Bryan Foland

*** *. ******* ***. ********* Heights, IL 60004

adgpxk@r.postjobfree.com 815-***-****

Experience _

Client Success Manager April 2019 - Present

Uber Eats Chicago, IL

● Responsible for the retention and growth of a book of business valued at $31MM in 2019 GB on the Uber Eats platform

Grew April 2019-September 2019 GB from $15.4M to October 2019-March 2020 GB of $16.8M

● Meet & Exceed team output KPIs including upsell opportunities and pilot initiative adaption

● Achieved scores of “Exceeds Expectations” on both mid-year and end-of-year performance evaluations

● Played a mentor role in ongoing training exercises, orientation presentations, and mentorship programs for new hires

● Conducted interviews and evaluations of new-hire candidates as department scaled from 10 employees to 100+

● Work cross-functionally with Sales, Onboarding, Support, Marketing, Operations, and Product business units Sales Consultant February 2018 - April 2019

NeonCRM Chicago, IL

● Led sales consultations and presented software demonstrations to C-Suite leadership of nonprofit organizations

● Achieved 117% of sales quota

● Served as project manager for efforts and initiatives focused on outbound sales and prospecting

● Used solution-based sales methods to understand client challenges and translate them into opportunities for the close Director of Business Development January 2016 - February 2018 Victory Views Chicago, IL

● Managed a team of 5 Account Managers through a full-cycle sales process (prospecting through close)

● Developed and implemented team KPIs, set team sales goals, and compiled data and metrics into reports which were then presented progress directly to the company executive leadership

● Established partnerships with large market media outlets and like-minded digital media through C-Suite sales

● Developed understanding of clients’ goals; translating data-driven insights into fast-action resolutions

● Acted as a trusted liaison on partnering accounts ranging from medium (i.e. QU Athletes) to key enterprise accounts (i.e. Sears Holdings Corporation and The Indy Star) with a focus on expanding partnerships

● Monitored, managed, and strategized key areas of client campaigns (i.e CPC, CPM, ROI, & user conversion)

● Worked cross-functionally both internally and externally to develop campaign best practices Account Manager January 2015 - January 2016

Victory Views Chicago, IL

● Solicited and established partnerships with 20 high profile (1MM+ followers) social media influencers

● Leveraged partnerships to grow company user base by 1042%, in 60 days (142K in March 2017 to 1.48m in May 2017)

● Recruited, trained, coached, and managed a team of 450 content contributors

● Managed candidate vetting process -- delegated early-round vetting, and conducted late-round interviews

● Led ongoing trainings and conducted day-to-day management of contracted content contributors Account Representative January 2014 - January 2015 Groupon Chicago, IL

● B2B sales of a piloted product on “Groupon Goldrush” -- a special projects team overseen directly by the CEO and VP of Email & Relevancy focused on strategic partnerships with high leverage accounts

● Consulted businesses owners, and developed customized strategies for resolving campaign roadblocks

● Consulted and closed partnerships with 250+ new-business contracts, exceeding quota by 62% On-Air Personality September 2010 - December 2013 WPGU 107.1 Champaign, IL

● Co-hosted the station’s flagship primetime radio show Monday - Friday from 3:00-6:00PM

● Served as a contributor to the station’s marketing, social media, and community outreach teams

● Conducted weekly meetings aimed at coaching and developing less-experienced colleagues

● Assisted with planning and execution of marketing events Bryan Foland

116 N. Prindle Ave. Arlington Heights, IL 60004

adgpxk@r.postjobfree.com 815-***-****

Education _

University of Illinois at Urbana-Champaign Class of 2013 B.S., Broadcast Journalism Minor, Creative Writing Minor, Latino Cultural Studies Sigma Tau Gamma Fraternity Founding Father, President North Park University 2009-2010

NCAA DIII Cross Country Team Team MVP, 8,000m Run School Record Holder, CCIW Runner of the Week Skills _

Languages Spanish (intermediate speaking, reading) Computer Proficient in MS Office, Salesforce, Google Analytics, HubSpot, Atlassian Suite, SQL knowledge and experience Professional Team management and training, contract negotiation, leadership, marketing, data analysis, solution sales

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