JOYCE LETWABA

Contact

Address:

** ******* ******

Atteridgeville

0008

Phone:

071-***-****

063-***-**** (Husband)

071-***-**** (Mom)

Email:

adgomp@r.postjobfree.com

Languages

English

Afrikaans

Tsonga

Zulu

Sepedi

Sesotho

Summary

My name is Joyce Letwaba “First Lady”. I am currently a 33-year-old lady, born and raised from Atteridgeville (Pretoria). Here a little description about my life.

I went to Motheong Primary, then later went to Iona Convent from grade 8 till 12. After my matric, I went to Varsity College in Menlyn. I studied in Tourism and Tour Operations, reason being that I come from a beautiful county with a diversity of cultures, beautiful attractions and destinations that I wanted to know more about and explore. It was a 3- year course.

Skill Highlights

• Team player

• Hard working

• Great customer care

• Good Communication

skills

• Good telephone

etiquette

• A strong personality

• Willing to learn

• Focused

• Fast Typing and

computer skills

• Good Email etiquette

Experience

During my last year at Varsity College, I did my experiential learning at Umzoxolo B& B in Atteridgeville. I was then invited for an interview at Umzoxolo Lodge in Hatfield where I got the job as a receptionist. After a year I got a promotion to the reservations department. I worked for the lodge for 3 years and because of me wanting growth and new challenges. I then went for an interview at African Pride Irene Country Lodge were I got the job as their Guest Service Agent. Later on I applied for their Spa Reservations/individual reservations post that was advertised and I got the job. After working for the Lodge for 4 years.

Then a position for individual reservations was advertised on pro topics for Protea Hatfield Manor. I applied, went for the interview, then got the offer. I worked in that department for 3 months then applied for their conference coordinator position got the job. Later on during the year, I was approached by my Manager that she wanted some hotel staff to join the head office and needed a strong team and would like me to be part of the team. I got a promotion to work at the Fortis Hotels Head office as their Groups Reservationist. I worked for the company for 3 years Late Last year August 2019 – I received a call from Mr. Siyanda Dlamini who was the GM at some stage at Protea Hatfield Manor, then later a Direct for the Regency Apartment in Menlyn asked me to be part of his company which in River Meadow Manor. I am currently their Senior Reservations still working there.

EDUCATION

HIGH SCHOOL – QUALIFICATIONS

High School Attended:

Iona Convent

Highest Standard Passed:

Grade 12

Year Obtained:

2005

TERTIARY – QUALIFICATIONS

Name of Institute:

Varsity College

Course Name:

Tourism and Tour Operations

Completed:

19 May 2008

CURRENT JOB DUTIES AND RESPONSIBILITIES

• Handling Incoming and Outgoing calls

• Responding to emails

• Doing Quotes, invoices for Guests

• Ding Individual, group, conferencing and banqueting and Wedding booking

• Creating and maintaining Relationships with our clients

• Upselling the hotels to the GUESTS and Travel Agents

• Following up on payments

• Following up on vouchers

• Following up on groups and conferencing quotes

• Following up on non-guarantee bookings

EDUCATION

HIGH SCHOOL – QUALIFICATIONS

High School Attended:

Iona Convent

Highest Standard Passed:

Grade 12

Year Obtained:

2005

TERTIARY – QUALIFICATIONS

Name of Institute:

Varsity College

Course Name:

Tourism and Tour Operations

Completed:

19 May 2008

CURRENT JOB DUTIES AND RESPONSIBILITIES

• Handling Incoming and Outgoing calls

• Responding to emails

• Doing Quotes, invoices for Guests

• Ding Individual, group, conferencing and banqueting and Wedding booking

• Creating and maintaining Relationships with our clients

• Upselling the hotels to the GUESTS and Travel Agents

• Following up on payments

• Following up on vouchers

• Following up on groups and conferencing quotes

• Following up on non-guarantee bookings

Why I am the perfect Candidate for the job

• I Deliver exceptional results

• I will fit in with the team and be a great addition to the team

• I have a combination of skills and experience, that make me stand out of the crowd

• I have the passion for my work

• I am always dedicated to the work I do

• I am a type of person who will make it easier for your life when coming to work

• I am a fast learner

• The company’s success will be my priority

• My communication skills are great when coming to Management

• I do my job with love

• I have years of experience in the field of Events coordinating

Contact this candidate