SVP Sales and Operations
Resume:
Joseph Suggs, MBA
St Petersburg, Florida
******@*****.***
SUMMARY: A dynamic and dedicated senior executive who has revived failing businesses by turning struggling operations into profitable business units. Have had equal success with start-up opportunities. Keeps business centers running efficiently with a firm, but sustainable approach, that overcomes resistance to change and implements repeatable processes. Develops strategies that solve problems while implementing changes that have lasting, positive effects on organizations. Fosters commitment, team-spirit, and trust.
CORE COMPETENCE
Leadership/Own the Outcome
Change Agent
Processes and Analytics
Innovative Ideas/Leads from Front
Strong HVAC and Building Technologies Background
Strong Aviation Background
Strong FinTech Background
Strong Performance Contracting Background
Risk Seeking, Assertiveness, and Vision
Discovering and Driving Out Inefficiencies
Ability to Compress Timelines
Resource Management, Negotiating Skills
Strategic Analysis and Problem Solving
Accomplished Speaker and Presenter
ACCOMPLISHMENTS
Responsible for $400 MM/year book of business with full P&L responsibility (Renovate America)
Built and opened first satellite office from the ground up in 3 months that exceeded revenue goal of $25 MM in first year (Renovate America)
Rebuilt failing sales team in 90 days (Siemens)
Implemented cost-cutting measures that saved $100,000/month in design costs (Siemens)
Drove new sales team to $6 MM of incremental business in five months (Siemens)
Managed sales and project development of a $48 MM business encompassing a 10 State region (Siemens)
Completely rebuilt a six-state area with zero sales to an $18 MM business in 14 months; performance resulted in promotion to Zone leadership role (Siemens)
Led a sales team of inexperienced new hires to secure Letters of Intent totaling $20 MM in just 12 months. (Siemens)
Led squadron maintenance department from 45% aircraft readiness rate to 90% through supply chain management and leadership (USMC)
Led 1st Marine Corps District’s officer recruiting team to #1 in the nation (USMC)
Naval Air Training Command Flight Instructor of the Year (USMC)
RESPONSIBILITIES
Analyze the business to determine corrective action to reverse losses
Present criteria to support that cutting spending is only part of the approach
Develop and implement strategies that boost revenue and reduce costs
Innovate and implement programs designed to increase customer count and sales to stop the bleeding while keeping the business viable long enough to establish long-term strategies and processes
Initiate loyalty programs that incentivize repeat business and develop a fresh source of revenue
Consistent leadership that provides clear direction and instills a collaborative, and sustainable
winning culture
QUALIFICATIONS
Solid business background enhanced with graduate education
Managerial and leadership competence and experience with both start-ups and established organizations
Partners with others to ensure collaboration and success
Ability to sell concepts, businesses, and self to others
Operates under a strong need for achievement, a determined work ethic, and total commitment
Acceptance of ambiguity
Flexible and adaptable with honesty and integrity
ONGOING EDUCATION
Six Sigma Green Belt
Commercial Pilot: Fixed Wing and Rotary; multiengine
Stephen Covey Leadership/Owners Course
Beginner and Advanced Negotiation Courses
US Marine Corps Leadership Course - Honor Graduate
TECHNOLOGY
Microsoft Office Professional Suite 2019: Word, Excel, Outlook, and PowerPoint
Salesforce CRM
Tableau Operations Analytics
EXPERIENCE
Dick’s Wings and Grill April 2019 -- present
Owner/Operator
Renovate America – San Diego, CA Mar 2016 – Mar 2019
Senior Vice President, National Operations
Vice President, Missouri Operations
Daikin Applied Americas - Kansas City, MO May 2014 – Feb 2016
Regional Manager, Sales, and Delivery
Siemens Building Technologies – Kansas City, MO Mar 2008 – Apr 2014
National Director, Retail and Commercial Systems (2013-2014) Zone Manager EES, Div. of Siemens (2011 – 2013)
Area Manager EES, Div. of Siemens (2008 – 2011)
Honeywell International – Jacksonville, FL Jan 2005 – Feb 2008
Account Manager
Johnson Controls, Inc. – Jacksonville, FL Jun 2001 – Dec 2004
Account Executive
MILITARY SERVICE
United States Marine Corp (Jun 1981 – Jun 2000)
Light Attack Pilot Deployed Worldwide. Independent Command, 5000 military flight hours
EDUCATION
Jacksonville University - Jacksonville, FL
Master’s in Business Administration (4.0 GPA)
U.S. Naval Academy
BS in Physical Science
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