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Branch Manager Service Representative

Location:
Knoxville, TN
Posted:
October 06, 2020

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Resume:

Brian Huddleston

**** ********** **

Murfreesboro, TN 37129

(Cell) 615-***-****

adgp6v@r.postjobfree.com

Employment

****-******* ********** ********* **************, Allstate

My duties include extensive investigation of coverage, liability and medical benefits under the homeowner’s policy. Investigation of dog bites, slip and falls, fire, and property damage.

2016-2018 Injury Claim Representative, Travelers Insurance

My duties include handling complex injury claims, including litigation, homeowners, commercial

claims and coverage questions. Extensive knowledge of ICD-10 codes, as well as reviewing medical bills.

2015-2016 Extended Claims Handler, Acceptance Insurance

As an extended handler, my duties include negotiating and settling claims, training new employees, and assisting with process improvement. Other duties have included filling in for claims supervisors when they are out and handling complaint calls.

2005-2015 Auto Claims Representative, State Farm Insurance

A seasoned claim adjuster with over 10 years of extensive experience in handling complex injury claims which includes litigation, coverage questions, and significant injury claims. Additionally, I have advanced investigative skills in handling complex claims. I led several training groups as well as handling field claims. I attended depositions, mediations and trials.

2003-2005 Ozborne-Hessey Logistics

First shift supervisor of operations that included but not limited to, supervision of 15 employees, outbound procurement and shipment planning for the Starbucks Coffee account. I was responsible for freight audit and was fluent in the Warehouse Management System technology.

2000-2003 Customer Service Representative, Cavalry Banking

Responsible for opening new accounts, while at the same time maintaining a cross sell ratio above bank standards and presenting the highest level of service to customers. Responsibilities included making sales calls on local businesses and achieving and surpassing all goals as set forth by my employer. Assist Branch Manager with loan processing and monthly audit reports.

Accomplishments and Certifications

Licensed Claims Adjustor for Kentucky, Lean and Six Sigma

Education

1996-2002 Bachelor of Science in Psychology, Business Minor, Sociology Minor, MTSU

1992-1995Graduate Oakland High School



Contact this candidate