JOSEPH LORIA

*** ******** *** ** *******, AB 403-***-**** adgqak@r.postjobfree.com

Summary

Experienced Project Manager and IT professional with over 15 years managing teams, project resources, vendors, partners, and solution delivery. I have managed project budgets with enterprise organizations as high as $5M in Procure to Pay, SaaS, Cloud, PaaS, IaaS, COTS, and custom software solutions. Colleagues consider me to be a leader, communicator and customer satisfaction focused individual, who enjoys driving outcomes while building longer-term relationships.

Education

University of Lethbridge / Bachelor’s Degree / Management Information Systems

Mount Royal University / Project Management Certification

Experience

Crescent Point Energy (Calgary, AB)

IS Project Manager / 2019 to present (contract role)

Responsible for project requirements, scope, schedule, budget, OCM and resource activities of multiple simultaneous Information Systems initiatives

Project budget and resource responsibilities as high as $1M with 10+ resources including vendors, SMEs, BAs, business stakeholders

Lead SOW/Proposal creations with third party vendors and contractors including signoff with Stakeholders and Executive Sponsors

Executive presentations for both project status, and strategic Information Systems planning

Delivered OCM services including creating training, communication and adoption programs

Solution deliveries with cross-functional teams including solutions with: Microsoft Teams and O365 (to 1200+ mobile and desktop users), Microsoft Azure (business application, Data Center, network infrastructure migrations from on premise), Service Now Vendor Services Enhancements with SCM, Service Now integrations with Avetta vendor compliance, Microsoft Phone System implementation replacing Cisco CUCM, AD Security enhancements, Mobile Workforce project management and rollout, Video/Audio Conferencing meeting room solution installations

Management of RFP, proposal analysis, review, selection with various software and consulting vendors in multiple project settings

ProcureDox Business Solutions (Calgary, AB)

Project Manager Consultant / 2017 to 2018 (contract role)

Managed solutions delivery of $1M+ in new customer Procure to Pay and Order to Cash Cloud implementations with Spartan Controls, PTW Energy Services, and other Western Canadian enterprise clients

Lead and created project charters, plans, scope, schedule, budgets, communication plans

Managed the delivery of two new Cloud software services: “Field to Payment” and “e-Procurement” which included information system and business requirements gathering, business workflows, cross-functional resource activity management and partnership agreements

Designed and implemented OCM programs with ComplyWorks including executing training and communication programs for joint eProcurement solutions

Created and managed the technology roadmap for the Cloud-based Order to Cash and Procure to Pay technology platforms

Managed the expansion project of ProcureDox into the United States with offices in Houston, TX

Implemented solutions delivery governance programs including: Customer SOW requirements, pre-sales requirements, delivery methodologies and reporting integrations tied to the new CRM

Solutions delivery of a new CRM tool across various departments

Project managed the creation and execution of marketing plans focused on attracting new customers

Computer Evidence Recovery (Calgary, AB)

IS Project Manager/Consultant / 2016 to 2017 (contract role)

Solutions Delivery of core Data Forensic services with Alberta Energy Regulator, RCMP, Xpera, CP Rail, Husky Energy including creating and managing project, OCM plans, project resources and budgets up to $1M

Delivered and implemented computer and cellular forensic investigation services handling chain-of custody evidence, retrieving lost, erased or stolen data from mobile, computer devices, network infrastructure and providing investigative reports

Project managed the release of a new e-Discovery Cloud service with third party vendors and business stakeholders consisting of project planning, requirements gathering, scoping, scheduling and execution of activities with IT resources.

Formulated and managed product plans, creating key partnerships with major law firms and government agencies

Supported sales staff with various pre-sales activities including SOW creation, presentations and project signoff

Project managed the creation of new marketing programs for core Digital Forensics services

Hired, trained and coached new project staff to meet corporate objectives

SAP Canada (Calgary, AB)

Senior Solutions Consultant / 2015 to 2016

Over $2M in project billable solutions and service deliveries

Provided large enterprise and project consulting throughout Western Canada with Suncor, Precision Drilling, WestJet, UFA, Graham Construction and other clients

Provided project solution consulting, Design Thinking and end to end delivery objectives within the following technology areas:

SAP Ariba: Spend Analytics, Strategic Sourcing, Contract Management, Supply-chain automation, Accounts Payable and Receivable automation tools, Supplier Management and Source to Settle Cloud eCommerce suites

SAP S/4 HANA, SAP Cloud, SAP BI, CRM, SuccessFactors, Concur, Field Glass

Assisted with the creation of project plans, scope, scheduling, budget, change management activities

Solution Design Thinking, modeling, requirements gathering, business analysis and project planning

Worked with strategic partners including IBM, Deloitte, Accenture and PwC

Enverus - formerly Cortex Business Solutions (Calgary, AB)

Director, Solutions Delivery (Procure to Pay and Order to Cash) / 2014 to 2015

Managed solutions delivery and project activities with budgets as high as $5M including: implementation/SOW project plans, charters, IT and business resource management, requirements gathering, scope, budgets, timelines, risk management, OCM and other plans

Managed a global solutions delivery team of 5 project managers and implementation specialists

Implemented large enterprise customers including: Calgary Sports and Entertainment, Apache Corp, Tourmaline, Bonavista, Cardinal Energy, Murphy Oil and others

Performed system integration projects with these ERP systems: P2 Energy (Qbyte, Excalibur), Infor, MS Dynamics (GP, NAV, AX), SAP (R3), Oracle, Intuit QuickBooks, SAGE

Workflow system integration projects with SAP, Basware, Coupa, Ariba, DocVu, Pandell, P2, PowerVision, Oildex/DrillingInfo

Operational and Sales software integration projects with: Peloton - Wellview / Siteview, Salesforce.com

Product Management and lead Product Roadmap projects creating a long-term view of the overall product life-cycles, feature set creation, feature backlog scheduling, sprints and release planning via an Agile methodology

Director, Order to Cash Solutions Delivery / 2010 to 2014

Managed and delivered new client Order to Cash (Accounts Receivable automation) solutions creating $2M annual subscription base through successful implementations with goods and services organizations, solid project life-cycle governance and product life-cycle planning

Championed the solutions delivery management of O2C Cloud based business solutions with Finning Canada

Successful implementations of 100+ strategic accounts with O2C Cloud automation services including implementations with: Clean Harbors, Calfrac, Precision Drilling, Gibson Energy, Sunbelt Rentals, Waste Management, Tervita, Basic Energy, TransForce, Parkland Fuel and others

Lead and managed the creation of various project management activities including: SOW creation, project charters, requirements gathering, project plans, cross-functional resource management, scope, budget, timelines, change management, communication, and test plans

Overall responsibility for project budgets, O2C software solution portfolio, solutions delivery and customer satisfaction

Project managed the implementation of Salesforce.com/CRM across 100+ stakeholders and all lines of business including project plans, cross-functional requirements, change management, scope, schedule, budget, OCM plans

Improved delivery resource effectiveness by 300%

Product Management creating the features sets, backlog, sprints and release plans to enhance the Cortex service platforms

Project Manager / 2008 to 2010

Lead project activities for the Husky Energy Supply-Chain automation (Procure to Pay) program with a $2M budget responsibility

Worked with cross-functional teams including Husky’s business units, field and corporate staff to implement the Cortex Procure to Pay, Order to Cash Cloud and Hosted business solutions across Drilling and Completions (Upstream), Western Canadian Production and Downstream business units

Project managed the on board of Husky Energy’s 5,000+ suppliers to the Cortex platform for e-Invoicing. Husky realized a 98% Supply-Chain automation and $50M+ annual savings

Delivered system integrations with SAP R3 to the Cortex Cloud, 3-way matching, PO, SES, Goods Receipt, Field Ticket, e-Invoice automation

Created, implemented and maintained business unit project plans including resource and activity management, reporting and presentations to executive leadership

Created and managed OCM plans performing client townhall presentations and software demonstrations

Routinely demonstrated, consultative solutions approach with customers including providing exceptional customer service and C-level relationships

Worked with Product Management creating the features sets, backlog, sprints and release plans to enhance the Cortex service platforms

Distributel Communications (Calgary, AB)

Senior Project Manager / 2004 to 2008

Successful $2M Voice Over IP service rollout across Canada to 20,000 customers including the implementation of network and software solutions

Implemented a $1M High-speed Internet product launch and company expansion of VoIP services into the United States

Effectively gathered and documented business requirements including software, network, marketing, sales and financial requirements

Liaison between executive and senior management to software development, QA, and other functional departments

Directed software development and information technology network teams through software and system life cycles using Agile delivery processes

Coordinated several system network expansions for Cable and DSL High-speed Internet services over the shared networks with Rogers, TELUS, Shaw and Bell

Managed the consolidation of acquired companies under one corporate umbrella including the development of billing systems, network infrastructure, corporate brands and shift in personnel

Directed several cross-functional teams that developed and implemented a corporate call center suite, residential and business long distance services

Successfully budgeted resource costs and time estimates for project plans using MS Project

References

Available upon request

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