Social Media Sales
Resume:
Zohaib
Ajmal
Place of birth: Pakistan
Nationality: Pakistani
Barcelona,08001
Tel.: 34-632******
Email address : **************@*****.***
PERSONAL INTRODUCTION
I am looking for opportunities to apply my knowledge, acquired at prestigious excellent institutions, into the real corporate world. My interest is in the field of marketing, my problem solving capabilities and perseverance would help me in achieving my objective of developing an international career. EDUCATION
September 2018-June 2019 Master in Entrepreneurship, Venture Capital and Private Equity, UIC Barcelona, Barcelona, Spain
September 2015- September 2016 Master in Marketing and Strategy, University of Warwick, Warwick Business School, Coventry, UK September 2012- 2015 Bachelor in Marketing and Management, University of Sussex, Brighton, UK
EXPERIENCE
November 2019- June 2020, Tendency Apartments, Customer Management Intern
• Register bookings in the company intranet and responding to requests and complaints, customer support, billing and providing information
• Booking Management in the extranet and Booking confirmations
• Management of prepaid sales channels and web content
• Revenue Management, analysis of competition and their rates
• Booking the invoices into the system and interacting with the customers by email and phone
• Responding the reviews of the clients of Airbnb and handling the social media August 2019 – October 2019, The Student Hotel, Barcelona Account Payable Intern
• Review and verify incoming invoices
• Book invoices to the correct administration, cost center and GL account
• Prepare and process electronic transfers and payments
• Prepare reports on an ad-hoc basis
• Handling supplier emails and telephone calls
• Support the finance team with ad-hoc requests
• Support in the month end process
March 2019-June -2019, Lorena Canals, Barcelona Marketplace & Flash sales Intern
• Collaborate in the preparation of a sales price study in the online channel (flash sales, website and marketplace at the international level)
• Updating of inventories and prices in marketplace
• Collaborate in campaign management and flash sales February 2017-June 2017, Soneri Bank, Pakistan Business Development Executive
• Interacted with the customers and developed a long-term relationship with the customers.
• Developed problem-solving and analytical skills by solving the client's problem. January 2013-September 2016, Blossom Towels Industries PVT Ltd, Pakistan, Assistant Manager
• Worked in the textile business and communicated with clients to identify their demands and responded in the most efficient way
• Carried out a comprehensive analysis of competitor’s strengths and weaknesses to initiate appropriate strategies. Developed and implemented a business plan which proved successful
• Negotiated with clients and provided detailed information on the products available to clients June 2012-July 2012,Shifa International Hospital, Pakistan, Associate Intern
• Worked in a team of 5 people to facilitate customer experience, improved the record keeping process, submitted patients’ information to the top management at the end of the day
• Communicated with patients on a regular basis to give them guidelines and encouragement July 2012-August 2012, Pakistan Red Cross Society, Health Department Associate Intern,
• Established communication plan to reinforce the new processes among the team
• Worked in a Health Department within a team of 4 seniors, produced a report on allocate and monitoring funds on different projects
• Developed an employee engagement plan to establish trustful relationships between the employees and the management team.
• Assisted the implementation of the employee engagement plan among the staff by interacting with them and receiving detailed feedback on my work.
LANGUAGE SKILLS
English: Mother Tongue
Urdu: Mother Tongue
Spanish: B1 level
IT/TECHNICALS SKILLS
Computer skills: Microsoft Office (Advanced)
OTHER INTERESTS
Volunteering Services
September 2016-November 2016, Oxfam, UK, Volunteer
• Worked at the till to serve customers, sorted out donations and dealt with gift aid scheme
• Analyzed customer details to identify their donations and kept the records in the database November 2015-February 2016, Oxfam Outreach, Warwick University, UK, Volunteer
• Organized various campaigns to raise awareness about pressing issues such as education, poverty, health, lack of women’s rights and climate change.
• Successfully executed these campaigns through social media including a ‘Women’s week Interest: Cricket (Member of Warwick and Sussex
University cricket club) (Warwickshire and Brighton cricket club)
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