Neha Sharma

Email:adgogq@r.postjobfree.com

Mobile: 201-***-****

Scrum Master (Agile)

Certified Professional Scrum Master

Professional Summary

Seven(7+)years of combined experienced in IT as Scrum Master, Business System Analyst, Project Co-coordinator, QA Test Lead in Automotive, Pharmaceutics & Healthcare Domain.

Five (5) years of Experience in Agile Methodology using JIRA Project Management tool, Scrum Board.

Two (2+) years of Experience as QA Test lead (Onsite) in User Interface Functional and Non Functional QA Testing.

Organized and facilitated overall Release Sprint Planning- Including Daily Stand-Ups, Backlog Refinement, Sprint Review/Demos, and Retrospectives using JIRA Project Management Agile Methodology.

Working closely with technical and non technical peers and senior management to promote successful delivery of products and services.

Working Client Facing, making sure client and Technical team are synchronized with the requirements.

Ability to focus on deadlines and deliverables – ensures the ability to find the bad defects and bugs quickly.

Coordinating and collaborating with developers, Product owners, Scrum Master, Project Manager & Business User to ensure expectations are met.

Involved in Regression, Functional, Integration, and Smoke, End to End testing in QA, Dev and UAT as part of Sprint cycle.

Responsible for creating test case templates to facilitate mapping of manual test cases to automation test scripts

Work closely with project managers and developers and handle multiple priorities simultaneously.

I have been working as Business System Analyst & QA Tester-Onsite in automotive industry generously working on Regression testing, UI Testing using AGILE Methodology,

Extensively worked on JIRA Project Management Tool, PowerPoint, MS Excel and MS Visio.

Experienced in Adobe XD UI/UX designing.

Professional Scrum Master (PSM1) Certified with mastery of Scrum from Srum.Org.

IIBA Certified as ECBA with extensive knowledge of Business Analysis Body of Knowledge.

Scrum Fundamentals Certified with scrum principles, aspects and processes.

Participated and aware of all sorts of agile ceremonies (user stories, sprint planning, scrum meetings, sprint retrospective).

Serving as a liaison between stakeholders and users.

Conducted requirement gathering sessions.

Reviewed, prioritized and updated requirements with every Release in Sprint time box.

Documented requirements, conversations, meetings, decisions and sign-offs.

Building business relationships with current and potential clients.

Creating informative presentations; Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.

Remove impediments and protect team members from distractions to maximize productivity.

Strong communication skills in engaging business stakeholders, SME and end users in gathering the intricate working of business process through different Requirement Elicitation Techniques

Technical Skills & Strength

Expertise in Regression UI Functional & Non-Functional Testing.

Strong Business Analysis Knowledge in Requirement Analysis and Planning Methodologies like Agile and Waterfall.

JIRA Project Management, SCRUM & Confluence.

SDLC Agile Methodologies

MS Visio, Data Studios.

Adobe XD UI Designing

Advanced Excel Vlook up, Formula’s, Pivot table, Advanced PowerPoint expertise.

Excellent Communicator with proven skill in building good working relations.

Good Team player and good in problem solving skills.

Self-motivated and Enthusiastic in developing relationships with clients and colleagues.

Basic understanding of accounting and financial management principles.

Work Experience (Since April 2019)

Company: Advanced Technologies Consulting Services, Atlanta, GA

Job Title: Project Manager

Projects: NetStar, Cybersecurity Goals & PRE-CAPA 2019

Client Mercedes Benz USA (Since April 2019 to Present)

Project Name: NetStar Portal, Sales & Service (Agile Methodology)

Role: Scrum Master

Supports in scheduling meetings, documentation, updating project documents, communication.

Documenting MoM (minutes of meeting) & action items for team and following up and documenting the progress of each task to keep tracker updated.

Project reporting using MS Excel, PowerPoint, Visio, MS Project and SharePoint.

Supports PMO activities with documentation and organizing the project activities.

Strong hands on knowledge in UI (User Interference) Functional & Non Functional Testing.

Responsible for defining Test cases, Pre-Condition, Test Description, Steps for Execution, actual Result & Expected Result.

Coordinating with NetStar Portal, Sales & service team Onsite & Offshore and provides updates to product owner.

Working with development team to create test plans for enhancements and fixes on applications.

Onsite & Offshore team coordinator & project management, which includes tracking JIRA stories, creating testing approach, defining testing summary etc.

Taking client’s inputs, analyzing them and communicating to QA & Development team to get work done in expected manner.

Responsible for Integration, System and Regression testing of application by identifying test data & analyzing the results by comparing in different environments.

Work closely with QA team to define Happy Path (Positive Testing) and unhappy path (Negative Testing) test scenarios.

Review & update test cases & testing summary with team and Product owner after every Release.

Reviewing Test summary/ Testing Approach with product Owner after end of each sprint.

Implemented Regression and Smoke tests execution as separate step of deployment process.

Responsible for managing Testing documentation and storing updated documents in Repository as SharePoint.

Prepare status reports and presentations using MS Project, Visio, Excel, Word.

Coordinating & collaborating with entire cross-functional onsite & offshore team by updating daily status reports on JIRA.

Conducting the Daily Stand up status meetings, Sprint planning & Retrospective meetings and provided updates to Product Owner and other stakeholders.

Conducting application requirement enhancement demo meetings with Product owner & Business user.

Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other SCRUM-related meetings

Working on JIRA Project Management tool, writing user stories Acceptance Criteria & Estimating story points.

Track and communicate team velocity and sprint/release progress.

Collaborating with offshore team and giving status details to Product Owner.

Conducting Requirement gathering & delivering it to Development team.

Built excellent relationships with both IT & Product Owner.

Updating JIRA stories within a sprint time boxed and advised to Product Owner in backlog Grooming meetings to define the Priorities and estimates for stories in current sprint.

Managing offshore cross-functional team by assigning JIRA stories with estimates and prioritizations.

Capable to write user stories & acceptance criteria along with Story points and EPIC details.

Backlog Refinement and pulling Business requirements in current sprint with prioritization's.

Facilitating all the ceremonies of Agile to run the project smooth.

Project Name: Parts Data Warehouse, Cybersecurity Goals & PRE-CAPA 2019

(Since April 2019 to Present)

Role: PMO/ Project Coordinator

Worked as Business System Analyst/Coordinator in tracking the latest status of project.

Tracking the task, open action items and following up with concerned tem members.

Preparing project task report and tracker and circulating with team and Department Manger to keep updated with the progress of project.

Organizing & Driving the Status Review & Update Report meeting with onsite & offshore team & working on gap analysis.

Organized & Facilitated Status update meetings with USA & Germany team and updated the Cybersecurity goals & PRE-CAPA 2019 Tracker.

Documenting everything on Confluence and SharePoint for audit purpose.

Project Reporting & support using SharePoint and Project execution.

Company- eConvergence Inc. Hyderabad India (April 2015- March 2016)

eConvergence Inc. is a global provider of software solutions and consulting services dedicated to serving companies in different domains such as Automotive, Finance, Banking, Insurance, Construction/Architecture/Engineering/Repair/Maintenance, and Biotech & Pharmaceutical. It intends to simplify and manage the Pharmacovigilance Safety and Regulatory Compliance processes and offers a viable and cost effective alternative to systems aimed solely at large Pharmaceutical companies offering the opportunity for all pharmaceutical and medical device companies to implement a robust and cost effective solution.

Job Responsibilities Role- Business Analyst

Working as a Business Analyst with knowledge of SDLC, requirement documentation, requirement elicitation, Quality Assurance and Project Coordination.

Preparing Business & Functional requirement documents.

Managing Product Backlog and Sprint Backlog.

Interacted and coordinated between end-users, SME, development and QA team and suggested key enhancements and changes to the business flows.

Performing Feasibility analysis, Risk Analysis and Gap Analysis.

Experienced in full system development life cycle, from requirements gathering and business case development to maintenance and project management using agile methodology.

Experience in using business modeling tools such as MS Visio to generate data flow diagrams, process maps, flowcharts and UML diagrams.

Strong expertise in Client Relationship Management, worked as a liaison between businesses, technical and non-technical departments within organization.

Had weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.

Used Quality Center to track and report system defects and bug fixes.

Company- International Drug Discovery and Clinical Research (IDDCR), Hyderabad

(August 2013 to November 2014)

IDDCR was founded in April 2007 when LAXAI established its presence in India as LAXAI AVANTI Life Sciences to focus on Drug Discovery Solutions. IDDCR is a Leading Functional Service Provider (FSP) of quality services and resources provider in Clinical Data Management, Regulatory, Medical Writing, Clinical Operations, Drug Safety, Biostatistics and SAS Programming globally. IDDCR offers training program for corporate at their own facility or at client site. IDDCR has unique education services model that bridges the knowledge and experience gap between academia and the Biopharma industry in the Drug R&D space.

Job Responsibilities Role- Business Development Executive

Creating prospective enquires using online & offline telecommunication skills.

Gathering relevant information about perspective business opportunities, developing product knowledge, techniques, and skills requirement as per their company's needs, and prioritizing the company sales activities accordingly

Assisted in creating Project Plan, Road Map. Designed Requirements Planning and Management document.

Gathered Requirements from different sources like Stakeholders, Documentation, Corporate Goals, Existing Systems, and Subject Matter Experts by conducting Workshops, Interviews, Use Cases, Prototypes, Reading Documents, Market Analysis, Observations

Understanding the products and services offered by the company, learning the intricacies involved in designing and development of services / products, and using these information accordingly to provide to best possible products / services to the customers as per their needs and requirements

Presentation of software is used in Clinical Research to enhance knowledge of prospective market.

Excellent Market Research with Marketing Strategies.

Raising Business of organization by meeting targets.

Participating in drives for business development across south market.

Track all business development activities, analyze quarterly progress and suggest new strategies based on findings.

Maintain an accurate and current database.

Identify and develop sources of potential candidates.

Company – Indian Overseas Healthcare, Phillaur, India (June 2012 – July 2013)

Job Responsibilities Role- Business Development Executive

Handling Operations in Administration and Monitoring Cell.

Handled wealth management by profit maximization techniques.

Build relationships with ABM, RBM, and DGM associated with marketing domain.

Worked on company product campaign and managing database.

Raised Product performance and sales in different areas.

Attending conferences, meetings, and industry events

Preparing PowerPoint presentations and sales displays

Measure campaign results and keep relevant stakeholders informed of performance.

Contacting clients to inform them about new developments in the company’s products

EDUCATION / CERTIFICATIONS:

Master of Business Administration (Finance & Marketing).

Bachelor of Technology (Biotechnology).

Certifications

Professional Scrum Master (PSM1).

IIBA Certified as ECBA in Business Analysis. (Certification No. – ECBA48838)

Scrum Fundamentals Certified.

Signature: Neha Sharma

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