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RONALYN C. MANANTAN

**th Street, Khalifa City A, Abu Dhabi, UAE

+971-***-***-*** / +971-***-***-***

adgqs5@r.postjobfree.com

Tourist Visa

APPLYING FOR:

• ADMINISTRATIVE ASSISTANT

• RECEPTIONIST

• SECRETARY

• DOCUMENT CONTROLLER

• SALES REPRESENTATIVE

PROFESSIONAL WORK EXPERIENCE

BEAN TO CUP ROASTERY June 2017 to January 2018 2 years and 4 months Sales Representative / Cashier August 2018 to April 2020 Bean to Cup Roastery is a local brand coffee shop company in Abu Dhabi, UAE and has been established early 2017. It serves hot and cold drinks and specializes in whole-bean coffee such as Arabic coffee, Turkish coffee and Italian coffee. Bean to Cup Roastery is also a milling company. They roast and grind their own beans. Other than drinks and whole beans, the shop also deals with sweets including chocolates, dates and cakes.

Key Contributions:

• Greet customers when entering or leaving establishment.

• Provide accurate information to the customers (e.g. product features, pricing and after-sales services).

• Cross-selling products to the customers.

• Ensuring that the racks are fully stocked.

• Managing returns of merchandise.

• Coordinate with other sales representative to provide excellent customer service especially during peak times.

• Informing the customers about discounts and special offers.

• Providing customer feedback to the Store Manager.

• Staying up-to-date with new products and services.

• Handle cash, credit or check transactions with customers

• Issue change, receipts, or refunds.

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• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.

• Resolve customer complaints, guide them and provide relevant information. EMIRATES SECURITY SERVICES LLC February 2018 to July 2018 6 months Administrative Officer /

Receptionist (Temporary)

Emirates Security Services LLC is one of the leading 100% locally owned security service providers operating in the UAE. Founded in 2009 with the vision to provide world-class security services. From the start, the aim was steady growth rather than robust development in order to ensure that our security service is built around high service standards, quality processes and well trained security officers that will always exceed our clients expectations. Emirates Security Services L.L.C is licensed and approved by the UAE Federal Regulatory body, the Private Security Business Department (PSBD) in Abu Dhabi. Key Contributions:

• In-charge in repairs and maintenance of accommodation and camps.

• Responsible for monitoring all the Company Assets i.e. Furniture, Computers, and Accessories, Photocopiers, Fax includes timely repair and maintenance.

• In the event of any cancellation of guards or new arrivals, coordinate with the HR Department and complete the formalities in time.

• Ensure the proper register for telephone calls/ internet and fax are maintained and updated and bills are paid in time.

• Assist the Senior Administrative Officer in providing and obtaining different management services deemed essential for smooth operations.

• Daily checking of the cleanliness of the Offices and also check the office boys dress and shave.

• Ensure the proper coordination has been done for Medical and PSBD examinations for the guards.

• Timely information to Health and Safety Officer if required.

• Other duties as assigned.

LIVING INNOVATIONS CORP. December 2015 to December 2016 1 year Administrative Assistant /

Receptionist

Living Innovations Corp. brings internationally recognized luxury brands to the homes of the local elites in the Philippines. It has a selection of indoor and outdoor furniture, kitchen appliances and audio visual products that continue to impress and captivate architects, designers and homemakers. Key Contributions:

• On time monitoring of job orders for day to day operations.

• Accurate monitoring schedule of furniture’s fixtures and maintenance.

• Providing assistance for IT related concerns (connectivity, consistency and reliability of speed and providers related services)

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• Providing HR support (interviews, meeting, events, staff transportation, time sheets / attendance of employees)

• Monitoring of monthly utility bills, contract, sustainability and consistency of connections

(Water, Electric, Internet, Cables and Postpaid Plans)

• Providing basic needs of showroom staffs, drivers, installers and messengers.

• Managing and monitoring pantry and office supplies.

• Maintaining a high standard of showroom and office cleanliness. ST. LUKES MEDICAL CENTER June 2015 to November 2015 6 months Administrative Assistant

St. Lukes Medical Center (SLMC) is the leading and most respected and recognized healthcare institution in the Philippines. Its two facilities in Quezon City and Global City, Taguig are at par with the most advanced hospitals around the world. A testament to SLMC’s world class quality medical services are its accreditations and key affiliations with prestigious international organizations. Key Contributions:

• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients.

• Complete insurance and other claim forms.

• Prepare financial statements and billing.

• Enter and format electronically based medical reports and correspondence and prepare spreadsheets.

• Order supplies and maintain inventory.

• Initiate and maintain confidential medical files and records.

• Determine and establish office procedures and routines.

• Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting.

• May supervise and train other staff in procedures and in use of current software. FIRST BALFOUR INC. May 2014 to May 2015 1 year

Administrative Assistant /

Document Controller

First Balfour is a construction firm that deliver infrastructure and create businesses that generate sustainable value through innovation and excellence in engineering, construction, and project management.

Key Contributions:

• On time processing and monitoring of third party certification and renewal of registration of equipment, heavy and light vehicles.

• Handling and monitoring insurance claims for motor car incident.

• Processing deed of sale, secretary’s certificate and other necessary documents for asset disposal of equipment.

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• Providing administrative support to staff members, often answering calls and emails or scheduling appointments.

• Providing HR support to the HR Supervisor (interview screening, schedule examinations, conducting orientation, collecting time and attendance records)

• Record weekly meeting minutes and compiled them in a Microsoft word-based file for future organizational reference.

• On time monitoring of equipment docket files.

• Plan travel arrangements for numerous executives and staffs.

• Making daily endorsement letters for deployment of drivers and operators.

• Editing monthly reports for Division’s Vice President.

• Accurate monitoring schedule of building maintenance and facilities.

• Answering and forwarding telephone calls.

EDUCATIONAL AND TECHNICAL PROFICIENCIES

Bachelor of Science in Office Management (2010-2014) University of Makati, Philippines

Technical Skills

®MS Word ®MS Excel ®MS Powerpoint ®MS Outlook ®MS Access Special Skills

®Stenography ®Art/Drawing

TRAININGS

Megaworld Global Estate 250 hours Marketing Department Makati City Hall 250 hours Legal Department

Taguig Pateros Hospital 250 hours Medical Records

I hereby certify that herein above information is true and correct to the best of my knowledge and beliefs.

RONALYN C. MANANTAN

Applicant

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