Assistant Restaurant Manager
Resume:
Kristine S. Sebastian
*** ******* ****** ******, ***********-Villa, Valenzuela City
Mobile: 096*-***-****
E-mail: adgqs7@r.postjobfree.com
QUALIFICATIONS:
Leadership and Management:
Opening team of two Shakey’s stores ( C3- Bonifacio and C4 Fishermall Malabon)
Hiring, training, coaching and developing staffs for their promotions and career development
Attended various leadership trainings and seminars ( Management Development Programs 1,2 & 3, Basic Occupational Safety and Health Training)
Safety Officer 2 DOLE accredited
Planning, organizing and budgeting plans
Stocks and Inventory Management
Food Cost and Labor Cost Management
Building, Equipment and Facilities Management
Delivery Management
Profit and Loss Analyzation
Monthly Operation’s Report justification
Skills:
Able to establish successful working relationships internally as well as externally.
Possesses the ability to work in a fast-paced environment with minimal supervision individually or in a group
Prior experience in customer handling and giving good customer service
Organized, flexible, fast learner, team player, goal and results oriented
Strong leadership skills, able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
Proficient in Internet and MS Office such as Word, PowerPoint and advanced Excel e.g. VLOOKUP, Pivot, E8 Back Office, Financial Module, SIS, Oracle, POS, KRONUS,etc.
EDUCATIONAL BACKGROUND:
College University of the East Caloocan
Bachelor of Science in Business Administration
Major In Management Accounting
WORK EXPERIENCES:
November 7, 2016 to August 31, 2020: SHAKEY’S PIZZA ASIA VENTURES INC. (SPAVI)
Position: ASSISTANT RESTAURANT MANAGER
Essential Duties and Responsibilities:
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
April 17, 2010 – November 4, 2016: PHILWEB CORPORATION
Position: Finance Officer
Essential Duties and Responsibilities:
Facilitate reconciliation of bets and payout of site’s daily sales report
Facilitate cash replenishments and collections in E-games Casino
Establish and maintain cash controls efficiently
Accurately maintain financial files and records
Excellent in banking reconciliation, account payables and receivables
Strong management skills
April 21, 2009 – April 04, 2010: SUYEN CORP. (Be Connected Management Services)
Store Assignment: Charles & Keith (Trinoma Branch)
Position: Cashier Associate
Essential Duties and Responsibilities:
●Depositing of Sales
●Transmitting important documents to Head Office
●Be able to practice strict adherence and compliance to all cashiering policies and procedures.
●Coordinate properly important issues and administrative superiors.
October 13, 2008 – March 13, 2009 SPORTS CENTRAL INC.
Position: Cashier
Essential Duties and Responsibilities:
●Primary responsible for rendering excellent customer service, handle all counter related transactions, monitors cash – related activities and document activities ingoing and outgoing of cash.
March 24-Aug. 25, 2007: PREMIUM BEE FOOD CORPORATION
(Franchise of Jollibee Food Corporation)
Jollibee Grace Park Caloocan Branch
Position: COUNTER CREW/CASHIER
Essential Duties and Responsibilities:
perform order taking, dispatching orders, bussing out and dining setting
operate POS
accept reservations and requests for take-out orders
prepare bill, receive payments by cash, check, credit cards and automatic debits and give change
perform daily inventory of the products
May 11 – Aug. 14, 2005: LOVILLE FOOD CORPORATION
(Franchise of Greenwich Corporation)
Ever Grand Central Caloocan Branch
Position: PASTA/FRY STATION
Essential Duties and Responsibilities:
Cooks Food
Preparing and Garnishing of Food
Ensure the high quality of food to be served.
CHARACTER REFERENCES:
Maricar Enriquez
Restaurant Manager
Shakeys Pizza Asia Ventures Inc.
Contact no. 091********
Frances Magdaluyo
Restaurant General Manager
Shakeys Pizza Asia Ventures Inc.
Contact no. 092********
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Kristine S. Sebastian
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