Social Media Customer Service

Katie Tubbs

adgouk@r.postjobfree.com 405-***-**** Oklahoma City, OK 731**-*****, Oklahoma City, OK

Professional Summary

A creative yet deadline oriented professional, reliable, trustworthy, and highly resourceful. Thrives in-group settings and is a skilled enthusiastic team player. Confident and personable, supportive leader with a gift for inspiring others.

Work History

Bagel Cafe. Oklahoma City, OK

Waitress 05/2015 - 08/2015

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.

Empire Slice House. Oklahoma City, OK

Host 08/2018 - 10/2018

• Took reservations by phone and walk-in, kept scheduling demands and kitchen output in time to avoid overbooking.

• Documented reservations and communicated changes to guests using Hospitality 84 Software.

• Supported servers, food runners and bussers with keeping dining area ready for every guest.

Hope Is Alive Ministries. Oklahoma City, OK

Social Media Personnel- Volunteer 12/2019 – Present

• Captures photos and videos of events for the OKC women’s program and posted to Social Media.

Rebound Medical, INC. Oklahoma City, OK

Shipping and Receiving Coordinator 05/2020 - Present

• Organizing inventory and making sure par levels are correct.

• Preparing products for hospital and patient usage.

Skills

Great communication and interpersonal skills

Excellent organizational and multitasking skills

Writer

Leader

Analytical Skills

Customer Service

Education

University of Central Oklahoma

Edmond, OK

AWARD

Outstanding Interpersonal Communication Student Award:

This award recognizes superior endeavors of the interpersonal communication student who greatly exceeds requirements and shows outstanding levels of creativity, skill, initiative and effort above and beyond class assignments and projects. The award is based upon a unique understanding and demonstrated master, both professionally and socially, of interpersonal communication theory.

AWARD

Outstanding Interpersonal Communication Student Award:

This award recognizes superior endeavors of the interpersonal communication student who greatly exceeds requirements and shows outstanding levels of creativity, skill, initiative and effort above and beyond class assignments and projects. The award is based upon a unique understanding and demonstrated master, both professionally and socially, of interpersonal communication theory.

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