Reem Haddad *

REEM HADDAD COVER LETTER

Dear Concerned,

I am interested in the HR role that you advertised lately . I have been through the wide HR processes for several years of experience with A Regional Distributor Group based in Lebanon with Operations in KSA, Dubai, Levant Countries and Egypt. By virtue of Global FMCG Distribution Network in the Group my best HR practices were World Class having engaged HR Operations works with Blue Chip Global FMCG such as Danone, Bel, Kelloggs, Pringles, Lu Confectionary, and lately alcohol brands as well like Apperol.

In addition to leading the Personnel and HR department in my current job,I am an active member in the HRAL and attend regular conferences to enhance my skills, as well as a member in hr.com and attend non stop virtual webcasts on a weekly basis, virtual summits and expo as well. My 10+ years experience in HR as Personnel/hr officer and now manager, have allowed me to grow and develop professionally and as a leader.

I was part of the integration program of two companies: Foodstuff and Consumer Goods (distributors of bic and Activia)and EAM (Etablissement Antoine Massoud), and implemented the Personnel Department after the integration from A to Z as of August 2018 (conducted audits on personnel files in order to reorganize the department, audit on leaves for 280 employees for the 3 past years, implemented new forms, implemented fingerprint machine, policies, yearly finance declarations for the two companies, controlled the yearly NSSF declarations etc..) You are seeking an individual with a strong passion to innovate and drive for solutions. Since I started the Personnel department from scratch in my current organization and have led the adoption of all people processes, systems, policies, and procedures, I qualify. My past experience as assistant chairman will add value to the administrative part of the position.

I have chosen this company with lots of passion and excitement to join for two main reasons on short term basis, the first reason is because of its reputation within the industry, its professional and healthy work life balance environment

.Secondly, you are clearly an organization that supports its staff in their work, I have too very high standards and I believe it’s important to have the senior management support when working in this work. This way I can join an organization that allow me to apply my knowledge and key strengths. Therefore, I believe I will get recognized for my contribution to the company in long term.

Your advertised position appears to fit my experience, accomplishments, and education. Regards,

Reem Haddad

961********

Reem Haddad 2

REEM HADDAD

St Louis Bldg.

Beirut, Lebanon

DOB: 2/7/78

Mobile: 961-*-****** Email: adgpeq@r.postjobfree.com Home: 961-*-****** PERSONNEL AND HUMAN RESOURCES MANAGER

An Accomplished Human Resources Manager with proven expertise in Personnel management with a demonstrated history of working in the consumer goods industry. Skilled in People Management, compensation and benefits, HR Policies, Income Tax, Labor law, NSSF, Management, and Interviewing. Strong Personnel professional with a Master of Business Management focused in Business, Management, Marketing, and Related Support Services from USJ. Core competencies and strengths include:

Good Planning, organizational and analytical skills

Confidentiality, tact & discretion when dealing with people

Business acumen, trust advisor, mentor and leader

Good intuition & understanding of people qualities

Good interpersonal skills

EDUCATION

Business Management with emphasis on Advertising and Marketing from St Joseph University, Graduated in 2000.

Masters Degrees in Business Management from St. Joseph University graduated in 2002 PROFESSIONAL EXPERIENCE

Confidential Freelance HR consultant April 19 till date EAM (Etablissement Antoine Massoud)

Personnel Manager – Previously Group HR Officer July 09 till April 19 In Charge of the HR and Personnel Department

Was part of the integration program of two companies: Foodstuff and Consumer Goods, and EAM: created the Personnel Department from A to Z after the integration as of August 2018. Managed a team of 4 subordinates in the Personnel/HR Department and 3 subordinates in the service department, conducted audits on personnel files in order to reorganize the department, conducted audits on leaves for 280 employees for the 3 past years, implemented new forms, implemented fingerprint machine for 280 employees from labors to management, conducted yearly finance declarations for the two companies, controlled the yearly NSSF declarations etc.)

- Administers recruitment process that includes: - developing job descriptions – filling key selection criteria liaison with recruitment agencies - Online posting for vacancies – shortlisting – interviewing (interview assessment form) and selecting and background reference check for candidates -Recruitment tests depending on position - Making hiring recommendations when appropriate.

- Administers employee training and development: liaison with many training agencies – training plan for employees.

Reem Haddad 3

- Plans and conducts new employee orientation to foster positive attitude toward company goals.

- Keeps records of benefits plans and participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.

- Advises management in appropriate resolution of employee relations issues. - Investigates accidents and prepares reports for insurance carrier.

- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

- Prepares reports and recommends procedures to reduce absenteeism and turnover.

- Administers and calculates payroll for 3 companies. Headcount monthly report – Monthly cost table - Salaries benchmark, annual increases (before integration with EAM).

- Develops and implements performance management systems to plan, appraise and improve individual and team performance (This was done for foodstuff group).

- Directs the formulation of human resource management strategies, policies and plan (leaves, attendance, code of conduct etc.)

- Manages personnel problems, such as non-compliances and employee grievances.

- Oversees the maintenance of personnel records and various human resources information systems.

- Employees benefits : social security (Administering and explaining benefits to employees, family allowance, EOSI, NSSF declaration end of year reports), educational assistance, workers compensations, medical coverage).

- Leaves and attendance management (control on punching, sick leaves, absences, etc.) Sleep Comfort Beirut, Lebanon Aug 08 till June 09

HR Manager for Lebanon and Qatar

- Establishing the HR department from scratch.

- Administering the recruitment process for all Lebanon regions and Qatar.

- Controlling the payroll and the NSSF matters handled by the payroll officer (subordinate) and other personnel issues.

A.R.Jubaili&Co Beirut, Lebanon March 06 till July 08 HR Manager / Assistant Chairman

Career Accomplishments

• Established a Human Resource Department.

• Designed & implemented a wide recruiting & behavioral based interviewing & skills matching policy.

• Created & developed training programs, and performance measurements.

• Designed new forms to be used: leave requests, customer complaint, customer satisfaction, appointment letter, job description, request for raise, travel expense.

• Designed & implemented new policies: attendance, Health & Safety, Travel Expense, Rewarding Program, Dress Code, Probationary Period, etc.

• Developed standardized organizational models to clarify authority & responsibilities.

• Designed a completely new system for attendance monitoring. Management Responsibilities

- In charge of Sales Coordination: Collecting & distributing resources to the Sales Rep. / Sales Statistics / Sales Monitoring.

- Established a Customer Complaint Department.

- Designed several ads for the company.

Reem Haddad 4

- In charge of organizing all exhibitions in details: Project Lebanon 2006/ Rebuilt Lebanon 2007 – Project Jordan 2007- Project Iraq 2007.

- Initiated contact with International organizations: UNICEF, UN, UNRWA, etc.

- Conducted Market Research (Dubai, Abu-Dhabi, Qatar) and gaining extensive experience in Data Collection, synthesis and documentation.

- Developed, managed & implemented key marketing elements including e-marketing, advertising, media, promotions, public relations, and direct marketing - Administration work: reporting directly to the GM. Mains Calines LTD Beirut, Lebanon August 03 till August 05 Sales Manager / Assistant Chairman

• Trained and monitored a team of 7 sales representatives along with 2 deliverymen.

• Managing the whole sales Cycle: Targeting, Soliciting and Winning Major Accounts / Distributing sales resources and monitoring the routing and zoning of each Sales Representative.

• In charge of all the advertising ads of the company.

• Handled major accounts for the company.

• Administrative tasks: reporting directly to the Chairman. MGI (Mouawad Group International) Roumieh, Lebanon August 02 till July 03 Sales Coordinator/ Assistant Chairman

• In charge of sales coordination: for the Dalil of Lebanon.

• Administrative Tasks: Reporting directly to the chairman. TRAINING EXPERIENCE

Member of HRAL : ongoing seminars to enhance my skills August 2019 : HR LAW workshop. IABC - certificate

2009 : Dolphin Payroll – certificate

February 02/April 02 : Phoenicia Hotel: Public Relations Department. April 01/June 01 : Sofitel Le Gabriel hotel: Sales & Marketing, Reservation Departments. July 01/August 01 : Le Vendôme Intercontinental: Sales & Marketing, Reception. June 1998/August 1998 : DMB&B Sales & Marketing, Public Relations Departments. COMPUTER SKILLS

Microsoft Word, Excel and PowerPoint. PIMS. Access. Fidelio. Sales & Catering. Win3.0. Adobe Photoshop. Visual Dolphin Payroll (10 YEARS EXP) Visio 7. Attendance software. SUMMARY OF HIGHLIGHTS AND ACHIEVEMENTS

Received from ISO 9001-2000 a grade excellence for the Human Resource Department in ARJubaili&co LANGUAGES

Fluency in English, French and Arabic

References available upon request

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