multiple communities. Proven ability to work with a diversity population and multi-family.
SKILLS
BILINGUAL
COSTOMER SERVICE
MULTI-TASKING
JUDGMENT AND DECISION MAKING
YARDI/YIELDSTAR/ONESITE
KAREN GRAHAM (COMPLIANCE)
MICROSOFT WORD, EXEL, OUTLOOK
EXPERIENCE
Brookside Properties-Spring Hill Townhomes
Leasing Specialist 03/2020-Current (88 units)
-Made appointments, show apartments & take applications.
-Asist applicants with applications and answer any questions about the tax credit forms.
-Conduct credit and criminal background checks for applicants.
-Make sure applications are accurate and their income is correct and not over for tax credit.
-Get applications ready and sent over to our compliance director Karen Graham.
-Upon approval, sign lease with new resident, collect deposit or additional fees, move in new resident and do a full new move in walk-thru.
Highmark Residential-Nashboro Village
Leasing Specialist 08/2020-12/2020 (close to 1,000 units)
-Made appointments, High volume of showing apartments & taking applications.
-Assisted new applicants with online applications and lease signing.
-Conduct credit and criminal background checks for applicants.
-Toured at least 10-15 different prospects a day. Answering 30 plus leads a day via phone plus 50 plus via email. Would take 4-7 applications a week and process those.
-Upon approval, sign lease with new resident, collect deposit or additional fees, move in new resident and do a full new move in walk-thru.
Alexander Properties Group-The Falls at Mill Creek
Assistant Manager 08/2016-06/2017 (204 units)
-Made appointments, show apartments & take applications.
-Directing all supervision on maintenance make ready units and FULL renovation at the time.
-Contacting and monitoring vendors/reno team and day to day operations.
-Do weekly marketing and occupancy reports.
-Updating weekly reports such as: Notice to vacate, vacancy reports & renewal letters.
-Posted all monies into bank.
-Posting & paying all invoices.
-Prepared monthly collection budget, variance/budge report for my regional manager.
EDUCATION
Teenage Learning Center
2009
Studied and achieved my GED and graduated 1 year before my class.
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