Heather Case

https://www.heather-case.info/

adgolj@r.postjobfree.com

385-***-****

Summary: I am a well-rounded professional, with over 12 years of HR experience, dedicated to developing individuals and organizations to deliver superior business results by influencing employee engagement, implementing change, and capitalizing on leadership potential. Personal Strengths: Consistency, Harmony, Achiever, Relator, Competition

Work Experience

Ultradent Products Inc. (2015 – May 2020) Manufacture of dentistry products/equipment

Sr. HR Business Partner

Provide HR support to over 750 employees, supporting two VPs and leaders in Operations (includes six Manufacturing Business Units, Quality, Accounting, Engineering, Formulations, and Supply Chain) and Research and Development client groups.

• Align strategic initiatives across client groups

• Assist leaders through performance lifecycle

• Develop Leadership Development Program

• Enhance communication to influence change

• Employee Relations: investigate, collaborate, and resolve with a high level of ethical conduct and confidentiality

• Provide counsel on HR legal requirements

• Policy and procedure interpretation and guidance

• Conduct exit interviews, assess turnover trends

• Manage headcount forecasting and projections (Workday HRIS)

Key Projects – 2016: Reduction in Workforce, Quality Re-org., Handbook Revision; 2017: Headcount Forecasting Program, Ortho Retention Program, Business Unit Re-Org., Onboarding Improvement Plan, FLSA Exemption Classification, Entry-Point Analysis & Wage Alignment; 2018: Compensation Strategy & Structure; 2018/19: Leadership Development Strategy, 2020: Leadership Training, Job Profile HRIS Project, COVID19 Task Force & Headcount Planning

RB (Reckitt Benckiser, held three positions) (2007 – 2015) Manufacture of nutraceutical products

HR/SAP Change Manager (2015 – Dec 2015)

• Ensure business readiness for SAP (Systems, Applications & Products in Data Processing)

• Coach, mentor, and advisor to international development team and SLC SuperUser group

• Track progress of KPIs to realize project benefits and delivery on engagement

• Identify impacts of change, keep pulse on morale, and recommend timeline adjustments HR Training and Development Manager (2013 – 2015)

• Merged policies and practices, and performance review process resulting from acquisition (Schiff Nutrition 2012)

• Created leadership curriculum: Succession Planning, Talent Assessment, Individual Development Program, Leadership Mentor and Feedback Programs, and Disciplinary Practices

• Created and facilitated orientation and onboarding

• Employee Relations

• Training budget owner, saved $300,000 in reimbursed post-training funds through Utah Governor’s Office and SLCC partnership

HR Manager (2007 – 2013)

• Employee relations, 250 employees

• Implemented Associate Development Program –pay for performance, critical skill, and training requirements

• Developed Performance Evaluation Program

• Supervised onsite Temporary Staffing agency

• Refined candidate selection and interview process

• Created employee training: Team Building, Effective Communication, Problem Solving, and Peer Training Program

• Employee Opinion Survey action planning

• Managed Behavior-Based Safety Program

• Leadership coach focused on high performing work teams

Discover Financial (held four positions) (1996 – 2007) Corporate Trainer (3 yrs.), Unit Manager (3 yrs., 25-30 team members), Coach (1 yr.), Account Manager (4 yrs.)

Education

Master of Business Administration - Emphasis of HR, Graduated 2009 Bachelor of Business Management - Graduated 2007

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