Sales Representative
Resume:
ERIN DORRIS
Florence, MS *9218
***********@*****.***
SUMMARY
Top-performer with more than 20+ years of experience in proposal writing, contracts management and sales support. Drive sales and consistently produce results. Works to improve processes and reduce error rates in the inal projects. Excellent customer service skills. KEY SKILLS
● Excellent communication and customer service skills
● Proven track record of exceeding and driving sales, goals and objectives
● Converting leads to sales
● Leading sales team to meet and exceed group sales quotas
● Leadership, organizational, planning, time and account management
● Salesforce, Sales Logix CRM and Oracle User
● Contract negotiation
● Available to travel, attend trade shows, events, etc.
● Lead sales meetings, new orders/release to shop meetings, distribute change orders
● Publications, digital media and Adobe Photoshop
● Financial forecasting and budgeting
● Account management and maintenance of existing customer relationships
● Logistics
EXPERIENCE
AZZ Calvert Company, Inc., Richland, MS March 2004 – April 2020 Proposals Manager March 2017- April 2020
● Respond to customer requests, recommend solutions and manage the proposal process from initial inquiry to project execution.
● Analyze company’s competition and formulate plans to develop and maintain advantage.
● Develop reports and presentations.
● Develop strategies to meet sales objectives and identify new opportunities.
● Coordinate the proposal content, work with internal departments to create accurate proposals.
● Maintain information within Salesforce database.
● Plan, prioritize, schedule and perform within identi ied time frames and standards.
● Prepare various ill in data, agreements and negotiation of terms with clients
● Track all opportunities, wins, losses, etc. and present to management.
● Work with customers to analyze project needs and complete sales.
● Successfully negotiate prices, warranties, products and services. Inside Sales Representative March 2013 – March 2017
● Developed new and existing accounts within an assigned region through effective prospecting, networking, solution selling and closing.
● Developed strategic sales goals in conjunction with regional sales managers.
● Built and maintained pro itable, long-term client relationships.
● Served as primary customer contact in Sales Dept. and managed communication channel.
● Identify target accounts using competitor products. Quotation Specialist March 2004 – March 2013
● Create and manage historical repository of RFI/RFP documents, technical questionnaires and client presentations.
● Initiated and maintained continuous performance and quality assurance efforts for the proposal process.
● Served as Lead Auditor.
● Processed sales reports and monthly status reports for manager. EDUCATION
Hind Community College, Marketing Management, 2017- present Currently attending to obtain my degree in General Marketing Management Natchez High School, High School Diploma, 1996
PROFESSIONAL ACHIEVEMENTS
ISO 9001 Lead Auditor Dynamic Public Speaking
Foreign Corrupt Practices Act Import & Export Controls Passport Available Real Estate Agent
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