Digital Marketing Employee Relations

Beverly Dsouza

Phone: +91-704*******/ +91-836*******

Email: adgpk5@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/beverly-dsouza/ CAREER SNAPSHOT:

7.6 years of experience in Human Resources having worked both at the Corporate and Unit level

Experienced in the Hospitality, Entertainment and Digital Marketing sectors

Post Graduate Diploma in Human Resource Management from Welingkar Institute of Management, Mumbai FUNCTIONAL EXPERTISE:

Recruitments & Talent Management People Management HR Transformation Policy Formation Compensation & Benefits Performance Management Reward & Recognition Employee Welfare initiatives Exit Management Training & Development Employee Engagement HR Operations EMPLOYMENT DETAILS:

Bruce Clay India Pvt. Ltd. Gurgaon March 2018 – Till date Manager - Human Resources

About Bruce Clay India

Bruce Clay, Inc. (BCI) is a Digital marketing agency providing search engine optimization (SEO) services, pay- per-click (PPC) advertising management, web site design and social media services. Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Managing the recruitment, selection and onboarding process

Oversee and manage the performance management system and appraisal cycle

Succession planning

Training need analysis to implement and monitor training programs

Compensation benchmarking

Employee engagement

Develop and implement Employee recognition and rewards programmes

Resolving employee grievances

Legal and statutory compliance management

Develop, revise and recommend HR policies and procedures

Vendor management

Exit interviews and formalities

Accomplishments & Achievements:

Assisted in redeveloping the new hire process and upgrading the new hire experience

Introducing of campus recruitment from institutes such as IIT and IIM

Stream lining the annual appraisal process

Developed and organized training activities

Implemented various HRIS tools such as Zoho People and project management software Toggl

Introduced a buddy programme to assimilate new hires

Implemented a 30-60-90 day plan hires

Dharma Productions Pvt Ltd. Mumbai November 2016 – December 2017 Manager - Human Resources

About Dharma Productions Pvt. Ltd.

Dharma Productions is a leading Indian Film direction, production and distribution company. Owned by Karan Johar, it is the most sought-after production house in the country. Responsibilities:

In-charge of Manpower planning and Talent acquisition

Handling Compensation and Benefits for the company

In-charge of succession planning with the specific head of departments

Responsible for the on-boarding process for new hires

Formulating Policies and Procedures

Developing reward & recognition programmes and implementation

Attendance, Leave and Payroll Management

Vendor management for Third Party payroll staff

Attrition control and Exit formalities

Responsible for pan-India tie-ups and vendor management for job portals, payroll, employee insurance, training etc

Conducting HR audits to ensure that compliances are met. Accomplishments & Achievements:

Assisted in revamping the performance appraisal grading system

Rolled out a holistic Employee Engagement Framework and revamped existing Rewards & Recognition Scheme

Instrumental in implementing various initiatives to settle the employee grievances promptly, maintaining cordial relations between management and staff to resolve conflicts within provisions

Drafted revisions to existing policies and manuals Blue Frog Media & Hospitality Pvt Ltd. Mumbai December 2013 – October 2016 Assistant Manager - Human Resources

About Blue Frog Media & Hospitality Pvt. Limited

BlueFrog owns a chain of fine dining restaurants across India which regularly features international artists on a regular basis. Genres of live music range from jazz, blues, funk, soul and afro/Latin to electronic, club, rock, folk and lots more.

Role and Responsibilities:

Was responsible for HR activities pertaining to Compensation and Benefits, Formulating policies and procedures, Manpower planning and Talent acquisition, Performance Management, Developing Incentive Programmes and Implementation, Vendor management, Employee relation management, Employee engagement, Attendance and Payroll, Training and Development, Communication plan and Corporate Social Responsibility programmes

Was responsible for HR activities mainly pertaining to recruitment and manpower planning

Assisted in the salary increment process for the company

Assisted in preparing the HR budgets and reviewing unit HR budgets at other units

Managed the coordination of annual appraisals of all staff Accomplishments & Achievements:

Played an integral part in setting up of HR functions including recruitment and compliances of four outlets at Delhi, Bengaluru, Pune and Goa

Played a role in re-structuring of the Company’s Marketing division

Proposed and rolled out the company’s restructured grading system

Developed the HR manuals, Employee handbooks, job descriptions and job specifications

Developed policies like the Employee Referral Scheme, which helped, reduce the recruitment cost and turnaround time

Oberoi Flight/ Airport Services, Mumbai November 2012 – November 2013 Human Resources Associate

About Oberoi Flight Flight/ Airport Services:

Part of the Oberoi Group of Hotels, they are into catering services for leading domestic as well as international airlines, it operates restaurants and VIP lounges in a number of India’s domestic and international airports. Role and Responsibilities:

Working as a Generalist, was responsible for HR activities pertaining to Talent Acquisition and On-boarding, Attendance and Payroll, Performance Management, Developing Incentive Programmes and Implementation, Formulating policies and procedures, Vendor management, HR Operations, and General Administration

Hired 120+ candidates during tenure

Conducted Exit Interviews and maintained attrition data across all functions

Supported Third Party Vendors & Contractors for healthy Employee Relations & Legal Compliance

In-charge of Manpower planning and Talent acquisition for the Flight Kitchen outlet and VIP lounges at the Airports

Coordinating and Streamlining Training Programmes for employees on a monthly basis Accomplishments & Achievements:

Streamlined the recruitment process to ensure minimum turnaround time for key positions.

Headed Recruitment drives at colleges and Institutes.

Managed the coordination of six-monthly reviews of all staff and conducted salary benchmarking and training needs analysis for each review period

EDUCATION

Post Graduate Diploma in Human Resource Management from Welingkar’s Institute of Management, Mumbai in 2014

• Degree in Psychology and Sociology from University of Mumbai in 2012 PERSONAL DETAILS

Languages Known : English, Hindi, and Marathi

Current Address : Princeton Estate, DLF Phase V, Golf Course Road, Sector 53, Gurgaon - 122 002 REFERENCES

• Anand Nahata

Chief Financial Officer – Dharma Productions

Email- adgpk5@r.postjobfree.com

• Sanjeev Duggal

Chief Operating Officer – Bruce Clay India

Email- adgpk5@r.postjobfree.com

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