Sharon Smith (ABBY)

Lexington, SC *****; 949-***-****; Email:adgpno@r.postjobfree.com

Summary:

Hardworking /Reliable and motivated person. Professional with strong interpersonal skill and friendly disposition. Excellent multitasking abilities coupled with a diplomatic personality to handle customer complaints with utmost courtesy.

Core Competencies:

Customer Service

Problem solving

Safety and Security

Critical Thinking

Customer needs Assessment

Business phone Etiquette

Time management

Bilingual English/Tagalog/Spanish

Employment History:

Stylish Consultant

9/2019 to Present Retail David’s Bridal Columbia, SC

Providing tailored advice on individual pieces, whole outfits, color, styles and fabrics that will suit the clients.

Preferencs, style body type and price range, as well as the occasion they’re dressing for. Selling merchandise and increasing sales for the company.

CSR- Customer Service Representative

11/2017 to 6/2018 Teleperformance Columbia, SC

Responded to customer inquiries and requests via telephone, email and chat in a timely fashion.

Documented all inquiries request resolution, and follow-up tasks.

Promoter: Visuals Director

8/2015 to 9/2017 Visuals Company San Diego, CA

Demonstrated and providing information on promoted products services.

Used lectures, films, charts, and or slide shows.

CNA/Caregiver

10/2015 to 10/2016 Salvarado Company San Diego, CA

Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.

Communicated with patients to ascertain feelings or need for assistance or social and emotional support.

Reviewed patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.

CDC Program Assistant

10/2014 to 5/2015 MCCS San Diego, CA

Developed and assisted with games and learning activities.

Observed and evaluated development levels and maintaining records and other related duties.

Receptionist

5/2013 to 7/2015 LA Classic Brand Pembrokespines-Miramar, FL

Served visitors by greetings, welcoming and directing them appropriately

Notified company personnel of visitor’s arrival.

Maintained security and telecommunication system

Front Desk Receptionist

9/2009 to 11/2012 Phia’s House of Jade Camp Foster Okinawa, Japan

Analyzed data to determine answers to questions from customers or members of the public

Collected, sorted, distributed, or prepared mail, messages, or courier deliveries

Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided

Greeted persons entering establishment, determined nature and purpose of visit, and directed or escort them to specific destinations

Scheduled appointments and maintained and update appointment calendars

Real Estate Agent:

1/2006 to 3/2009 BMN’s Real Estate Management Company Makati Manila, Philippines

Generated client leads to buy sell and rent property

Counseled clients on market conditions, prices, and mortgages.

Developed a competitive market price by comparing properties

EDUCATION:

University of the Visayas Philippines -22 credits

Diploma, Ocana National High School Phillipines

Certificates/Award:

Received the specialized training by the Teleperformance

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