CURRICULUM VITAE

MARISSA DE BEER

CURRICULUM VITAE

MARISSA DE BEER

BORN VENTER

1.PERSONAL DETAILS

FULL NAMES MARISSA

SURNAME DE BEER

MAIDEN SURNAME VENTER

ID NUMBER: 821**********

BIRTH DATE: 19 OCTOBER 1982

PLACE OF BIRTH FREE STATE, WELKOM

AGE: 37 YEARS

MARITIAL STATUS: MARRIED

DEPENDANT: 2

HOME LANGUAGE: AFRIKAANS

(READ, WRITE, SPEAK)

OTHER LANGUAGES:

(READ, WRITE, SPEAK) ENGLISH

PHYSICAL ADDRESS:

# 4 SHIROY FLATS

210 BURGER STREET

PRETORIA NORTH

0182

POSTAL ADDRESS: # 4 SHIROY FLATS

210 BURGER STREET

PRETORIA NORTH

0182

CELL: 078-***-****

E MAIL: adgq6q@r.postjobfree.com

HEALTH: On the 5th of August 2005, I broke my hip in an accident on duty. On the 24th of May 2005 I went for a hip replacement. Doctor Loubser of the then Pretoria Academic Hospital, now Steve Biko Academic Hospital, declared on the 10thof July 2006 that my hip has fully recovered. I am in good health and 100% able to perform my employment duties.

2.EMPLOYMENT HISTORY

1. TEMP TYPIST

2000 – 2002

TYPED TWO DOCTORATE DEGREE THESIS

REASON FOR LEAVING: GOT MARRIED IN 2002 AND MOVED FROM PRETORIA

TO KRUGERSDORP

CONTACT: Dr Ingrid Verwey: 082-***-****

DUTIES AND RESPONSIBILITIES: Typing of DOCTORATE RESEARCH AND THESIS.

2. ADMINISTRATOR

FEBRUARY 2003

MENLYN BRAKE AND CLUTCH

REASON FOR LEAVING: STARTED WITH A FAMILY.

PERMANENT

DUTIES AND RESPONSIBILITIES: ANSWERING OF TELEPHONES, CASHING UP

AFTER CLOSING TIME OF BUSINESS, SELLING OF PARTS TO CUSTOMERS.

3. ASSISTANT TO 1-2 YEAR AND 2-3 YEAR OLD

1 FEB – 31OCT 2004

SPROKIESLAND NURCERY SCHOOL

REASON FOR LEAVING: BETTER WORKING CONDITIONS.

PERMANENT

CONTACT PERSON: NERINA, SCHOOL DOES NOT EXIST ANYMORE

DUTIES AND RESPONSIBILITIES: TAKING CARE OF AND EDUCATING LEARNERS.

4. GENERAL OFFICE MANAGER

1 OCTOBER 2004 – 30 SEPTEMBER 2005

WITPOORTSAND

REASON FOR LEAVING: RELOCATED AND OTHER OPPORTUNITIES

THAT CAME MY WAY.

PERMANENT

CONTACT: Dr TOBIE VERWEY: 082-***-****

DUTIES AND RESPONSIBILITIES: ANSWERING OF TELEPHONES, HELPING CLIENTS AND

CUSTOMERS, CASHING UP ON BOOKS, MAKING SURE THAT THE ADMINISTRATION IS

UP TO DATE SARS INFORMATION AND BOOKS.

5. OFFICE MANAGER/SECRETARY/PERSONAL ASSISTANT/RECEPTIONIST

16 OCTOBER 2006 – SEPTEMBER 2007

AMARAT AFGHAN CENTRE

REASON FOR LEAVING: I GOT A BETTER JOB OFFER WITH INCREASE IN

SALARY AND BETTER WORKING CONDITIONS

PERMANENT

CONTACT: MOHAMMED ASIF ON 012-***-****

DUTIES AND RESPONSIILITIES: ANSWERING PHONES, MAKING SURE THAT THE

ADMINISTRATION IS UP TO DATE, DEBT COLLECTION. MAKING SURE THAT BANKING

WAS DONE ON A DAILY BASIS.

6. ADMIN CLARK / PERSONAL ASSISTANT

24 SEPTEMBER 2007 – 31 OCTOBER 2008

DALENE SMITH INC

PERMANENT

SPECIALISING: IN TRANSFERS AND BONDS

REASON FOR LEAVING: RETRENCHED, DUE TO FINANCIAL REASONS

DALENE SMITH: 072-***-****

DUTIES AND RESPONSIBILITIES: ANSWERING PHONES, MAKING SURE THAT

DEEDS ARE READY FOR LOGGING THE NEXT DAY, FILING, INFORMING

CLIENTS WHEN REGISTRATIONS WENT THROUGH.

7. GENERAL OFFICE MANAGER

1ST WEEK IN NOVEMBER 2008

NOVAS MARINE

TEMP

REASON FOR LEAVING: JUST TEMP WORK. I HELPED OUT WHILE THE

OTHER SECRETARY WAS ON SICK LEAVE.

CONTACT: THOMAS SLOANE: 082-***-****

DUTIES AND RESPONSIBILITIES: ANSWERING TELEPHONES, FILING, TYPING OF

LETTERS AND MAKING SURE THAT CLIENTS ARE WELCOMED.

8, PERSONAL ASSISTANT / RECEPTIONIST

4 FEBRUARY 2009 – 30 SEPTEMBER 2010

BELLA CASA REALTORS

PERMANENT

R EASON FOR LEAVING: COMPANY CLOSURE DUE TO ECONOMIC DOWN TURN.

CONTACT: BELINDA MOLEKO: 083-***-****

DUTIES AND RESPONSIBILITIES: ANSERWERING TELEPHONES, WELCOMING OF

CLIENTS, TAKING MINUTES OF MEETINGS, MAKING TRAVEL ARRANGEMENTS,

TYPING OF ALL NECESSARY DOCUMENTS REQUIRED.

9. STARTED AS A RECEPTIONIST AND FROM THERE MOVED TO THE CALL DESK

DEPARTMENT LAST YEAR AUGUST 2011 AND STARTED WORKING AS A

CALLDESK AGENT AT SIZWE AFRICA IT GROUP.

18 OCTOBER 2010 – 31 JULY 2013

PERMANENT

CONTACT JOHAN ZEELIE: 082-***-****

DUTIES AND RESPONSIBILITIES: LOGGING OF TECHNICAL CALLS, ANSWERING OF

TELEPHONES, MAKING SURE THOSE TECHNICIANS ARE SENT TO THE CALL OUTS.

DEALT WITH ADMINISTRATION DUTIES AND FILING.

10.SWITCHBOARD OPERATOR

24 SEPTEMBER 2014-11 APRIL 2010

F.H. CHAMBERLAIN

PERMANENT

ANSWERING OF TELEPHONE CALLS FROM CLIENTS, PHONING CLIENTS BACK AND TRANSFERING TO A STAFF MEMBER FOR CUSTOMER SERVICE, TAKING MESSAGES AND REFERING CLIENTS THROUGH TO CORRECT DEPARTMENT. SENDING AND RECEIVING OF MAIL FROM OTHER BRANCHES TO OUR BRANCH ON A DAILY BASIS, ASSISTING WITH DAILY FILING DUTIES, MAKING SURE THAT WAGES STAFF RECEIVE THEIR PAY SHEETS ON TIME.

11.ADMINISTRATION CLERK / FLOOR ASSISTANT

27 MAY 2019 – CURRENT

A2Z PAINT AND HARDWARE

PERMANENT

ANSWERING OF TELEPHONES, CASH UP, BANKING, ASSISTING WITH CUSTOMER SERVICE, PLACING OF ORDERS. ASSISTING CLIENTS WITH QUOTATIONS & SENDING

OF INVOICES, EVENT PLANNING AND CO ORDINATING OF EVENTS TAKING PLACE OF

GRANNY B PAINT EVERY SECOND SATURDAY.ATTENDING TO ADMIN & FILING.

3. EDUCATION

1997 – 1999 WONDERBOOM HIGSCHOOL

GRADE 8 – GRADE 10

2000 TSHWANE COLLEGE

GRADE 11 – GRADE 12

4.DEVELOPMENT COURSES

2003 PASTEL V6.0 98%

2006 DEEDS COURSE 95%

2006 MAGISTRATE COURT 96%

2009 PROFESSIONAL MINUTE

WRITING, ONE DAY COURSE

2012 CALL DESK AGENT COURSE (CURRENLTY)

2013 KASEYA PROGRAM AGENT COURSE

5.COMPUTER LITERACY

1. MICROSOFT EXCEL

2. MICROSOFT WORD

3. MICROSOFT POWERPOINT

4. MICROSOFT PUBLISHERS

5. OUTLOOK EXPRESS

6. MICROSOFT OFFICE

7. EXPERIENCE ON CALL DESK SYSTEM – HEAT

8. CORNERSTONE ONLINE COURSE FOR CALL DESK MANAGEMENT

6.PERSONAL EVALUATION

I AM A:

1. A FAST LEARNER TO NEW SKILLS

2. RESPONSIBLE PERSON

3. HARD WORKER

4. LOYAL AND DEDICATED TO MY WORK

5. MOTIVATED PERSON

6. I HAVE EXCELLENT PEOPLE, TELEPHONE AND

COMMUNICATION SKILLS

7. I AM NEAT, WELL ORGANISED

8. I AM NEVER LATE

7.REFERENCE LETTERS

I HAVE REFERAL LETTERS FROM:

1. DALENE SMITH INC – DALENE SMITH

2. WITPOORTSAND – Dr TOBIE VERWEY/Dr INGRID VERWEY

3. NOVAS MARINE – THOMAS SLOANE

8. CERTIFICATES

ATTACHED TO MY CURRICULUM VITAE PLEASE FIND COPIES OF MY PASTEL V6, DEEDS AND MAGISTRATE AND PROFESSIONAL MINUTE WRITING COURSE

9.DRIVERS LICENSE

DRIVERS LICENSE: YES

CODE: B (MOTOR VECHILE AND TRAILERS WITH THE CAPACITY NOT MORE THAN 3500KG)

RESTRICTIONS: NONE

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