Service Representative Nursing Assistant

PERSONAL PROFILE

Whether I’m assembling a computer or developing a project, the

drive to build and create is always present. To do those things properly, you can’t hit the autopilot button; you have to stay present, constantly learn, and apply the information directly. When I code, I challenge myself to create what I see in my head and build it with the customers’ convenience in mind. An ongoing passion project of mine is building a new computer. My goal is to create a tool that, in addition to the skills learned at NewForce, will enhance my ability to code, making me a better developer. I’m eager to join a company where I can put my passions to work while always learning more.

TECHNICAL EXPERIENCE

PROJECTS

Junior Full Stack Developer

Intensive full-time 6-month software development immersive training program focusing on full stack (C#/.NET) development fundamentals and problem solving. The final half of the program executed in a simulated company environment with Scrum methodology. NewForce

Applied object-oriented programming fundamentals through team- based projects that reflect real world business problems Practiced source-code version control and managed pull requests with Git/GitHub in all group and individual sprints Learned JavaScript fundamentals for creating DRY, modular, readable code and reusable components in simple dashboard application

Rebuilt dashboard application as a single page app utilizing React.js and CSS

Built a single page application with React to track animals and staff at a kennel

Used asynchronous HTTP requests to interface with RESTful APIs from JavaScript applications

Planned a front-end interface for a lost and found utilizing mockups, issues, user stories, and ERDs

Leveraged Webpack for linting and module bundling

Created a dynamic front-end React application that interfaced with JSON server (a mock API) through various fetch calls and queries Styled applications with custom CSS, Bootstrap, and React-Bootstrap Built a command-line interface using inheritance, interfaces, and generics in C#/.NET

Used Razor to create MVC applications in Visual Studio 2019 Built and interacted with databases using SQL and ADO.NET Built and maintained integration tests for APIs in ASP.NET Core Built and interacted with databases using SQL, ADO.NET and Entity Framework with migrations

April 2019 - present

J U N I O R F U L L - S T A C K S O F T W A R E D E V E L O P E R Stephen Avila 304-***-****

*******.*.*****@*****.***

https://www.linkedin.com/in/stephen-avila1/

https://github.com/StephenAvila2020

Personal Care Assistant/Unit Clerk

Cabell Huntington Hospital

Performed clerical work related to billing, orders, admissions and discharges

Worked with Windows Office Suite and a Windows operating system to chart patient medical information daily

Worked with the Infectious Disease Council to ensure the unit was kept up to code

Assisted in implementing practices that would help streamline the way the unit functions

Worked on behalf of the Union to aid in contract negotiations Proficiency in Microsoft Office Suite (Word, Excel, Access, etc), Windows operating systems, and has a demonstrated ability to learn and utilize new software quickly and effectively 2016-Present

WORK EXPERIENCE

The Bangazon API is a RESTful API built for our mock company, Bangazon. We designed a data structure based on complex business logic and built an ASP.NET Web API to give users access to resources in the company’s database. I worked on the department part of the Bangazon project and built resources that allowed users to create a department.

https://github.com/NewForce-at-Mountwest/bangazon-workforce- management-the-kiwi-lagoons

Bangazon

https://github.com/StephenAvila2020/TheSurvivalGuide The Survival Guide Web App is an app accessible by a large community of video game players in the popular survival game known as Dead by Daylight. Users will be able to update their profile to show a wide variety of information that other players will use when drafting their teams, such as: ranks, favorite perks, preferred console, and even game play! The Survival guide uses React.js to give the app structure and allow users to login in and create their own teams. The Survival Guide

EDUCATION

NewForce

Full Stack Software Development 2020

Genesis Healthcare

Certified Nursing Assistant Course 2015

Certificate of CNA Course Completeion

Marshall University

Business/Nursing 2010-2013

Associate level completion towards a

degree in Business/Nursing

Point Pleasant High School

General Studies/Business and Healthcare 2004-2008 J U N I O R F U L L - S T A C K S O F T W A R E D E V E L O P E R Stephen Avila 304-***-****

*******.*.*****@*****.***

https://www.linkedin.com/in/stephen-avila1/

https://github.com/StephenAvila2020

Customer Service Representative/ACE

DIRECTV, Inc.

Worked on behalf of DIRECTV to advance the customer’s experience Assisted with technical help and provided extensive help with billing Performed research on behalf of the customer to find root causes of issues Provided excellent support in finding the right solution for each customer 2012-2013

WORK EXPERIENCE CONTINUED

Customer Service Representative

Amazon

Provided customers with expert guidance on Amazon.com Assisted with tracking shipments of orders and locating packages Identified and solved technical issues customer's had with products from Amazon Resolved orders that were lost or damaged for customers 2015

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