Fadeyi-Lagos, Phone No: 081*-***-****

Nigeria. Email: adgpns@r.postjobfree.com

Odoemelam Favour Nkechi

Work Experience

Program Representative, NYSC, Federal Radio Corporation of Nigeria

(FRCB KADUNA) 2018 – 2019

• Handled media queries and constantly liaised with journalist and other media contacts

• Guided visitors to staff members and business locations with warm, personal approach

• Filed records to keep system efficient and informative

• Collaborated well with team members to carry out daily assignments and achieve team targets

• Determined team targets and implemented plans to achieve goals at individual and group level

Customer Service Representative, Fulmil Events (Abuja) 2015 – 2017

• Reviewed physical and digital records to identify and correct inaccuracies

• Researched and complied data to produce operational reports for senior leaders

• Evaluated customer issues and complaints and develop amicable solutions

• Supervised front end associates in fast-paced and demanding environment

• Helped managers improve area operations by sharing customer feedback and contributing new ideas

Career Objective

Seeking career opportunities as an information technology personnel equipped with excellent customer service skills and amazing work ethics. I am ambitious and willing to give my best to any firm I work with, maximizing its’ information Technology infrastructures making such firm more efficient and profitable.

Education

University of Abuja, Abuja, Nigeria 2012 - 2017

• B.Sc. English Language

Onibu-ore Comprehensive High School, Lagos State, Nigeria 2010

• WASSCE: West African Senior School Certificate Examination Skills and Strength

Excellent Customer service skills

People Management: Human Welfare, Organization Habits and Project Execution,

Store Inventory, record keeping, acquisition and purchasing knowledge

Problem-solving, Decision making and Analytical skills,

Initiative and Drive

Tact and diplomacy

Content Development and Creative thinking

Smart and Quick at thinking outside the box when proffering innovative solutions

Ability to work independently and dependent,

Good Conversational English, Yoruba and Igbo Language skills,

Excellent use of Word Pad, Microsoft Word, Microsoft Publisher, and PowerPoint,

Effective Communications and Information Technology skills: Social Media Management, Content Creation

Certification

• CCNA ROUTING AND SWITCHING (Local)

CISCO NETWORKING ACADEMY, Ahmadu Bello University

• Certificate on Customer Service

Beamhills Consulting

Referee

Available on request