Marketing Specialist

PROFESSIONAL SUMMARY

With a degree in communications and its application to various fields, I bring a diverse resume and a personable approach to successfully maintaining and ensuring a superb customer experience. I am a reliable and honest individual who possesses the ability to communicate with stakeholders as well as manage and develop multiple projects identifying customer needs. I am currently seeking a marketing position, eager to further develop creative processes and integrate marketing strategies with an ambitious company.

EXPERIENCE0

Client Relations Specialist ELEVATE FUNDING Gainesville, FL 02/20 – 07/20

§ Directly provided the sales team leads to identify opportunities for efficacy gains and develop solutions based on client response

§ Generated reports directly for ISOs (Independent Sales Organizations) for potential renewals as well as drafted and managed pending renewal contracts

§ Established and maintained a strong and trusted relationship with a high volume of merchants with a focus of delivering high quality support and engagement Multi-Unit Sales Specialist SPRINT CORP. Gainesville, FL 01/19 – 01/20

§ Sales consultant who executed upselling strategies to sell Sprint Services and products

§ Worked in various store locations as well as community events to boost sales, enhance product presentation and advertising

§ Created content for and managed the stores’ Instagram profile

§ Administrative responsibilities for the store such as managing schedules, inventory control, training employees and generating data and performance reports Legal Assistant THE LAW OFFICES OF KANNER & PINTALUGA Boca Raton, FL 08/17 – 05/18

§ Managed communication with insurance companies regarding status of cases

§ Liaised for the firm’s attorneys to negotiate lien settlements for the Florida Pre-Suit Litigation Department

§ Ensured time sensitive legal documents were executed efficiently to comply with state regulations and deadlines

§ Prepped and advised clients for recorded statements INTERNSHIPS

Intern CONGRESSMAN TED DEUTCH Boca Raton, FL 08/17 – 12/17

§ Participated in event planning and outreach programs for local businesses, schools and communities

§ Represented the Congressman at community events and discussed political affairs on his behalf Intern SENATOR KEVIN RADER Boca Raton, FL 01/17 – 07/17

§ Directly liaised with various Florida departments to carry out constituents’ requests for legal and ethical concerns

§ Compiled extensive legislative research reports for the Senator concerning topics undergoing the passage of bills

Event Intern NATIONAL ASSOCIATION OF ATTORNEYS GENERAL D.C. 05/16 – 08/16

§ Managed and created content for social media pages (Facebook/Twitter) and website including bulletins, flyers, advertisements and photos

§ Interned in the NAGTRI Department (Training & Research Institute) responsible for organizing conferences, events and training seminars for district attorneys nationwide CONTACT

(954) 557 - 3835

adgrci@r.postjobfree.com

Chicago, IL 60625

erica-noblecilla

EDUCATION

B.A. COMMUNICATIONS

Florida Atlantic University

Boca Raton, FL

2014 – 2018

KEY SKILLS

§ Bilingual in Spanish

§ Flexibile

§ High Communication Skills

§ Positive Attitude

§ Problem Solving

§ People Leadership

§ MailChimp Knowledge

§ SEO Knowledge

§ SalesForce Knowledge

§ Microsoft Office Proficiency

ACHIEVEMENTS

§ Customer Service

Recognition Award

Elevate Funding 06/20

§ Customer Service

Recognition Award

Sprint Corporation 06/19

§ Customer Service

Recognition Award

Sprint Corporation 04/19

HOBBIES

§ Food blogging

§ Volunteering

§ Hiking

§ Traveling

ERICA NOBLECILLA

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