Profile

PMP certified IT Project Manager, with pharmaceutical, financial and manufacturing industry experience, knowledge of regulatory and compliance, proven leader of cross-functional technical teams in the development and implementation of strategic and innovative business solutions. A result oriented professional, recognized for taking on major initiatives, adapting to rapidly changing environments and solving critical issues to ensure future success.

Areas Of Strength / Systems Knowledge

Vendor Management

Infrastructure Management

Risk Analysis and Mitigation

SDLC Management

Team Building

Microsoft Project

Servers (Physical & Virtual)

Storage Systems

Networks LAN / WAN

Process Improvement

Managing Multiple/ Concurrent Projects

Microsoft Office

SharePoint

Telephony (Analog & VoIP)

Virtual Environments

Disaster Recovery Planning

Instant Messaging

Selected Highlights

WAN implementation/ upgrade experience

Data Center support/ relocation/consolidation experience

Remote Support/Call Center setup/application development/relocation/consolidation

Proven ability to meet established target dates, cost targets, and project milestones

Strong technical, organizational, negotiation, and communication skills

Proven track record on making decisive and sound decisions during highly precarious and stressful situations

Experience

Current Position:

IBEX, Atlanta,GA (Contractor to HealthTech Advisors)

Technical Project Manager September 2019 - Present

Responsible for the successful implementation of all projects assigned by the Project Management Office (PMO). Projects include:

Wide Area Network (WAN) Implementation

Enterprise Firewall Implementation

Campus Firewall Implementations

Network Upgrades (core, switching, cabling and fiber upgrades)

Data Center evaluation

Infrastructure replacement and upgrade planning

PACS application infrastructure requirements and implementation planning

EHR application infrastructure requirements gathering and implementation planning

Previous Engagement:

Vertafore, East Lansing, MI

Sr. Infrastructure Project Manager April 2016 – June 2019

Responsible for the successful implementation of all projects assigned by the Technical Support Organization (TSO) Project Management Office (PMO). Projects include:

Data Migrations,

Data Center moves

Remote server room consolidation to Data Centers,

Disaster Recovery environment build

Disaster Recovery testing

Network Upgrades (core, switching, cabling and fiber upgrades)

Office Moves

Compri Consulting, Lansing, MI

Contract Project Manager – Vertafore October 2015 – March 2016

Responsible for the successful implementation of all projects assigned by the Technical Support Organization (TSO) Project Management Office (PMO). Projects range from Data Migration, Data Center moves and Site Expansions to Server platform changes (Solaris to Linux).

Emergent BioSolutions, Lansing, MI

Project Manager, IT Infrastructure

April 2011 – August 2015

Responsible for the successful implementation, and end –to-end project management, of multiple and concurrent Global IT infrastructure projects. Managed project teams ranging in size from 2 to over 25, in a matrix environment that contained individuals from the following teams: Business, Network, Storage, Backup and Recovery, Servers, Applications, Security, Operations, Vendors, and Managed Services Providers. Projects were managed in a Waterfall and SDLC manner, with a hint of Agile. Managed both Capital budget (CAPEX) and OPEX projects.

VMware Upgrades,

System Migrations,

Virtualization (physical servers to virtual servers, ESX hosts),

IronPort Web Content Filtering,

Active Directory Migrations and upgrades,

Cisco CUCM Upgrades,

Symantec Endpoint Protection upgrades,

Data Center upgrades,

VPN and externally hosted applications.

Contracting Engagements:

Impact Business Group, Grand Rapids, MI

Project Manager, Consultant

November 2010 – March 2011

Responsible for the successful management of infrastructure projects for the Emergent BioSolutions Account. Including the estimation, solution packaging and bid submittal, conducting project team meetings and customer status reporting.

Wireless implementation projects

Cisco CUCM upgrade projects

Business acquisition infrastructure merger projects

New manufacturing site IT infrastructure implementation

SAP Virtualization implementation project

Global IT security assessment project

Exchange upgrade projects

Clover Consulting, Caledonia, MI

Project Manager, Consultant

February 2007 to October 2010

Responsible for the successful management of infrastructure projects for the Foremost, Farmers and Zurich Account. Responsible for solution packaging, accurate estimates of project financial impact, conducting project team meetings and customer status reporting.

New infrastructure implementation projects.

New back up strategy for a Farmers business unit

Documented, implemented and exercised Disaster Recovery plans, policies, and procedures.

Successfully managed rollout of Siebel CRM and Oracle BI/Analytics application to multiple Farmers business units.

Multiple server hardware refreshes and upgrade projects.

Multiple mainframe operating system upgrade projects

System software upgrade projects

DB2 version upgrades

Business Owner:

KKEC Limited, LLC, Battle Creek, MI

Business Partner

February 2004 to February 2007

Responsible for the start up of a new franchise enterprise with business partners.

Develop the business plan

Marketing strategy and implementation

Secure funding

Site construction

Staff hiring and training

Daily operations

Business communications and documentation

Full Time Employment:

IBM Corporation, Armonk, NY

Program Manager

April 1981 to February 2004

Responsible for the strategic planning, critical application development and success of Customer Service processes and procedures. Responsible for overall call center response to customer calls and responding to customer complaints.

IBM Program Manager – 1997 to 2004

IBM Skills Planner – 1996 to 1997

IBM Availability Services Manager – 1994 to 1996

IBM Field Manager – 1992 to 1994

IBM Operational Support Specialist –Systems Services – 1992

IBM Systems Engineer – 1988 to 1992

IBM Customer Engineer – 1981 to 1988

Motorola Data Services, Schaumburg, IL

Service Technician

July 1980 to April 1981

Responsible for the operation and maintenance of Computer Aided Dispatch (CAD) systems for several police and fire departments and Transit Authorities in Michigan.

Service to Our Country:

United States Navy, Washington D.C.

Electronics Technician July 1974 to December 1982

Responsible for the operation, repair and preventative maintenance on equipment in the following categories: Radar, Radio, Cryptography, Telephony, Voice and Data Communications.

Assigned as a shop supervisor/leading Petty Officer during ship and shore assignments. Trained and served as departmental career counselor while stationed on ship.

Education & Certifications

Northern Virginia Community College, Woodbridge, VA

AAPM Master Project Manager, MPM

PMI Project Management Professional, PMP

ITILv3 Foundations (Information Technology Infrastructure Library)

Cisco Certified Network Associate, CCNA (expired)

Detailed Professional Education

Management, Leadership and Human Resources Training (340 classroom hours)

Project Management Training: (280 classroom hours and 120 self-study hours) PMI - PMP Certified

IT Service Management: (16 classroom hours and 100 self-study hours) v3 Foundations Certified

IBM Systems Engineering Training: (320 classroom hours)

Training includes systems hardware, operating systems and application software, storage systems and devices, networks, networking, and telecommunications hardware and software.

IBM Sales/Marketing Training: (320 classroom hours)

Training includes introduction to multiple industries, sales techniques, requirements gathering and analysis, presentation and business writing skills, business financials analysis and product education.

Electronics/Technical Training: (1132 classroom hours)

Basic electricity & electronics, Communications systems, RADAR systems, Cryptographic systems

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