Dawn Warren

(***) 615-***-****

Email: adgoza@r.postjobfree.com

Key Qualifications

•Energetic and competent office administrative professional with emphasis in providing excellent customer service, communication and analytical skills

•Proficient in Oracle and HRIS applications: ADP, SAP Accounting Systems, STARS Enterprise, DocuClass, E-Verify, PeopleSoft, KRONOS and Payroll Processing

•Document Production (55 wpm), Business Machines (7,000 kpm), MS Office 2000 Package, MS Outlook, Lotus Notes, MS Word Perfect 6.0 & 8.0, Property & General Liability Insurance Certificate

Alternative Service Concepts Inc. Nashville, TN

04/2015 – Present

Claims Assistant

Answer phones and assist callers by providing claim info such as claim number, adjuster contacts, and payment information via Stars System and DocuClass

Data entry of claims into system for various clients in multiple states for Workers Comp and Property and Casualty lines of coverage

Process daily mail by postage machine, scanning, and giving to correct adjuster

Maintaining front desk, answering phone, greeting visitors

Centurion Healthcare Nashville, TN

12/2013 – 04/2015

Contracted to State of TN Department of Corrections- Lois Deberry Special Needs Facility

Health Center Unit Clerk

Prepared admission packets and records; assembled charts for new admissions

Answered in coming telephone inquiries, took messages for office staff

Processed in coming orders, receive and stored supplies and equipment in locations

Assigned to retrieve daily medicine and narcotics and discarded any hazardous items to the appropriate containers

Maintained accurate records, files, and logs for Annual ACA inspections

Corizon Healthcare Nashville, TN

07/2012 – 12/2013

Contracted to State of TN Department of Corrections- Riverbend Facility

Mental Health Clerk

•Maintained and updated patient caseload and encounters for providers/counselors

•Updated patient appointment schedules/referrals and medication follow-up dates

•Set up and coordinated materials for Provider Telemedicine Appointments

•Charted and filled documents for Mental Health Program

•Maintained accurate records, files, and logs for Annual and ACA inspections

•Ordered supplies, typed correspondence, answered phones and relayed messages

•Recorded and distributed weekly Treatment Team Minutes

Fresenius Medical Care Nashville, TN

04/2009 – 07/2012

Acute Inpatient Dialysis Administrative Assistant

•Assisted with the Hospital HR contacts for accurate records regarding State Audits

•Maintained and submitted accurate monthly dialysis patient billings

•Reviewed daily charges for any discrepancies in charges

•Established vendor numbers to process invoices for employee mileage & tuition reimbursements via SAP Accounting System

•Set up interviews and assisted with screening applicants

•Coordinated new hire paperwork and orientations, administered drug screenings

•Facilitated OIG/GSA and I-9 E-Verify background searches on all new hires

•Maintained and updated employee HR files/PeopleSoft profiles and spreadsheets

•Created monthly employee work and on-call schedules

•Maintained Attendance and PTO Records

•Processed biweekly payroll via Kronos System

•Created minutes and agenda for monthly staff meetings

•Maintained accurate nurse credentialing records including CPR and education

•Maintained and updated patient caseload and encounters for providers/counselors

•Updated patient appointment schedules/referrals and medication follow-up dates

•Set up and coordinated materials for Provider Telemedicine Appointments

•Charted and filled documents for Mental Health Program

•Maintained accurate records, files, and logs for Annual and ACA inspections

•Ordered supplies, typed correspondence, answered phones and relayed messages

•Recorded and distributed weekly Treatment Team Minutes

Education:

Shawnee Community College Ullin, IL

Office Assistant Certificate

Associate of General Studies Degree

References available upon request

Contact this candidate