PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

JESSICA THIELMANN

adgplt@r.postjobfree.com 336-***-**** Thomasville, NC 27360 Experienced dispatcher with over 10 years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I'm a very hard-working individual. Problem resolution

Organization

Rand McNally

Emails

Outlook

Team work

Customer service

AS 400

Dispatching

Microsoft Excel

Multitasking

Lotus notes

Dispatcher/local Dispatch/ Office Clerk / Keystone Fright Corp - Greensboro, NC / 04.2015 - 07.2020

Maintained organized files and stocked supplies to support team needs and maximize performance.

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

My duties were maintaining a fleet of 80 drivers dispatching them on their loads making sure they get their loads where they need to be in a timely manner.

I also did local dispatch of about 10 guys maintaining their loads and making appointments and setting them up for the next day making sure that they get their loads picked up in a timely manner and back to our facility to re-pick up other loads during the day. Dispatch Manager / Cledon Trucking - Kernersville, NC / 03.2009 - 03.2014 Directed all dispatching, routing and tracking of 100 fleet vehicles. Maintained excellent attendance record, consistently arriving to work on time.

Worked with customer service and our planners to understand needs and provide service.

Handled my fleets breakdowns, breakdown pay as well time off. Trinity High School - Trinity, NC / Expected in 05.2022 ROTC AIR FORCE