Post Job Free

Resume

Sign in

Manager Employee Relations

Location:
Omaha, NE
Salary:
Open
Posted:
October 06, 2020

Contact this candidate

Resume:

JODI HANRAHAN

G r o u p M a n a g e r o f D i s t r i b u t i o n

***** ********** ***.

Omaha, NE. 68137

402-***-**** adgpqd@r.postjobfree.com

OBJECTIVE

A goal-oriented, self-motivated operations professional. Over 25 years of leadership experience with a concentration in distribution, retail operations, sales, merchandising, marketing, scheduling, recruiting, leadership development, loss prevention, employee relations and customer service. A strong leader with a history of successfully directing and motivating teams to exceed goals while producing a positive work environment. Utilizes exceptional problem-solving skills to overcome challenges and resolve issues. A competitive producer with a proven track record in driving profits and producing positive results. EXPERIENCE

GORDMANS, Omaha, NE. 10/2011-8/2020

Group Manager of Distribution, Omaha, NE., 11/2018-8/2020

• Managed all operational activities of a 365K Sq. Ft. Distribution Center, ensured all functions of operations were being met timely and within assigned cost budgets. Serviced 112 stores and processed 40.1M units for $453M in 2019.

• Provided leadership and development to 8 exempt direct reports and 400+ non-exempt associates while ensuring compliance to all budgets.

• Proactively directed Company initiatives. Set clear expectations to ensure understanding and thorough implementation.

• Solid communication and collaboration with teams outside of the DC such as Stores, Transportation, Merchandising and Allocations, Accounts Payable, Asset Protection, IT, Human Resource, additional Stage Distribution Centers and other pertinent corporate partners. Processing Manager, Omaha, NE., 7/2014-11/2018,

Carton Check In, 2/17-11/18, Garment on Hanger, 7/14-2/17

• Responsible daily operations: staffing, productivity goals, cleanliness and safety. Challenged status quo, looking for opportunities in processing and communication to ensure operational excellence. Ensured all freight was received accurately, efficiently and “Store Ready” when it left the DC.

• Managed a team of 50+ associates including Department Leads, Area Specialists, and Processors. Led, coached and developed associates to ensure a confident, efficient team that was motivated to exceed the goals for the department, DC and company.

• Directly involved in the development of key company programs: o Training Program- Developed a clear, concise training program for processing associates. o Trouble System- communicated to vendors PO’s that were out of compliance. o Peer Training Program- Developed a program to ensure the proper training and follow up for all associates, newly hired and veteran associates learning a new task or skill. Communication Presentation Specialist, Corporate Office, 12/2013-7/2014

• Provided direction for presentation standards, floor layouts, merchandising, marketing events and general communication to ensure stores accurately communicate the Gordmans brand. Partnered with merchants, marketing and store division to develop presentation standards.

• Managed signing, fixtures and presentation ensuring projects were completed within budget. Department Lead, Omaha, NE. Distribution Center, 10/2011-12/2013

• Trained associates to exceed productivity goals. Communicated merchandise issues. Assisted in performance reviews, coaching’s and training to ensure a confident and efficient team. JCPENNEY, Omaha, NE. 2000-2011

SET Execution Manager

• Responsible for planning and implementation of company merchandising programs, including floor sets, visual, replenishment, pricing and recovery of store. Drove sales and company programs with impelling, fully stocked and correctly priced departments.

• Effectively developed a Sales Support team of 50+ associates, consisting of a Pricing/Signing supervisor, Replenishment supervisor, Visual team, and Sales Support associates. Developed leadership competencies in direct reports, provided goals, regular feedback and career coaching.

• Managed salary planning and scheduling for support areas. Ensured associates were engaged while meeting their productivity targets and productivity standards

• Fostered strong customer service to secure company as customer’s number one shopping choice.

• Partnered with Sales managers to achieve visual execution and core standards. Provided guidance on store environment, visual excitement, floor layout and space allocation. Key Accomplishments:

• Worked with corporate office on the development of Door to Floor and SET Smart, a new replenishment program, then led the training and roll out to the District.

• Attended critical seasonal floor sets planning at corporate, worked closely with Buyers and Dept. Presidents to set merchandise, complete visuals, and compile the company photo guide.

• Directed numerous New Store Openings.

• Won several Company and District visual contests AMERICAN EAGLE OUTFITTERS, Omaha, NE. 1995-2000

District Certified Training Manager, 1997-2000

• Responsible for the training and development of all managers within district. Identified new management candidates through development, recruiting and networking.

• Conducted weekly store visits, ensuring sales drive, visual excitement and operational excellence. Point Manager, New Store Opening Manager, 1998-1999

• Responsible for all aspects of opening a new store including construction issues, punch list, acceptance of supplies and merchandise. Completed store set up, including registers, fixtures and props. Managed visual and marketing presentation. Trained staff in sales, operations, and visuals. Store Manager, 1995-2000

• Oversaw personnel acquisition, including recruiting, interviewing, hiring, training and directing a staff of three assistant managers and 20+ associates.

• Held profit/loss accountability: payroll, controllable expenses, shrinkage and store operations.

• Managed visual presentations, implementation of floor sets, marketing and merchandise flow.

• Led sales growth and credit acquisition.

Key Accomplishments:

• Gold Council award in 1997 and 1998 for obtaining excellent loss prevention and visual audit, less than 10% of Leadership qualify for the award.

• Participated in the development and testing of the Management Orientation program.

• Developed $1,200,000 store into $2,300,000 store in one year’s time. EDUCATION a n d

KEY SKILLS

University or Nebraska at Omaha, Bachelor of Arts in Psychology, 1991 Skills:

• Business Operations with a focus in Process Improvements and Strategic Planning

• Excellent Communication Skills and Customer Service Focused

• Staff Management and Team Development

• Word, Excel, Outlook, Oracle Applications: RMS, RDM and POS, Adobe Illustrator, DCMS, ProRep, EPRO



Contact this candidate