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Trainer, Operations Manager, Executive operations officer, HR

Location:
Fort Myers, FL
Salary:
70,000/yearly
Posted:
October 05, 2020

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Resume:

ASHLEY KIESINGER

adgomf@r.postjobfree.com 239-***-**** Fort Myers, FL 33912

Summary

Motivating leader with proven success managing cross-functional departments and diverse teams. Tactical team builder and strategic planner seeking to leverage background in business operations role with a leading-edge organization. Client- oriented strategic-thinker and operations professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit margins. Skills

· Executive leadership

· Technical Training

· Operations oversight

· Complex problem solving

· Research & Development

· Purchasing and strategic business planning

· Project analysis

· Project management

· Staff management

· Quality assurance

· Client & Vendor relationship management

· Production

· Employee coaching, team building and leadership

· Defining company vision

· Brand management

· Financial goals

· Driving business growth

· Organizational realignment

· Cost analysis and savings

Experience

Special Actions Technology Group Ft.

Myers, FL

Consultant

01/2018 - Current

• Business development and customer interface support.

• Strategized approaches to meet objectives and capitalize on emerging opportunities.

• Created effective marketing and other promotional initiatives.

• Back office support

AdverMarket Printing, DBA Hi-Def

Printing Cape Coral, FL

Chief Operating Officer

10/2015 - 09/2020

• Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.

• Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.

• Fostered proactive attitude and future-focused thinking among staff in a fast-paced environment.

• Oversight and/or complete handling of large corporate accounts and projects from initiation to completion.

• Cultivated and maintained industry and vendor relationships and customer partnerships to capitalize on opportunities and maximize business success.

• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Transformed departmental operations through process overhaul and attention to quality.

• Served as strategic advisor and functional expert on critical strategic and operational matters.

• Generated new business by reaching out to prospective clients through networking events, direct marketing strategies, and grass root marketing incentives.

• Provided organizational leadership to over 15 professionals.

• Drove revenue up by cultivating successful client relations.

• Interfaced with clients to discuss budget allocation to determine project scope.

• Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.

• Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.

• Created, organized and maintained employee personnel files to keep sensitive data secure.

• Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol. Hodges University Naples, FL

Financial & Student Loan Advisor

06/2014 - 10/2015

• Conducted meetings with students and parents to conduct a need analysis for federal student aid.

• Certified loan eligibility while also providing counseling and facilitated problem solving with students and parents.

• Performed federal verifications and packaging of student aid.

• Grant counseling and research.

Hertz Corporate Estero, FL

Business Analyst

11/2013 - 05/2014

• Supported the collection and analysis of data in order to provide better solutions, technology integration and systems/financial improvements relating to the heavy equipment division of Hertz Corporate.

• Completed multiple Six Sigma certification courses.

• Pinpointed inefficiencies in business processes and recommended improved policies.

• Boosted company efficiency and customer satisfaction by streamlining or eliminating inefficient processes.

• Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transitions.

Christopher & Banks Corp Estero, FL

Dual Store Assistant Manager/Trainer

03/2009 - 05/2011

• Organized and updated schedules to optimize coverage for expected customer or sale demands.

• Oversaw daily functions, including inventory management and display merchandising.

• Improved profitability by executing daily, weekly, and monthly floor plan changes.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Taught junior employees how to meet operational and sales goals with proactive strategies.

• Recognized for exceptional shift performance.

• Displayed merchandise for upcoming sales in visually appealing way.

• Interviewed and hired team members which demonstrated dedication and added value to team.

• Instructed staff on procedures for handling difficult transactions.

• Evaluated employee performance.

• Reviewed register count for proper amounts of currency.

• Prepared and submitted nightly bank deposits.

• Assisted in store opening by setting up office space, computers and cash registers.

• Used Point of Sale register system to complete transactions.

• Maintained membership loyalty rewards program to drive client retention.

• Grew revenue by improving sales and service strategies. Education and Training

Saint Leo University Saint Leo, FL

MBA in Business Administration And Management

06/2013

• Magna cum laude graduate

• Thesis: Coca-Cola

• Sigma Beta Delta Honor Society for Business Member

• Completed coursework in Global Business Management, Corporate Finance, Marketing, Decision Support System Strategic Management, Human Resource Management and Organizational Behavior.

• Ranked in Top 2% of class

Saint Leo University Saint Leo, FL

Bachelor of Arts

08/2006

• 3.82 GPA

• Cum laude graduate

• Dean's List Honoree

• Academic Presenter

Harvard University Cambridge, MA

Post Graduate Certification in Exercising Leadership: Foundational Principals Expected in 12/2020

Concepts covered include:

*How to Lead with, Beyond, and Without Authority

*Identify the Work to Be Done

*Building Trust

*Anchoring the Foundation

Honors & Volunteer Positions

HONORS:

Member, Sigma Beta Delta Honors Society for Business professionals VOLUNTEER POSITIONS:

October 2012-April 2013

ECHO (Educational Concerns for Hunger Organization) Public Relations and Conference Volunteer Assists in activities related to public relations as well as in the coordination of national conferences. ACTIVITIES:

ECHO Volunteer Alpha Sigma Tau (Risk Management/Activities Chair) Volunteered with Habitat for Humanity Volunteered with Metropolitan Ministries

Volunteered/Coordinated Activities with St. Joseph's Children's Hospital Worked closely with the Police Department coordinating workshops educating students on public and personal safety Professional Profile

• linkedin.com/in/ashley-kiesinger-8385541b7



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