MERVIN MAX DG. SARRONDO

OBJECTIVES

To utilize my technical and management skills for achieving the target and developing the best performance in a challenging environment where I can implement my innovative ideas, skills and creativity.

SKILLS

Knowledgeable of:

-Microsoft Office Applications

-IT Hardware Troubleshooting

-Basic Network Administration

-Basic knowledge of Adobe Apps

-Website Development (HTML, JS, CSS)

-Flash Programming (AS3)

-Basic knowledge of SAP

EDUCATION

2017 Bachelor of Science in Information Technology

Bulacan Agricultural State College – San Ildefonso Bulacan

EXPERIENCES

August 2016

OJT internship at SPi CRM

Technical Support Group

Experienced in Basic Support tasks, Hardware and Software troubleshooting and email handling in an actual BPO operations.

August 2017 – April 2019

AFS(Asset Field Support) -Contractor

IT Hardware Management team at Optum Global Solutions

Client of Campaign Complete Solution Phils.

Experienced in Basic 2nd hat support in BPO environment, IT Asset Hardware issuance, Troubleshooting and SharePoint Ticket management are mainly the roles entitled and handled.

May 2019 - May 2020

IT Asset Staff-Contractor

IT Hardware Asset Management team at RamCar Group of Companies

Client of TopSpot MPC

Experienced in Basic IT asset support for local work environment, IT Asset Hardware issuance, Troubleshooting and Zendesk Ticket management are mainly the roles entitled and handled.

CERTIFICATIONS/SEMINARS ATTENDED

Computer Hardware Servicing NCII – April 2014

Experts Academy “Internet of Everything”- January 2015

Microsoft Imagine Camp 2017 – January 2017

CHARACTER REFERENCES

Michelle M. Cortez

IT department head

adgr2i@r.postjobfree.com 090********

Lourence Jay Villlanueva

IT Asset Management Executive

adgr2i@r.postjobfree.com 096********

0377 Purok 3, Calasag, San Ildefonso Bulacan 096******** adgr2i@r.postjobfree.com

Contact this candidate