Sales Customer Care
Resume:
Sheraldene Trollip
Pastry Chef / Sales / Receptionist/office admin
Personal Details
CELL
********************@*****.***
NATIONALITY
South African
EMPLOYMENT EQUITY
White Female
DATE OF BIRTH
11/05/1990
MARITAL STATUS
Singles
HOME LANGUAGE
English/ Afrikaans
DEPENDANTS
2
CRIMINAL RECORD
None
DRIVING LICENSE
None
AVAILABILITY
Immediately
Hard Skills
Administrative / Reception
Mechanical
Hospitality
Data Entry
Call Centre Sales
Soft Skills
Ability to work under pressure, also with all types of races and religions
Excellent communication skills (Written and Verbal)
Excellent coordinating skills
Excellent Telephone Etiquette
Exceptional Organizational skills
Handling multi-faceted tasks
Excellent Office and time management
Self-motivated (Positive Attitude)
Takes the Initiative
Self-awareness
Team Player
Problem solving skills
Decisiveness
Flexible
Negotiation and conflict Resolutions
Computer Skills
MS Word
MS Excel
Internet
Emailing
Point of System
Genesis
Older Career History
Company The Turbine Boutique Hotel and
Spa
Position Assistant & Pastry Chef
Duration Aug 2012 – Mar 2013
Company Cruise Café
Position Junior Pastry Chef
Duration May 2010 – Jun 2012
Company 34 South
Position Student Training
Duration Dec 2009 – Apr 2010
Reference Details
Available on Request
Personal Profile
I am an enthusiastic and highly motivated individual who has a clear understanding of the role and responsibilities associated with being in Hospitality, Sales Or Receptionist Roles. Having the ability to provide support for multiple concurrent priorities, I am able to establish, maintain and develop effective working relationships with service users, operational teams, delivery partners and colleagues.
I possess a broad range of technical, personal effectiveness and leadership skills and use rigorous logic and methods to come up with effective solutions to difficult problems. As someone who is comfortable with and able to effectively cope with change, I have a long track record of making best use of any available resources and techniques.
I would like to work for a reputable and exciting company like yours where there will be a big stage for my talents and to further my career in Hospitality, Sales or Receptionist. Therefore I would welcome the chance of an interview, where we would be able to discuss in greater detail the value and strength I can bring to your already successful company. I thank you for your time and I look forward to hearing from you.
Yours sincerely
Sheraldene Trollip
Career Summary
Company
Position
Duration
Mahle Behr
Assembler
Jun 2016- March 2020
Mzansi Fire and Security / Secrutiy International
Receptionist
Oct 2014 – Mar 2015
The Unlimited
Sales Agent
May 2013 – Jun 2014
The Turbine Boutique Hotel and Spa
Assistant & Pastry Chef
Aug 2012 – Mar 2013
Cruise Café
Junior Pastry Chef
May 2010 – Jun 2012
34 South
Student Training
Dec 2009 – Apr 2010
Working Experience
Company Mahle Behr
Position Assembler
Duration Jun 2015 – March 2020
Duties
Manufacturing the CAC System of vehicles
Manually assembling the Radiator
Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and part lists
Conserves resources by using equipment and supplies as needed to accomplish job results
Documents actions by completing Production and Quality forms
Contribute to team effort by accomplishing related result as needed
Reason for leaving: Retrenched
Reference : Buhle- 031*******
Company Mzansi Fire and Security / Secrutiy International
Position Receptionist
Duration Oct 2014 – Mar 2015
Duties
Switchboard
Taking Messages via email and sms
Customer care
Mailing of post
Telephone Records
Taking Leads for Sales consultants
Checking of employee banking details
Reason for leaving: 6 months contract ended
Reference : Micheal - 031*******
Company The Unlimited
Position Sales Agent
Duration May 2013 – Jun 2014
Duties
Pitching to clients over the dialer
Presenting & explaining products / policies
Capturing clients details
Minimum target a week of 15 sales
Reason for leaving: New challenge and better opportunity.
Reference : Craig - 079*******
Education
Durban Academy High School – Grade 12
Year 2008
Subjects
English, Afrikaans, Mathematics, Hotel Management, Geography, Life Orientation and Tourism
Tertiary Education / Courses
Institution Olive Chef School
Qualification Diploma of Culinary Arts
Year 2011
Subjects
Egg Dishes & Savories
Cold Preparation Dishes
Farinaceous, Pasta & Rice Dishes
Fish & Shellfish Dishes
Pastry Dishes
Pulses & Vegetable Dishes
Meat & Poultry Dishes
Menu Planning
Nutrition & Dietetic
Budgeting, Costing and Control
Kitchen Maintenance & Designing
Food Safety
Safety at work
Contact this candidate