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Active listening Communication,Computer skills,Customer service Interp

Location:
Dubai, United Arab Emirates
Salary:
4000
Posted:
October 06, 2020

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Resume:

RESUME

SAFIUDDIN ASHKARI AHMED

Career aspiration: To pursue a career that will help to develop the skills and efficiency as a

Professional to face the challenges of the competitive market.

The career: Seventeen years in services like banking and teaching.

PROFESSIONAL EXPERIENCE:

February 1’2020-till Working as “Cashier and Sales Executive” at Khodeza Garments Trading

LLC, Al Nakheel, Deira, Dubai, UAE.

Major responsibilities as Cashier and Sales Associate:

i)Handle cash, credit or check transactions with customers

ii)Scan goods and collect payments

iii)Ensure pricing is correct

iv)Issue change, receipts, refunds or tickets

v)Redeem stamps and coupons

vi)Count money in cash drawers at the beginning and ensure the amounts are correct at the end and that there is adequate change

vii)Make sales referrals, cross sell products and introduce new ones

viii)Checking materials and supplies and reporting when stock is low.

ix)Resolve customer complaints, guide them and provide relevant information.

x)Bag items carefully

xi)Greet customers when entering or leaving establishment

xii)Maintain clean and tidy checkout areas

xiii)Keep report of transactions

xiv)Process returns and check to see if items are damaged

xv)Answer customers’ questions smilingly and patiently

xvi)Bag, box or wrap packages

xvii)Pleasantly deal with customers to ensure satisfaction.

Worked as Senior Teacher at Glory School & College, Mirpur, Dhaka,

October’2018- Bangladesh a private English Version School

December’2019 .

Major responsibilities as Teacher:

i)To teach and educate students according to guidelines provided by the National Curriculum Framework under the overall guidance of the competent education authority;

ii)To teach and educate students according to the educational needs, abilities and

attainment potential of individual students entrusted to his/her care by the Head

of School or Head of Unit,

iii)Planning, preparing and delivering lessons to all students in the class,

iv)Teaching according to the educational needs, abilities and achievement of the individual students and groups of students;

v)Adopting and working towards the implementation of the school development plan;

vi)Assigning work, correcting and marking work carried out by students;

vii)Assessing, recording and reporting on the development, progress, attainment and behaviour of one’s students;

viii)Providing or contributing to oral and written assessments, reports and references relating to individual students or groups of students;

ix)Participating in arrangements within an agreed national framework for the appraisal of students’ performance;

x)Promoting the general progress and well-being of individual students, groups of students or class entrusted to him/her;

xi)Providing guidance and advice to students on educational and social matters and on their further education and future careers; providing information on sources of more expert advice;

xii)Communicating, consulting and co-operating with other members of the school staff, including those having posts of special responsibility and parents/guardians to ensure the best interest of students;

xiii)Reviewing and evaluating one’s own teaching and learning strategies, methodologies and programme/s in line with the National Curriculum Framework guidelines;

xiv)Advising and co-operating with the Head of School, Assistant Head, Heads of Department, Education Officers, and other teachers in the preparation and development of courses of study, teaching materials, teaching programmes, methods of teaching and assessment and pastoral care arrangements;

xv)Ensuring high standards of professional practice and quality of teaching and learning of the subject/s. Through effective dialogue, participating in reciprocal peer review and observation of class teaching practice by the Head of Department (subject/level) concerned;

xvi)Maintaining good order and discipline amongst students under one’s care and safeguarding their health and safety at all times;

xvii)Contributing to the professional development of new teachers and student teachers according to arrangements agreed with the Head of School;

xviii)Providing the necessary information and advice to the designated personnel in the school and/or College and to provide all the necessary information regarding requisitions and arrangements in connection with the teaching of the subject/s assigned to him/her;

xix)Ensuring the safe custody and optimum use of equipment normally used by oneself during lessons and sees to its regular servicing and maintenance;

xx)Participating in school assemblies and registering and monitoring the attendance of students under one’s care;

xxi)In the case of students with severe learning difficulties and with communication problems, ensuring that a Contact Book is daily updated with the necessary information including parents’ signature;

xxii)Liaising and collaborating with specialist teachers/resource persons and other professionals working with statemented students;

xxiii)Making use of audiovisual technological devices/aides (such as radio aids; projectors) and other adaptations during the delivery of the lessons;

March’2003- Having long experience of more than 15 years in the banking sector of

September’2018 Bangladesh at a private renowned commercial bank (National Credit and

Commerce Bank Limited) as a Bank Teller/Cashier, Branch Manager, as overall

Credit In-charge at Branch level and also at Head Office, CRM (Credit Risk

Management) Division

Major Responsibilities as Bank Teller/Cashier:

i)Offer services such as receiving loan payment and deposits and selling and cashing traveler and cashier checks and issuing savings withdrawals

ii)Record log of bank checks and prepare currency transaction reports.

iii)Settle cash transactions, count currency, reconcile loan coupons, turn in multilated currency and excess cash and manage currency and cash supply.

iv)Participate in dual control functions to comply with bank security procedures, audit tellers ‘currency and maintain and certify customer traffic surveys,

v)Protect bank operations by maintaining confidentiality of customer information

vi)Collect and count cash at shift commencement.

vii)Accept deposit checks and ensure accuracy of deposit slip.

viii)Process withdrawal of cash and currency in the bank

ix)Handle issue of travelers’ and cashier’s checks, personal money order and exchange of foreign currency

x)Handle bank checks and cards order for customers

xi)Capture bank transactions promptly and suitably

xii)Balance checks, cash and currency when day end

xiii)Respond to bank account and product related services

xiv)Accept all deposits and verify endorsements before offering receipt to customers

xv)Identify and refer customers for cash check authorization.

Major Responsibilities as Branch Manager/Head of Branch:

i)Administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives

ii)Promoting and marketing the branch and its products

iii)Developing new deposit and loan business;

iv)Providing a superior level of customer relations and promoting the sales and service culture through coaching, guidance and staff motivation; achievement of individual and branch sales goals through new business sales, referrals and retention of account relationships.

v)Meeting with customers and resolving any problems or complaints and ensuring high level of customer service

vi)Providing leadership, training and supervision; delegating day to day operations to the Operations Officer or other branch personnel.

Major Responsibilities as “Credit In charge/Relationship Manager”:

i.All types of correspondence with the clients

ii.Credit Investigation

iii.Appraisal and assessment

iv.Documentation & disbursement

v.Recovery & follow up

vi.Preparation/monitoring of all types of advance related statement i.e. monthly &

quarterly for onward submission to Head Office & Bangladesh Bank.

Major Responsibilities at CRM (Credit Risk Management) Division:

i.Analyzing and scrutinizing all the Credit proposals in all aspects of the few branches and follow up.

ii.Analysis of financial statements, lending/credit risk, working capital requirement, Project profile etc.

iii.Preparation of Office Note/Memo with comments for placement to the Management/Credit Committee/Executive Committee/Board for approval of the Credit limits.

iv.Issuance of sanction advice/letter after approval by the competent authority.

v.Re-scheduling of classified advances as per Bangladesh Bank’s guidelines.

vi.All other works assigned by the incumbent of the Department from time to time.

ACADEMIC ATTAINMENT

Degree

Year

Institution

Class/CGPA

MBM (Masters of Bank Management)

2002

BIBM (Bangladesh Institute of Bank Management)

2.65

MSS (Masters of Social Science) in Public Administration

1999

University of Dhaka

2nd Class

BSS (Bachelor of Social Science) in Public Administration

1998

University of Dhaka

2nd Class

HSC(Higher Secondary Certificate) Science

1995

Sylhet Cadet College

1st Division

SSC(Secondary School Certificate) Science

1993

Sylhet Cadet College

1st Division

ACCREDITATION

i)1 (one) month long Foundation Course at NCC Bank Training Institute.

ii)3 (three) weeks long training on “Foreign Exchange & International Trade” at NCC Bank Training Institute.

iii)Day-long workshop on SME Financing at NCC Bank Training Institute.

iv)Day-long workshop on “Credit Monitoring & Early Alert Process” at NCC Bank Training Institute.

v)3 (three) days long workshop on “Sustainable Banking” at BIBM

vi)2 days workshop on “ Loan Classification, provisioning & Rescheduling” at NCC Bank Training Institute

FIELD STUDY & RESEARCH

A comparative field study report on GO & NGO as per partial requirements of MSS.

A research report on “Issues, Problems & Solutions of Recruitment & Selection Procedure of PSC in Bangladesh”

Prepared a report on “Practical Orientation in United Commercial Bank Ltd. (UCBL)”

TECHNICAL SKILLS:

Operating System: Windows 98, 2000, 7, XP.

Office Package: Microsoft Office.

Core Banking Software: Flora UBS; T24

PERSONAL PORTRAIT

Father’s Name Munshi Abdus Sobhan

Mother’s Name Jahanara Begum

Spouse’s Name Tania Taher Hasan

Permanent Address 311/1-A (old) 557 (New), Madrasa Road, South Manikdi,

Dhaka Cantonment, Dhaka-1206, Bangladesh

Date of Birth October 11, 1977

Nationality Bangladeshi

Religion Islam

REFERENCES

Md. Abdul Matin Sheikh Ibnul Hassan, Learning & Development

Al Hilal Bank, Head Quarter Officer, Business Support-Training & Development

Abu Dhabi, UAE Airport operations,dnata,Dubai,UAE

E-mail:adgpky@r.postjobfree.com E-mail: adgpky@r.postjobfree.com

Mobile: +971********* Phone:+971********,Mobile:050*******

.

(Safiuddin Ashkari Ahmed)

Tiles building, Al Nakheel (Near Pathan Masjid) Room no·8

Deira, Dubai, UAE.

Phone: +971*********

E-mail: adgpky@r.postjobfree.com



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