Human Resources Generalist

ODESSIA (DESSY) GRANT

Union City, CA ***** · 415-***-**** · adgp42@r.postjobfree.com · https://www.linkedin.com/in/dessy-grant

Human Resource Generalist

Business-minded, customer-oriented HR Professional, demonstrating visionary leadership and outstanding achievements in HR operations. Articulate communicator who coordinates with internal and external stakeholders to build consensus around critical decision making. Forward-thinking and resourceful problem-solver who applies tactical vision to develop and implement effective, company-wide HR policies, procedures, guidelines, and regulations. Drives workforce longevity through leveraging foundational passion for helping professionals along with keen motivational ability to invigorously impact staff through engagement, mentoring, and training.

Competencies & Key Attributes

Practical, decisive, strategic leader, with a hands-on management style and deep conflict management expertise.

Trusted advisor who builds and sustains high-performance teams through tactical recruiting, talent assessment, comprehensive training, team development, recognition programs, and full-cycle support.

Organizational leader adept at shaping HR strategy, direction, and priorities through partnering with senior and executive leadership. Notable qualifications include developing and implementing company-wide compensation, benefits, staffing, and communication strategies.

Human Resource Management çStakeholder Negotiation çStaff Training, Mentoring, & Coaching çStaff Relations & Development Performance Management & Improvement çOSHA / Regulatory Compliance çOrganizational Leadership çQuality Control çSafety Systems Management çConflict Management çEqual Employment Opportunity Policy Development çProject Management çOral & Written Communication çTeam Leadership çStaff Onboarding çBenefits Administration & Compensation Management

Professional Experience

HR GENERALIST– Kettle Cuisine, 2019 – June 2020

Processed bi-weekly and weekly payroll for up to 300 employees. Managed hiring, onboarding, I-9 Compliance, E-verify, and benefits administration. Investigated EEOC, Sexual Harassment, Wage, and Hours complaints. Directed employee engagement, talent management, and company event organization.

HR TOTAL REWARDS MANAGER – KROGER (D.B.A Quik Stop Markets Inc.), Fremont, CA, 2007-Oct 2018

Served as HR strategist and visionary to oversee all aspects of HR administration for company with 300+ employees and subsidiary of $122B corporation. Managed recruitment process from inception to completion, overseeing all internal postings, ad placements, applicant screenings, background checks, onboarding, training, development, and disciplinary actions. Headed employee communication programs including survey and handbook development. Led department to ensure strict alignment with organizational and regulatory compliance standards.

Directed four-person staff and managed performance through coaching, training, assessment, and ongoing development initiatives.

Held multi-functional management responsibilities, including bi-weekly payroll, I-9 compliance, best practices, and investigating EEOC, Sexual Harassment, Wage, and Hours complaints.

Recruited, staffed, and trained employees in three new 24 / 7 corporate stores with 30+ employees including three managers and six assistant managers after spearheading learning and teaching HR assistant on a new KnowMe recruiting system.

Exhibited positive administration, exceptional people management, and demonstrated success in strategic staff management; employee training and development tools, creative problem-solving. Leveraged human approach to evolving problematic staff into highly-productive, qualified, and appreciative personnel.

Served as subject matter expert and source of guidance to supervisors and department heads on problem-solving techniques, resolving grievances / complaints, and building morale. Partnered with Operations and Management team on performance evaluations, coaching, and development.

Created and implemented MIT (Manager in Training) program tool to develop associates for growth and promotion, yielding high retention and low turnover.

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Additional Relevant Experience

Human Resources Generalist – Dobake Bakeries; Hayward, CA 1998-July 2007

Optimized and supported HR infrastructure including recruitment and employment management, succession planning, benefits administration, payroll, safety training, worker’s compensation, new hire orientation, employee handbook and job profile development, recruitment, performance evaluations, employee relations, 401K, and vacation accruals. Assisted as backup in Customer Service and Accounting.

Facilitated morale-building initiatives by assisting in designing corporate functions, including employee awards.

Coordinated closely with management to ensure fair / unbiased, fact-based decisioning.

HR Generalist – Bay Packing Inc.; Menlo Park, CA

Promoted from Receptionist to HR Generalist after only nine months, effectively oversaw HR functions, including payroll, benefits, employee relations, worker’s compensation, and safety training. Improved HR proficiency by completing HR certification program as well as payroll class.

Gained expert-level proficiency and provided value-added assistance in all payroll processing, employee relations, and HR operational support functions.

Closely collaborated with management to devise innovative strategies to improve sales and business growth.

Education – Technical Skills – Certifications – HR Specialty Expertise

Bachelor of Arts, Sociology, SF State University, San Francisco, CA

Associate of Arts, Administration of Justice, Canada College, Redwood City, CA

Certificate in Human Resource Management, California State University, Hayward, CA

Technical Skills: Microsoft Office Suite çPDI çADP çKermit çPaycom çLawson Payroll

HR Specialty Expertise: Critical HR Policies for Worker’s Compensation, EEO, Sexual Harassment

Employee Incentive Programs

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