Elaine H. Youn
Albuquerque, NM *****
adgr8q@r.postjobfree.com
www.linkedin.com/in/elaine-youn
MEDICAL ASSISTANT/PHARMACY TECHNICIAN
Highly experienced medical assistant and pharmacy technician. With in-depth understanding of the medical benefits and coverage of various insurance. Known for my great attention to details, my through medical recording keeping skills. Passionate about proving outstanding patent care while helping the hospitals and doctors streamline their workload.
KEY SKILLS
System Knowledge: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Office, TMW, Citrix, Zoom, Skype
Language: Fluent in the Korean Language (Translation)
EXPERIENCE
EXPRESS SCRIPTS, INC., Albuquerque, NM 9/2008 – 7/2020
Certified Pharmacy Technician
Maintained current medication information.
Ensured compliance with HIPAA and other federal, state regulations.
Entered prescriptions that are generated electronically, faxed and written to company and entered into the system in an efficient manner.
Called diabetic patients and their family members to verify diabetic supplies (test strips, lancets, glucometer, etc.) not indicated clearly on the prescriptions. After verification entered diabetic supplies into the system. Assisted patients with customer service questions as needed.
Verified patients’ allergies (drug and non-drug allergies). Converted diagnoses into the ICD-10 codes.
Trained and assisted team members with new job descriptions and new software.
QUEST DIAGNOSTICS (f/k/a/ S.E.D. Medical laboratories), Albuquerque, NM 6/2007- 12/2007
Toxicology Assistant
Performed routine medical laboratory tests for the diagnosis, treatment, and prevention of disease.
Received urine samples flown via FedEx plane from Texas and labeled, took smaller size of samples and passed on to the Toxicology lab in a timely manner.
Took blood samples, labeled and stored in a separate refrigerator.
Retrieved, upon request, frozen urine samples and processed according to established protocols of the lab.
DIALYSIS CLINIC, INC. Albuquerque, NM 1/2007 – 12/2007
Health Care Translator
Converted physicians’ advice and diagnoses, pharmacological instructions and other instructions for a dialysis patient who is uncomfortable with the English language.
Interpreted for nutritionist who had specific directions for patient’s dietary needs. The interpretation was done with English and Korean languages, twice a month, every Monday.
UNIVERSITY OF NEW MEXICO HOSPITAL, Albuquerque, NM 8/2006 – 10/2006
Medical Assistant
Triaged patients. Took their vital signs and recorded.
Collected patients’ data including medical history and allergy information.
Performed urinalysis and dipstick.
Maintained a sanitary work area before and after rooming patients.
Delivered specimen to laboratory.
Checked results of lab (i.e. pap smear) and notified patients with letters.
CERTIFICATIONS
Certified Pharmacy Technician (CPhT)
Certified Medical Assistant (CMA)
AHS BLS Certificate issued in New Mexico
EDUCATION
Medical Assistant Certificate
Pima Medical Institute, Albuquerque, NM
A.A. General Studies
Montgomery County Community College, Blue Bell, PA
Diploma for the Ministering Wife
Midwestern Baptist Theological Seminary, Kansas City, MO