Recruiting Manager

TAMIRA THOMAS

Philadelphia, PA • 267-***-**** • **************@*****.***

SUMMARY

Organized, goal-oriented, and empathetic young professional with 1+ year of experience overseeing human resources duties with an emphasis within the healthcare industry including onboarding, interviewing, office management, reception, care/service coordination, employee/client advocate and assistance with payroll.

SKILLS & AWARDS

Employee Relations Expert in Microsoft Word, Outlook, Excel, and PowerPoint

Recruitment and Retention Active Listening Skills

Negotiation Skills Dean’s List 2x (2017)

President’s List (2019)

$60,000 HFU Scholarship

$1,900 Merit Award for Thole Essay Contest (2016)

Member of the National Society of Leadership and Success Honor Society

EDUCATION

West Chester University of Pennsylvania Present

Master’s in HR Management (Expected Graduation Date: 12/2022)

Southern New Hampshire University March ‘19 - June ‘20

Bachelor of Arts in General Studies

(Concentration in Human Services, Sociology and Addictions Counseling)

Holy Family University August ‘16 - January ‘19

Nursing - Bachelors in Science

(transferred)

Central High School of Philadelphia September ‘12 - June ‘16

Bachelor of Arts

WORK EXPERIENCE

MultiCare Home Health May ‘20 - Present

Recruiting Manager

Independently interview and onboard new applicants and new hires: avg. of 2 new hires each week

Assists new employees with scheduling, comprehensively explaining options and answering inquiries

Improve processes for filing and maintaining new hire documents

Oversees the daily operations of recruitment efforts and marketing projects

Completes employment verifications, reference checks and background checks for new hires

Evaluates and updates job postings which included a detailed representation of role responsibilities, requirements, and qualifications

Collaborates with management and employees to improve our methods of communicating company policies, regulations, and processes

Coordinates scheduling, services, and meetings for new employees and clients

Amcord Care (Community HealthChoices) November ‘19 - May ‘20

Service Coordinator/QA Analyst (promoted)

Case Management of 60+ Clients

Coordinated and assisted clients in maintaining their healthcare services

Acted as a client advocate and assisted client with housing placement and/or emergencies

Reviewed and created care plans to ensure they were in compliance and accurate

Collaboration with fellow service coordinators and supervisors to ensure everyone was updated on new policies and guidelines

Asembia (ASPN Pharmacies) March ‘19 - November ‘19

Patient Service Representative

Handling calls and assisting patients in receiving their medications

Organizing and documenting patient information in compliance with HIPAA regulations

Expedited shipments of medications for patients in emergency situations

Answer questions and inquiries by patients about their medications and how to use them

Collaboration with supervisors, doctors, nurses, and pharmacists to confirm prescriptions and delivery of medications for patients

Holy Family University (Work Study) August ‘16 - May ‘17

Receptionist

Answered phone calls and assisted callers with questions

Data entry and office management

Assisted visitors and fellow students at the security desk

Organized paperwork in the office

VOLUNTEER EXPERIENCE

Albert Einstein Medical Center July ‘12 - October ‘15

Student Volunteer

Assisted staff with filing and organizing paperwork in the Pain Center

Assisted staff with organizing slides and paperwork in the Pathology Department

Ensured file rooms were maintained and well-kept

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