JACK

JOHNSON

adgorc@r.postjobfree.com

801-***-****

**** ***** **, **** **** City, UT 84121

SKILLS

Sales and marketing strategies

Customer rapport

Sales expertise

Researched sales leads

Goals and performance

Account development

Account oversight

Relationship building and management

Interpersonal skills

Product and service sales

Trend forecasting

Cost reviewing

Self-motivated

Knowledgeable in Technology

Microsoft Word expertise

Microsoft Powerpoint expertise

Client development

Customer service

Highly competitive

Converting leads

Sale expertise

EDUCATION

Cottonwood High School

Salt Lake City, UT • 2015

High School Diploma

Salt Lake Community College

Salt Lake City, UT

Associate of Business Administration: Selling Skills And Sales Operations

Continuing education in Business, especially Sales.

Love reading sales and communications books.

VOLUNTEERING

Missionary for The Church of Jesus Christ of Latter-Day Saints. 08/15 - 08/17

Eagle Scout

Boy’s State

PROFESSIONAL SUMMARY

Experienced sales professional well-versed in prospecting leads, setting up contracts and coordinating ads. Skilled communicator, multitasker and complex problem-solver.

WORK HISTORY

Apple - Sales Specialist

Salt Lake City, UT • 11/2017 – 05/2019 + 09/2019 - Current

Kept on top of changes to store products and promotions to maintain strong sales.

Handled in-store purchase payment processing with cash and credit cards.

Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.

Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

Greeted customers, helped locate merchandise and suggested suitable options.

Fielded questions and solved problems by informing customers of current products and store policies.

Delivered in-depth information on product features so customers could make educated decisions before purchase.

Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Aptive Environmental - Salesman

Ledgewood, NJ • 05/2019 – 09/2019

Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.

Prospected 200 potential customers per week through proper goal setting and executed resolve, ace, close steps to complete sales.

Upheld high standards of customer service by promoting and upselling new products and services. Especially through building value.

Expanded customer base by identifying needs, developing solutions and delivering a service oriented toward the customers needs.

Asked appropriate open-ended questions to discover prospects' needs and requirements.

Identified and qualified accounts to assess market potential.

Led customer product implementations.

Market Street Grill - Busser

Salt Lake City, UT • 09/2017 - 11/2017

Developed team communications and information for closing time.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Learned humility through hard work and perseverance.

Accent Decor Interiors - Assistant Floor Manager

Salt Lake City, UT • 11/2013 - 08/2015

Maintained perfect attendance and punctuality throughout duration of employment.

Maintained excellent communication, cleanliness and safety standards on all work sites and projects.

Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

ACCOMPLISHMENTS

MS Excel

Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.

Used Microsoft Excel to develop inventory tracking spreadsheets.

Product Marketing

Offered comparable product substitutions and alternative locations to clients when desired product did not resolve concerns.

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