Sarah J. Marotta

**** * ********* *** **** * Mobile: 518-***-****

Chicago, IL 60657 Email: adgooz@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/sarah-marotta-b230972a/ EDUCATION

Johnson & Wales University, Charleston, South Carolina Associates Degree in Hotel Management – Class of 2004 Bachelor of Science in International Hotel & Travel Tourism Management – Class of 2006 International Hotel & Tourism Training Institute, Neuchatel, Switzerland International Hotel & Travel Tourism Management March 2005 – June 2005 MEMBERSHIPS, BOARDS & VOLUNTEERING

Choose Chicago Ambassador & Partner MPI Member and Holiday Party Committee Member Advisory Board Member – Girls. Inc, of Chicago Sales Engagement Team Member – Hyatt Regency Chicago Monthly Dinner Service at Ronald McDonald House Chicago Chicago Chamber of Commerce Partner EXPERIENCE

Hyatt Regency Chicago - Chicago, IL

Business Development Manager, April 2019 – June 12, 2020

Through prospecting and business development efforts brought in $3.5 million of business opportunity to Hyatt Hotels, April 2019– March 2020

Engaged and developed partnerships with past and existing clients to strengthen relationships

Connected with new clients to initiate discussions for long-term partnerships

Created loyal relationships with the client for all meeting, room block, and event needs and being their single point of contact for Hyatt sourcing efforts across the globe

Supported sales team in prospecting efforts, reporting and market analyzing to increase lead funnels

Supported the Hyatt Convention Alliance in research, reports and increasing their awareness countrywide

Increased business opportunities and revenue streams for internal and external Hyatt brands with new business live lead referrals

Partnered with Chicago’s CBV in uncovering business opportunities for Hyatt and the City of Chicago

The Hyatt Regency Chicago representative for networking events, industry trade events and other Chicago community local/social/charity events

Group Sales Manager, January 2018 – April 2019

Worked across all global and domestic business for groups with 10- 150 rooms on peak

2019, finished the first quarter at 104% of established sales quota $350,000

2018, finished the year 107% of established sales quota - $1.4 million Event Sales Manager, May 2016 – January 2018

Selling, planning an execution of corporate and social events up to 150 attendees 10Pin Bowling Lounge - Chicago, IL

Sales and Events Manager, June 2014 – May 2016

Managed event sales department, responsible for $1.8 million annually (Sales mix 95% corporate business, 10% social)

Personally, responsible for $1 million in bookings from July 2014 to May 2015

Proven track record of meeting budgeted goals and exceeding sales quotas, increasing sales by 4.5% in the first year

Represented the company at networking events, conventions, meetings and hosting networking events

Pursued new business aggressively through networking, outreach sales, cold calling, concierge and DMC relationships, client retention management and referrals

Created and managed marketing/advertising campaigns, email lists, e-blasts, special, promotions and social media outlets

Actively worked with Chicago community organizations to plan successful charity and fundraising events Kinzie Chophouse - Chicago, IL

Senior Manager & Wine Director, January 2012 – June 2014

Managed $60,000 in wine inventory with over 250 varieties, maintaining standing of Wine Spectator Award of Excellence

Oversaw selection, training, pricing, and cost management of wine program and offerings, increasing wine sales to 19% of total gross profit

Recruited, on-boarded and trained restaurant staff to include ongoing development and personal files

Consistently managed labor costs on a daily/weekly basis to remain within budgeted standards

Assisted in budget forecasting and operations bills

Managed daily operation for the front of the house (staff of 25), service and customer satisfaction Hyatt Regency Chicago - Chicago, IL

Assistant Banquet Manager, July 2010 – January 2012

Awarded manager of the quarter (4th quarter 2012)

Proven track record of increase in both guest and employee satisfaction scores (top 10 in Hyatt Corporation)

Member of the quality assurance and problem resolution committees.

Responsible for all F&B operations in the banquet department made up of over 180 union employees

Managed banquet space comprised of 288,000 sq. ft of meeting space averaging $40 million in sales

Lead human resources contact; attending arbitration, grievance, unemployment and disciplinary hearings

Handled tense union situation including staff walkouts, strikes and picketing

Acting Assistant Beverage Manager; overseeing ordering, inventory, staffing, and execution for banquets and all food and beverage outlets

Marotta’s Pizza & Catering - Schenectady, NY

Catering Sales Manager, November 2009 – July 2010

Part of opening team for new and larger location

Controller of payroll, inventory and ordering

Created new and maintained current relationships with corporate clients including GE, Time Warner, Siemens, and local schools increasing catering sales revenue

Created marketing and advertising materials and strategies for both the restaurant and catering business

Managed all catering sales and operation teams

The Ritz Carlton / Marriott International, June 2006 – November 2009 Lobby Lounge & Library Bar Manager, December 2008 – November 2009 (promotion) – Dubai, UAE The Ritz Carlton, Dubai

Managed all aspects of outlets including Lobby Lounge (85 seats), Library Bar (45 seats), Terrace (55 seats)

Maintained aspects of human resources including recruiting, hiring, training and development of staff

Financial controller of food cost, beverage costs, labor, inventory, expenses and revenue to stay in line with financial goals

F&B Manager on Duty covering closing shift for outlets, engaging with guests, handling guest opportunities

Cross-trained in all food and beverage departments as to fill in as acting manager to handle business demands Assistant Food & Beverage Manager, September 2007 – November 2008 (promotion) - Washington, DC The Ritz Carlton, Washington DC

Managed all aspects of a three meal restaurant and the Lobby Bar, including staffing, budgeting and employee relations

Managed In Room Dining (24 hour operation) in a 300 room hotel, and two towers of residential condos (162 units)

Managed hotels private dining room including bookings, menu planning and execution of service for high profile clients to include delegations, political parties, and celebrities

Oversaw closure, renovation and reopening of hotel’s Lobby Lounge/Bar and Lobby Café including staff training Food and Beverage Supervisor, June 2006 – September 2007 - Charleston, SC Renaissance Charleston Historic District Hotel

Managed In Room Dining (162 rooms), The Wentworth Grill (60 seats), Starbucks counter, and The Lobby Bar (30 seats)

Made weekly staff schedules, oversaw payroll, LMS, P&L and budgeting

Responsible HR functions for division to including hiring, training, development, and benefit administration

Responsible for all beverage controls including purchasing, storage, inventory, pricing and menu engineering

Reduced overall beverage cost from 35% to 22%

Member of quality assurance problem resolution team Task Force, June 2007 - Monterey, CA

Marriott International

Filled in as Food and Beverage Manager while the Food & Beverage Director and Assistant Director were out of town

Oversaw 3-Flags Café (125 seats), Characters Bar (80 seats) and In-Room Dining (319 rooms) and Starbucks Coffee Bar

Reenacted standard procedures and employee incentives

Helped with implementation of Micros 9700 and employee training Would be happy to supply relevant references.

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