Multi Unit Manager
Resume:
WORK EXPERIENCE
Food Services Director Aramark
Auntie Anne's and Caribou Coffee
November 2019 to June 2020
Currently a Food Service Director for Aramark. I oversee Pei Wei, Auntie Anne's and Caribou Coffee. Started out opening Caribou Coffee Pei Wei and Auntie Anne's. Got them up and running doing most of the hiring and training for those locations. Then opened Burger Fi, Wing Zone, and Chickie and Petes. Had 6 locations with a total volume of 12 million dollars and 180 people under me. Went over all P and L's with General Managers. Follow all Aramark operating procedures set up working with my General Managers on temp log compliance along with always having 2 people counting money and making sure we adhered to all Aramark standards along with maintaining the standards for the business partners we had as well. Got 6 perfect score Health Inspections between my 6 locations along with 8 perfect scores from Aramark Audits. We were the last place to close during Covid 19 and the managers ran the locations on our own when Covid 19 shut us down for delivery and carryout only. We stayed open another 8 weeks doing everything possible to generate sales. We were the only locations that stayed open through June until Aramark closed everything down. Multi Unit Director MCCS
MCCS Quantico oversaw the Officers Club, Staff Non Commissioned Officers Club, Enlisted Club July 2018 to November 2019
Multi Unit for MCCS Quantico oversaw the Officers Club, Staff Non Commissioned Officers Club, Enlisted Club, All ballrooms, Hawkins Club and The Crossroads of the Marine Corps Hotel doing 40 million in sales and 120 people under me. Was in charge of all events including executing the General Officers Symposium which is a very high profile event. The Commandant of the Marine Corps and all Generals in the Marine Corps, Under Secretary of the Navy and Secretary of Defense were at the Club for 5 days. Had to make sure this went flawless. Got a 100 percent score for this event. Won the Commandant of the Marine Corps and Under Secretary of the Navy Event of the Year Award 2019. Ran several large events that brought in large revenue and worked hard to get the hotel to 90 percent capacity on a weekly basis. Also first Hotel in the Marine Corps to sell dinner and do Wine Events. The Clubs, Ballrooms Hotel and Hawkins Bar when I started was negative 264,000 in profit. Finished the year 2018 starting in July and got it down to negative $84,163. Executed the new burrito food everywhere program started out getting places on board such as the Marine Marts and Micro Marts on base to buy from us there fresh burritos instead of using other vendors. This was bringing in an extra $14000 a week. Had 3 perfect scores for Health Inspections from the Naval Health Inspection. Executed the Headquarters Battalion family day event feeding 500 Marines and there family. This event brought in $22000 in revenue. Was taking the money to Mission BBQ but instead we did the event and executed this perfect. When Sodexo NICHOLAS
CAPEHART
Fredericksburg, VA 22407
adgohk@r.postjobfree.com
To align myself with a progressive, growing, and innovative company where I can make a valuable contribution and learn new skills and be great at my career. Would like this to be the career from where I retire.
#readytowork
Authorized to work in the US for any employer
came in to take over because the whole Marine Corps contracted through them in October 2019 for the first time in 22 years the Clubs and Bars were in the black at Quantico with 4,655,000 in profit. Sodexo came in as a private company and brought there own people. Unfortunately me being under a government contract I could not transfer over so had to move on to Aramark.
General Manager
Panera Bread
June 2012 to July 2018
General Manager of a 4.6million dollar café. It is in the top 20 percent in the company for sales. We are up 6 percent over last year and up 4 percent the year before. I have pushed us to having some of the highest scores in the company for customer service. Company goal is 65 percent and I am finished at 69 percent. I also was number one for profitability in my region being up 103 percent over last year for the month of October and up 72 percent in December. Finished the year up 29 percent. Profitability for the year I was number 2 out of 84 in our region for the year. I was the first café to roll out delivery in all of northern Virginia along with the number 1 fastest drive thru and number 1 sales for drive thru in the company. I scored 3 perfect scores for Ecosure for the year which is extremely difficult to do and only one of four café's in the company of 2200 cafes to do that. I was awarded the Gold Standard Cafe of the year for the company. This is a huge honor due to the fact of how difficult it is to get that. Held a meeting with the entire school board of Spotysylvania County Schools which there are 28 schools in the county. I brought breakfast for 80 people in attendance and was the guest speaker for the school board meeting. This in turn brought in more sales through fundraisers. Have dropped food cost down by 2 percent this year and am number one in labor in my district. Leader of our café and have over 80 associates who work for me along with 6 other managers. I have promoted 4 associates into managers in the last 5 years. I have also helped 2 managers to become General Managers this year.
General Manager
UNOs Chicago Grill & Bar
June 2006 to June 2012
I was number one in the Company of over 400 stores worldwide for customer service satisfaction. Constant focus on front of house and back of house training to drive what I have accomplished even further up. Reduced wasteful spending in back of house by monitoring back of house staff in recipe adherence along with proper portioning. I handle all guest relations and manage about 60 employees. Driving in new customer base by performing new fundraisers with Uno's (Doughraisers) along with networking with schools to do their spirit nights and working with local businesses to do personal touch marketing. Raised in a depressed economy an additional $15000 dollars a month which has helped the bottom line. The store is a $2.5 million dollars a year operation and it is continuing to grow and thrive. Worked in the Chester Uno's as General Manager along with running the bar and bringing bar cost down by 3%. Increased bar liquor split to 23%. Company average is 19%. Promote the bar by use of banners, flyers, and daily drink specials to bring people in. Sergeant
United States Marine Corps - Newport News, VA
December 1997 to December 2005
Sergeant in The United States Marine Corps worked with over 35 Navy Sailors and Marines. Head of all medical supplies distribution for 4th Supply Battalion. Handled over $2,000,000 dollars in medical supplies a month. Head person in charge of all medical supplies for two combat arms exercises in 29 Palms California. During those exercises administered medical equipment and supplies and had over $1,000,000 worth of medical supplies in my possession. Worked with two different Brigadier Generals during these exercises and had to make sure there was enough supplies for 8,000 Marines and Sailors.
Responsible for making sure while in The United States Marine Corps Reserves that there was always enough medical supplies and equipment for all The United States Marine Corps Reserves, east of the Mississippi River which encompasses almost 45,000 Marine Reservist.
EDUCATION
Associate in Business Management
Virginia Commonwealth University - Richmond, VA
September 1997 to May 2001
SKILLS
Catering
Culinary Experience
Food Service Management
Guest Relations Experience
Kitchen Management Experience
Kronos
Management
Profit & Loss
Restaurant Management
Event Planning
Pricing
Banquet Experience
Menu Planning
Supervising Experience
Food Production
Forecasting
MILITARY SERVICE
Branch: United States Marine Corps
Rank: Sergeant
AWARDS
Event of the Year 2019
September 2019
CERTIFICATIONS AND LICENSES
ServSafe Manager
September 2018 to September 2021
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ASSESSMENTS
Supervisory Skills: Motivating & Assessing Employees — Expert May 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: https://share.indeedassessments.com/attempts/ece3f8b6b94d6958b4baae75ee8f0c0aeed53dc074545cb7 Management & Leadership Skills: Impact & Influence — Highly Proficient June 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: https://share.indeedassessments.com/attempts/4237e35935254d555964beb251b145a3eed53dc074545cb7 Food Safety — Expert
June 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/attempts/6113facdd886c2fdad2138ae92196ce9eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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