HICHAM GHAROUDI
***************@*******.***
Abu Dhabi, UAE
PERSONAL INFORMATION
Nationality: Moroccan
DOB: 22/07/1983
Marital Status: Single
Gender : Male
Visa Status: Residence
Passport # BS6135204
PERSONAL STRENGTHS
Trustworthy
Honest
Team Player
Positive
Friendly
Leadership.
Communication
(written and verbal)
Write and edit
reports.
Analytical
Strong work ethic.
Initiative
PROFILE
I am an individual who is dedicated to maximizing the performance of individuals working with me. I am very passionate about my work and always give 100% of my capability to obtain the highest achievements. I have excellent people skills and superb communication skills. I am highly adaptable and have respect and good relationships with people from different backgrounds, cultures, and religions, thus thriving in a varied environment. Being multilingual (Arabic, French, and English), I will always aim to deliver the best communication and collaborative work in a multi-cultural setting. I would love to get the opportunity to work with and lead other individuals to reach their full potential in the corporate world.
OBJECTIVE
To obtain a sound position in corporate world and work enthusiastically in team to achieve goal of the organization with devotion and hard work, and to succeed in an environment of growth and excellence. To earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals.
GENERAL MANAGER July 2017 to Mar 2018
INSTYLE GROUP LLC – ABUDHABI, UAE
Duties and Responsibilities:
Oversee day-to-day business operations
Provide leadership at all levels of the organization Communicate and embody the company vision and values Build up the company by recruiting, interviewing, hiring, and mentoring new talent
Define and implement policies and performance standards Evaluate employee performance and provide additional coaching and support as needed
Assess departmental and company performance and devise plans for improvement
Manage profit and loss statements and account for costs and revenues Allocate budget resources for supplies, equipment, marketing, and personnel
SENIOR LEASING EXECUTIVE Dec 2013 – July 2017
FOUNDATION PROPERTY MANAGEMENT – ABUDHABI, UAE
Duties and Responsibilities:
Market company properties and advice on ways to preserve and increase the value (monetary worth) of company real estate investment Look into all aspects of having property which includes registration, payment of taxes, accounting and reporting, maintenance, etc. Advertise for lease or rent on the property, select tenants, make rental or lease agreements, collection of deposit and rent, solve tenant issues, and oversee eviction in case of rent agreement violation scenarios EXPERIENCE
HICHAM GHAROUDI
PROFESSIONAL
STRENGTHS
Capable of working
under pressure or in
stressful situations
Can work to and deliver
against target
Willing to take on extra
responsibility
Confident in providing
training and support to
staff
Enthusiasm
Trustworthiness.
Dedication.
LANGUAGES
Arabic
French
English
REFERENCES
Mr.Alexandra Popa
*********@*********.***
Hospitality Dynamic Group
Mr. Moin Hamdani
Branch Manager
****@*******.***
Elysian Real Estate
Mr. Hatim Osman
ATM Manager
*****.*****@**.***.***
G4S QATAR W.L.L
Negotiate terms contracts, scheduling its maintenance, managing building maintenance projects; compile all data for financial reports by regularly maintaining and updating all record and files
Follow up in the complaints, disturbance and violations of the tenants and assists to resolve problems and provide optimal level of service, following management rules and regulations.
Handle all financial operational aspects of property like rent, property taxes and maintenance.
Update the company about the physical condition of the property, and all financial arrangements.
Marketing and analyzing vital information about government zoning rules and regulation, future property values, and other pertaining tasks around the property
Maintain system database of potential customers and a list of competitors. Perform other duties and as directed by direct General Manager Perform other duties as assigned.
SENIOR PROPERTY CONSULTANT June 2012 – Dec 2013
ELYSIAN REAL ESTATE – ABUDHABI, UAE
Duties and Responsibilities:
Managed complete sales cycle from start to finish sourcing my own properties and clients.
Following up by account management ensuring the client was satisfied. Over 50% of my business came from referrals.
Prepare documents such as contracts, purchase agreements and leases. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Promote sales and leasing of properties through advertisements, open houses, and participation in multiple listing services.
Rent or lease properties on behalf of clients.
PRIVELEGE CLUB SENIOR COORDINATOR April 2012 – June2013 HOSPITALITY DYNAMIC PRIVELEGE CLUB
INTERNATIONAL HOTEL – ABUDHABI, UAE
Duties and Responsibilities:
I was dealing with high spending customers, providing them with the best accommodation advice and creating itineraries for vacations in the local region.
In a fast paced call center environment I delivered a first class service whilst providing members with additional services and understanding their needs to go that extra mile.
Maintain dialogue with various client hotel outlets and departments to source new members.
Translation of Privilege club documents in Arabic and English.
Update membership database in excel and Medusa.
Ability to work under pressure, be organized and efficient. HICHAM GHAROUDI
REAL ESTATE PROPERTY MANGER Oct 2011 – April 2012
AL BATEEN CORNER CONSTRUCTION – ABUDHABI, UAE
Providing excellent Customer Service to ensure all requests are met at a high standard.
Dealing with enquiries and providing advice and guidance to individual clients.
Sourcing new properties and clients for new and existing properties.
Ensuring all paper work is in place for the required properties.
ATM DEPARTMENT & CASH COLLECTION SENIOR OFFICER Nov 2006-Nov 2010 GROUP 4 SECURICOR – DOHA, QATAR
Provided customer service and support in transactions, finding solutions to customer problems.
First and Second line maintenance.
Ordered daily supply of cash from main vault and counted incoming cash to verify accuracy.
Replenishing and Counting money for all Banks in Qatar. Maintaining ATM machines and supporting engineers. Provided supervisor with collections of cash register tapes, and supporting documentation to ensure all funds and transactions balanced at the end of shift.
Providing training and supporting new staff in the maintenance, security and technical support and protocols. Developing and maintaining positive working relationships with Qatar
CASH COLLECTION DEPARTMENT
Dec 2004-Nov 2006
GROUP 4 SECURICOR – DOHA, QATAR
Transportation of funds in full armor vehicles.
Employed security measures to ensure funds were not compromised.
Replenishing and Counting money for all Banks in Qatar. JEWELLERY RETAIL Dec 2002-Nov 2004
SELF EMPLOYED – KENITRA MOROCCO
Transportation of funds in full armor vehicles.
Employed security measures to ensure funds were not compromised.
Replenishing and Counting money for all Banks in Qatar HICHAM GHAROUDI
SECND BACHELAR OF ART EDUCATION -2001
AL RABAT ACADEMY - MOROCCO
ICDL (INTERNATIONAL COMPUTER DRIVER LICENSE)
QUATRO TRAINING CENTER ABU DHABI UAE FEB 2011 APRIL 2011 ADVANCED HIGH ENGLISH COURSE (61-70)
BRITISH COUNCIL ABU DHABI UAE MAY 2011 – AUG 2011
EDUCATION