Curriculum Vitae

Ahmed Elhelali Elmitwalli

Business Bay Dubai

Tel: 00971 (0-509******

adgowt@r.postjobfree.com

Profile

A confident and mature individual with a can do attitude, excellent communication and customer service skills. I am determined, focused and constantly striving to exceed customer and client expectations. I understand the importance of presenting a professional company and personal image in all situations and believe that strong organization and preparation are fundamental elements necessary to achieve success.

Career History

March 2020– till present

Deputy Manager (Angelina Dubai mall fashion avenue) Alabbar Enterprises Retail food and Beverage.

• Coaching and training of all staff.

• Evaluating performance of staff and delivering feedback

• Complete responsibility for management of department

• Development of people management skills

• Ensuring smooth and efficient running of the Restaurant and functions

• Ala Carte breakfast and lunch menus–fine dining

• Created a good working environment and a culture of teamwork

• Menu engineering, promotions

• Ensuring profitability of operations and supervising all aspects of the restaurant management Including menu planning and monitoring.

• Contacting suppliers, contracts or and opening accounts with them.

• Leading efforts for streamlining processes and generating cost savings in operations.

• Budgeting, manning, food and beverage cost management.

• Pre-Opening Consultant

• Observing the Daily reservations & coordinating with guests for resolving their concerns/needs April 2018 – February 2020

Assistant Restaurant Manager

Laduree Paris / Dubai Mall fashion avenue

• A la Carte breakfast and lunch menus

• Ensuring the smooth and efficient running of the Restaurant and functions

• Deputizing for the restaurant manager in his absence

• Working closely with the restaurant manager on the effective promotion and Organization of the service

• Taking an active role in regular meetings with customers, reps and sales managers

• Training all the new staff, induction

May 2013 – September 2017

Restaurant and bar Supervisor at Marriot International Luxury Collection Grosvenor house Hotel Dubai marina / Buddha bar restaurant and lounge

• Ensuring the smooth and efficient running of the Restaurant and functions

• Working closely with the restaurant manager on the effective promotion and Organization of the service

• Coaching and training of all staff

• Order taken and upselling spirit and wine/food

• Ensure the restaurant are clean and tidy and is ready for the operation

• Ensure all the table are in standard set-up on a daily basis

• Handling the weekly and monthly inventory

• Dealing with our store for daily wine and spirt order

• Organizing training for all the team

January 2010 – April 2012

Team Leader

Habtoor Grand Hotel Resort and Spa, 5 star

• Ensuring the smooth and efficient running of the Restaurant and functions

• Working closely with the restaurant manager on the effective promotion and Organization of the service

• Coaching and training of all staff

• Order taken and upselling spirit and wine/food

• Ensure the restaurant are clean and tidy and is ready for the operation

• Ensure all the table are in standard set-up on a daily basis

• Handling the weekly and monthly inventory

• Dealing with our store for daily wine and spirt order

• Organizing training for all the team

April 2007 – July 2009

Supervisor

Royal Grand Sharm Resort and Spa

Education/information

• Holder bachelor’s in commerce & / business Administration 2006

• Egyptian nationality

• Holding UAE driving license

Certificates/Qualifications/training

• Wine and Spirit certificate level (1-2) at African & eastern

• First aid certificate from first security

• Room reservation cross training (Grosvenor House Dubai Marina).

• Training (sales &marketing\room reservation).

• Foundation of Leadership Skills such as Supervisory Skill, Motivation, Briefing and Meeting, Handling Teams. Decision Making, Effective Communication, Identifying Training Needs.

• Training (sake training. Wine training, handling guest compliant).

• Core Skill (Health & Safety, Guest Care, Telephone Techniques, Sale Awareness.

• Participating in team building.

• Luxury collections and standard training.

• Handling complaints training.

• Basic food and hygiene certificate, received by charted institute of environmental health, U.K.

• PIC Level 3 training.

• Essential of Management.

• Train the trainer training.

References available upon request

Contact this candidate