Higher Education Professional
Resume:
Dr. Melissa Ryan
Cold Spring, MN 56320
*******@************.***
EDUCATION
Doctorate of Education (EdD) – Higher Education Administration
Dissertation topic: The Metaphors of Identity Among Adjunct Faculty
St. Cloud State University, St. Cloud, MN (2020)
Masters of Business Administration (MBA)
Minnesota School of Business, Richfield, MN (2012)
Masters of Arts (MA) - Clinical Psychology
Roosevelt University, Chicago, IL 1(998)
Bachelors of Arts (BA) - Psychology
Bachelors of Arts (BA) - Sociology
St. Cloud State University, St. Cloud, MN (1992)
HIGHER EDUCATION ONLINE CURRICULUM INSTRUCTIONAL DESIGN EXPERIENCE
Faculty – Undergraduate Psychology Program (Remote) 2011-Present
Online Instructor / Instructional Design / Curriculum Development
Capella University, Minneapolis, MN
Courses taught: PSYC1003 Developing a Psychological Perspective; PSY1000 Introduction to Psychology; PSYC3210 Lifespan Development
Teaching – 2020 Capella University Outstanding Faculty of the Year Award Recipient
Currently teach undergraduate courses in the area of psychology through Blackboard LMS 10-week schedule
Serve as a mentor and leader for faculty peers to support faculty development and training initiatives
Work with first course learners in the bachelor’s program focusing on critical thinking, scholarly research and APA format
Lead a team of 5 Graduate Assistants (FWS) to teach a high enrollment course of 200+ learners
Instructional Design / Content Strategy
Assigned to contribute to instructional design projects from planning to completion, focusing on academic improvement, retention initiatives, organizing content, updating curriculum
Prepare and organize curriculum and content based on target audience
Project and development experience from planning stages through publication and completion
Work as Subject Matter Expert (SME) on curriculum updates for Undergraduate Psychology Courses and course design
Assist Faculty Chair with course edits by noting curriculum changes in Atlas
Curriculum Development
Voting member on Curriculum Committee to review proposed changes to course curriculum or rigor
Course Development and Revision
Created an online training manual for faculty on the Yellowdig discussion platform
Organized training resources and content on Undergraduate Faculty Wiki / online repository
Human Resource Management
Utilize Workday for hiring and interviewing applicants for Federal Work Study
Supervise graduate assistants and assist with use of Replicon pay system
Highly involved in training, team motivation, moral, communication, and community building efforts
Adjunct Online Instructor 2004 - Present
Davenport University, Grand Rapids, MI
Courses taught: PSYC101 Introduction to Psychology
Currently teach undergraduate and PSEO students in 7 week Blackboard asynchronous environment
Active in faculty development opportunities including online environment, netiquette, communication
Integrated video announcements and feedback to course using Kaltura
Graduate Assistant 2018-2020
St. Cloud State University, St. Cloud, MN.
Center for Doctoral Studies
Created online orientation course in D2L to organize resources for welcome Master’s and Doctoral students enrolled in the Higher Education Administration program
Edited and revised existing faculty training materials (handbooks, forms, policies) and created D2L online course for reference
Assist faculty with evaluations, technical support and D2L assistance
Technology experience: ZOOM, Camtasia, Articulate, Kaltura MediaSpace
Graduate Assistant 2016-2018
St. Cloud State University, St. Cloud, MN.
Office of Strategy, Planning and Effectiveness. Assigned to accreditation and assessment initiatives study retention and institutional effectiveness
Assist students in the use of TK20 assessment system
Train faculty in TK20 system
Program, Institutional assessment outcome review, meta-assessment
PROFESSIONAL ADMINISTRATION EXPERIENCE
HomeStyle Catering / The Grub Truck 2006-2012
Owner / Operator
Manage staffing of catering events including scheduling and payroll
Collaborate with partners on inventory, food ordering, menu planning and food preparation
Provide input on advertising and marketing strategies
Post Social Media updates regarding events and menus
Capella University, Minneapolis, Minnesota 2003-2005
Manager – Academic Advising
Managed staff of 10 advisors serving online learners
Coached advisors to guide 3000+ learners in programs of psychology, human services and education
Responsible for creating effective communication and performance management reviews for team members
Practiced and implemented strong focus on retention and student success
Capella University, Minneapolis, Minnesota 2001-2003
Academic Advisor
Established relationships with learners by helping them to identify and develop success skills.
Coached learners to develop short and long term goals for degree completion.
Identified learners who were at-risk of academic probation or leaving the university and implemented the appropriate intervention strategies to ensure their continued progress and success.
Responded to learner requests for academic support including degree planning, time management issues and coping with the demands of online courses.
Minnesota School of Business Online, Richfield, Minnesota 1998-2001
Director of Distance Education
Created online curriculum and accreditation application process
Manage a staff of over 25 adjunct online instructors, which includes hiring, supervising, evaluating, and dismissing as needed.
Provide training for new and existing faculty on a quarterly basis.
Accreditation of Independent Colleges and Schools (ACICS) 1999- 2016
Accreditation Site Reviewer – Online
Visit Institutions served by ACICS to review their online curriculum, faculty files and student evaluations to verify compliance with accreditation standards.
Strong report writing skills
Effective team skills are necessary to work virtually and under a tight deadline
COURSES TAUGHT
Abnormal Psychology Cognitive Psychology Community Psychology
Critical Thinking and Problem Solving Cultural Psychology Interpersonal Relations
Introduction to Psychology Introduction to Sociology Lifespan Development
Psychology of Marriage and Family Psychology of Personality Psychology of Sexuality
Social Psychology Sociology of Deviant Behavior Strategies for Success
Memberships
Member of APA (American Psychological Association) since 2004
Subscription to APA Journals: Journal of Social Psychology; Emotion
Accreditation Experience
Certified review expert for ACICS (Accrediting Council for Independent Colleges and Schools) 2001 – 2016
PROFESSIONAL RESEARCH AND PRESENTATION EXPERIENCE
NASPA REGIONAL CONFERENCE – PROFESSIONALS WORKING IN STUDENT AFFAIRS– Milwaukee, WI – November 2018
Presented: Launch and Innovative and Collaborative Approach to New Student Orientation
NATIONAL CONFERENCE ON STUDENTS IN TRANSITION – Indianapolis, IN – October, 2018
Presented: Understanding Undergraduate Attrition Through Photos
INTERNATIONAL POSTER PRESENTATION – University of Macerata, Macerata, Italy – May, 2018
Presented: Exploring Academic Identity in Online and Residential Faculty
RESEARCH STUDY – Using the Zaltman Metaphor Elicitation Technique (ZMET) to understand the first-year student experience at St. Cloud State University (2017).
Worked as a researcher on the team to collect data from participants using the research technique during recorded interviews. Data currently being analyzed; future publication to follow. Manuscript being prepared for publication consideration.
REGIONAL IN-SERVICE - KEYNOTE SPEAKER: BROADVIEW UNIVERSITY ONLINE – May, 2017
Presented: Academic Dishonesty – How Technology has changed Cheating in Education (2016).
MBA Degree Mentor – May 2017
Served as mentor for student capstone research project in MBA program. Provided interview, editing and research guidance.
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