Marquita R. Taylor

Experienced Customer Service Professional

Dear Sir/Ma'am,

Upon learning of the available position within your company, I was immediately compelled to submit my resume for your review. I strongly believe that my skills and professional experience make me an ideal candidate for this position.

Since your company operates within the sales and customer service industry, it is implied that you would only hire the most talented people. This is the main reason that I would highly appreciate the chance of joining a determined and motivated team such as yours where hard work is acknowledged and rewarded accordingly.

With over 3 years of leasing/sales experience and over 6 years of customer service experience, I possess a variety of skills that would prove to be highly valuable to your property. I take pride in having a strong work ethic and an optimistic disposition.

My main expertise and areas that were developed in my last job include:

-proficiency in the latest versions of Yardi, Word, Excel, and Microsoft Office

-outstanding verbal and written communication

-ability to perform multiple tasks simultaneously and remain calm in a fast-paced environment Please find attached my résumé which describes in detail my work experience, skills, and education. I hope that you can consider me for this position.

Respectfully,

Marquita R. Taylor

Marquita R. Taylor

Ph. 662-***-****

adgrew@r.postjobfree.com

OBJECTIVE

Obtain a stimulating position providing the opportunity for professional growth and advancement. EXPERIENCE HIGHLIGHTS

June 2018-March 2020 Shift Manager, The Majestic Grille, Memphis, TN. Responsibilities include managing wait and host staff, guest interactions, as well as organizing shift structure and daily specials. Additional duties include overseeing daily sales, monetary gains for the assigned shift, and restaurant ambiance.

December 2017- May 2018 Leasing Professional, StoneRiver Property Management, Jackson, MS. Responsibilities include consulting and touring prospective residents, answering multiple phone lines, responding to/following up with potential residents, and maintaining a minimum 95% occupancy rate. Additional responsibilities include outreach marketing, the development of marketing plans, and mini-model design.

January 2017-February 2018 Outside Sales Executive, AT&T, Jackson, MS. Job duties consist of traveling to and from the customers premise for the purpose of engaging in sales activities, communicating with customers via phone, teleconference, and e-mail related to proposed sales and/or solutions. Providing subject matter expertise regarding technical issues and advising customers on suitability of products based on technical needs.

June 2016-January 2017 Leasing Professional, Stoneriver Property Management, Jackson, MS. Responsibilities include consulting and touring prospective residents, answering multiple phone lines, responding to/following up with potential residents, and maintaining a minimum 95% occupancy rate. Additional responsibilities include outreach marketing, the development of marketing plans, and mini-model design.

June 2015-May 2016 Leasing Consultant, Mid-America Apartments, Memphis, TN. Responsibilities include assisting prospective residents in finding an apartment home by touring several unique floor plan options, answering multiple phone calls, preparing lease documents, and catering to current residents.

EDUCATION

Broadmoor High School, Baton Rouge, LA 2004-2006

University of Mississippi, Oxford, MS 2006-2007

Southwest Tennessee Community College, Collierville, TN 2013- 2014 AWARDS RECEIVED

2014 SWTCC Ambassador Award

ACCOMPLISHMENTS

SWTCC Honors Academy

Phi Theta Kappa Honors Society

NAA Committee Member

*References Available Upon Request