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Operations manager, operations supervisor, transport supervisor

Location:
Vereeniging, Gauteng, South Africa
Posted:
October 07, 2020

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Resume:

CURRICULUM VITAE OF MAHLOMOLA BENJAMIN MOKOSE

First names : Mahlomola Benjamin

Surname : Mokose

Identity Number : 830-***-**** 087

Marital status : Single

Nationality : South African

Gender : Male

EE-AA : Black

Cell number : 082-***-****

Driver’s licence : Code 10 (own transport)

Home Language : Southern Sotho

Other Languages : English, Afrikaans, Zulu and Xhosa

Language proficiency

SOUTHERN SOTHO

ENGLISH

AFRIKAANS

Zulu

Xhosa

READ

Excellent

Excellent

Fair

Good

Good

SPEAK

Excellent

Excellent

Good

Good

Fair

WRITE

Excellent

Excellent

Fair

Fair

Fair

Criminal Offences : None

Health : Excellent

SECONDARY EDUCATION DETAILS

Last school attended : Pele Ya Pele Secondary School

Highest grade passed : Grade 12 / Matric

Year : 2001

TERTIARY EDUCATION DETAILS

Institution attended : University of Johannesburg

Qualification obtained : National Diploma in Logistics

Year Completed : 2004 (November)

Modules completed : Logistics 1&2

: Purchasing 1&2

: Mercantile law

: Cost and estimating

: Practical accounting

: Managerial problem-solving techniques

EMPLOYMENT HISTORY OVERVIEW

Company : Seabourne Express

Year : March 2020 – July 2020

Position : Operations Manager

Job Responsibilities:

To be in charge of providing inspired leadership for operations in support of the Senior Operations Manager as well as the development and implementation of operational policies and procedures. Help promote a company culture that encourages morale and performance.

1.Day-to-day duties:

Recruiting, select, train, assign, schedule, couch, counsel and discipline staff.

Communicate job expectations: planning and monitoring.

Enforcing policies and procedures.

Ensure on time dispatch of the vehicles daily.

Monitor deliveries to ensure SLA’s are met.

Ensure collections are not missed and correct size vehicle is sent as per specifications.

Report on floor checks for visibility of all shipments in JNB branch on the system.

Attend to escalated queries and resolve timeously.

Monitor driver’s idle time while on route to ensure high productivity.

Responsible for fleet management and servicing.

Work stations and warehouse cleanliness.

Ensuring adequate handover between shifts is provided as well as pre-alerts.

Company : ID Logistics

Year : October 2018 – August 2019

Position : Transport supervisor

Job Responsibilities:

Reporting and working directly to the Transport Manager to ensure the effective distribution of the business’ principle products, by ensuring that transporters arrive on time to load and off load on time at destinations. To further ensure that loads are ready for collection at the scheduled time and that documentations are done and recorded correctly.

2.Day-to-day duties:

Coordinate the activities of the transport department (FML and Hauliers)

Coordinate activities in IDL yard to avoid congestion

Ensure all Rd’s are controlled, re loaded and delivered as per Principal SLA

Ensure trucks are dispatched on time

Conduct random checks on truck temperature prior to dispatch

Ensure that the amount of staff allocated to each truck is controlled as per contract

Ensure Diesel is ordered on time

Validate and approve trip sheets, check overtime for staff, number of staff, mileage travelled, and number of trucks used

Conduct random vehicle checks (damages, roadworthiness, fridge units, maintenance schedule, COF)

Ensure all IDL safety standards are met during dispatching

Ensure that all processes and procedures are followed to achieve DC KPI’s

Ensure all POD’s are managed daily

Assist with Customer service and tracking of deliveries

Ensure vehicles are tracked until safely back at the depot

Assist with planning function, as and when required

Update daily planner information with the driver and crew

Secondary pallet control (Arrange for broken pallets to be returned to CHEP)

Involvement in the TAT’s at customers as specified in the contract

Ensure all vehicles are maintained in a hygienic manner

Manage all haulier staff and own departmental staff activities

Assist with all Transport related projects

Ensure that there is timeous response to incident and accidents and in line with IDL processes

Ensure that invoicing is completed accurately within the planned time frames

Manage wash bay areas to ensure that they are in a suitable condition

Ensure daily inspections are carried out on the electrical plugs in yard

Assist with all driver break downs and queries during the day

Ensure Daily allocation of Zeno devices

Receipt of AD-HOC vehicles

3.Reporting:

Update Diesel reports

Update truck inspection report

Any other ad-hoc reports i.e. ad-hoc truck mileage report

Company : Santova Logistics

Year : February 2016 – October 2018

Position : Courier Channel Team Leader

Job Responsibilities:

Prepare and gather information from clients and or suppliers for a new shipment

Create waybills for shipment on the service provider’s system

Arrange collection of the shipment

Update client regularly regarding status of their shipment

Invoice the client on Cargowise

Arrange VOC if needed and send clearance documents to clients

Arrange dedicated loads for clients domestically

Ensure client retention by offering great rates and excellent customer service through good communication

Ensure information is adequate on Cargowise

Ensure invoicing to clients is done timeously

Pull and analyse reports to improve the department service offerings

Company : Value Logistics

Year : Feb 2014 - June 2015

Position : Contracts Manager

Job Responsibilities:

To control the function within the division in such a manner so as to achieve maximum productivity aimed at satusfying the clients’ needs. Particular attention given to quality, reliability, delivery, safety, communication and housekeeping. Ensure we retain and grow the business and we become the clients primary logistics partner.

1.Day-to-day duties:

Audit in-house sites – Filing, procedures, Health and safety, Housekeeping, Assets, Chep pallet maintenance and register and bolt seal register

Update in-house sites organograms monthly

Arrange training for staff daily to ensure that performance levels are met and exceeded

Ensure Direct deliveries trucks are loaded as per SOP and secure POD

Build a solid relationship with the client to ensure business is retained

2.HR and IR:

Assist in recruitment and selection

Assist in Industrial Relations matters

3.Budgeting:

Control of profit and loss to ensure year on year cost saving

Assist with budgets and targets

4.Reporting:

Oversee and monitor status reports, outstanding POD reports, Volume report and daily manifest report

Analyze in-house sites KPI weekly and report to Quality control manager for discrepancies

Company : Aramex

Year : October 2011 - January 2014

Position : Senior Operations Supervisor

Job Responsibilities:

Ensuring that collections are met timeously

Meeting of service levels as agreed with the client

Ensuring the security of cargo personnel and vehicles

Perform monthly in-house/site visits and compile a detailed report to the operations manager

Arrange training for the staff to ensure that performance levels are met

Ensuring in-house responsibilities are kept and adhered to as per standard operating procedures

Conducting Weekly meetings with in-house staff and ensuring that minutes are sent to the operations manager and relevant personnel

Performing Daily vehicle checks and attending to defects with fleet department

General Operations supervisory

Assisting operations manager in quarterly performance appraisals.

Company : Skynet Worldwide express

Year : November 2008 - October 2011,

Position : Branch Manager (Bethlehem)

Job Responsibilities:

1.Day-to-day functions:

Ensure operational and administrative support is given at all times

Ensure that suppliers are paid out in time

Ensure cost reduction and maximization profitability

Fleet management and ensuring company vehicles are maintained and used accordingly

To ensure that the vehicles are available at the right time and quantities

Use rental services should the need arise

Procurement of new vehicles and selling old vehicles

Warehouse management, which includes inventory control, health and safety, implementing effective and efficient procedures from receiving, sorting, picking, packaging, storage as well as dispatch

Establishing and maintaining profitable routes for drivers

Ensuring policies and procedures are understood by all staff

Providing training to staff to ensure growth

Ensuring cost savings is not compromising on service levels

2.Reporting:

Compiling daily and monthly cost reports.

3.Budgeting:

Preparing our monthly and yearly budgets.

4.HR and IR:

Assist in recruitment and selection

Assist in Industrial Relations matters

Company : Standard bank

Year : February 2006 - June 2008

Position : Vehicle and asset finance consultant

Job Responsibilities:

Ensure Service Excellence at all times

Taking ownership of all queries

Providing a one stop service for customers

Query Resolution and Cross / up sell telephonically.

Risk and Compliance – Manage important/confidential customer

Information.

calling pre-approved clients to retain the clients

calling settling clients to try to get them to refinance

meeting set targets and budget for the month

KNOWLEDGE, SKILLS AND ABILITIES

Freightware

HANSA system

Parcel perfect

Cargowise

Infolog

Dangerous goods certified

High levels of communication skills (written and oral)

Excellent time management

Problem solving skills

Ability to analyze complex issues

Ability to function within a pressurized and fast paced environment

Risk assessment and mitigation

Ability to work effectively within a team and individually

Administrative skills

Computer skills (MS Office)

Negotiation skills

Project management

REFEREES

1.Hugo Minnaar (Senior Operations Manager)

Seabourne Express

073*******

011-***-****

2.Quinton spray (Transport Manager)

ID Logistics

083-***-****

010-***-****

3.Garth Gerber (Courier Manager)

Santova Logistics

087********

073-***-****

4.Yolanda Eksteen (National Inhouse Manager)

Value Logistics

011*******

082*******

5.Grant Gietl (Operations Manager)

Aramex

011*******

6.Johan Van Zyl (Regional Manager)

Skynet Worldwide Express

051*******



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