Melissa Ruiz

Office Manager

Austintown, OH *****

adgoyo@r.postjobfree.com

330-***-****

To obtain a position utilizing my Office Manager/Clinical Coordinator experience and Education

#readytowork

Work Experience

Office Manager

Akron Smiles - Akron, OH

February 2014 to Present

• Schedule and plan meetings and appointments, patient check-ins

• Verify insurance eligibility

• Coordinate with dental labs for case pickup/drop off to ensure prompt arrival for patient appointments

• Present treatment plans to patients

• Organize and present financial arrangements, offer payment plan options, and arrange payment schedules

• Oversee the process of dental claims and coordinate with dental insurance companies to ensure claims are paid

• Maintain patient data according to regulations and company policy

• Organize and oversee supply purchases and equipment upgrades

• Manage accounts receivables and reporting

Clinical Coordinator / Dental Assistant / Office Manager Akron Smiles Dental - Akron, OH

2007 to 2019

• Organize office operations and procedures

• Schedule appointments and verify insurance information

• Process dental claims and coordinate with dental insurance companies to ensure payment

• Provide general administrative support for all staff, including correspondence, complaints, and inquiries

• Sterilize dental instruments, take and examine x-rays, assist chair side in general procedures

• Prepare materials for dentist use

• Update and maintain patient records

Education

Associate

New Age Dental Academy - Canfield, OH

Medical Billing

Mahoning County Technical Center - Canfield, OH

Skills

• Scheduling

• Accounts Payable

• Payroll

• Billing

• Quickbooks

• Eaglesoft

• Dentrix

• Infection Control Training

• Office Management

• Medical Imaging

• Medical Billing

• Chairside Assisting

Certifications and Licenses

CPR

November 2018 to November 2020

Nitrous Oxide

Present

X-ray

January 2018 to December 2020

Dental Assistant

Present

Additional Information

Microsoft Word Microsoft Excel Microsoft Outlook Denticon

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