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Manager Customer

Location:
Charlotte, NC
Salary:
70
Posted:
October 05, 2020

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Resume:

Antoine J. Bolden

Charlotte, North Carolina

Telephone: 704-***-**** Email: adgofo@r.postjobfree.com

Logistics Professional:

Qualified & experienced professional with exemplary track record of success in diverse & varied industries

Qualifications Summary:

Provides leadership to the logistics organization in a large project or geographical area.

Oversees efficient movement of goods in compliance with company policies, procedures and local laws,

oincluding in-country transportation as well as exportation and importation of goods.

Communicates and coordinates with all parties involved in relation to materials movements.

Provides necessary tools and support to the Logistics Coordinators.

Reviews Transportation Management Systems plan regarding freight consolidation, mode selection, carrier selection and continuous move techniques and alerts the planner of necessary adjustments.

Ensure that robust and effective logistics-related safety, security, and regulatory employee training programs are maintained.

Core Competencies:

Attention to Detail

Creative Thinker

Supply Principles

Organizational Skills

Communication Skills

Data Entry

Leadership Skills

Information Systems

Interpersonal Skills

Critical Problem Solver

Analytical Skills

Administrative Skills

Work Experience:

10/18 – Present YRC FREIGHT Charlotte, NC

Dock Supervisor

Communicates company safety program enforces safety rules and compliance with all government regulations. Maintain a safe work environment at all times.

Interact daily with internal and external customers to deliver exceptional customer service to meet and exceed customer expectations and provide on-time and quality delivery of freight.

Collaborate with interdepartmental teams and other functions to achieve work objectives and ensure seamless movement of freight.

Supervise and direct all activities of dockworkers and other support staff engaged in the loading and unloading of freight.

Prepare and plan daily utilization of resources to ensure a consistent and efficient operation.

Conduct effective employee pre-shift meetings.

Supervise and observe the loading of trucks to determine conformance to loading patterns to prevent damage to freight during transit and that the safe operation of the truck will not be jeopardized.

8/17-10/18 Vertex Aerospace Greensboro, NC

Material Coordinator II

Coordinate and expedite flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules or department supervisors' priorities

Review production schedules and confer with department supervisors to determine material required or overdue and to locate material

Requisition material and establish delivery sequences to departments according to job order priorities and anticipated availability of material

Arrange for in-plant transfer of materials to meet production schedules, and with department supervisors for repair and assembly of material and its transportation to various departments, and examine material delivered to production departments to verify if type specified

Use SAP & EWM to process parts for shipping & receiving that are serviceable, repairable, & rotable work with PMO & procurement to find a vendor that is cost effective .

Compile report of quantity and type of material on hand, move or transport material from one department to another, using hand or industrial truck

Compile perpetual production records in order to locate material in process of production, using manual or computerized system, and maintain employee records and any other duties as assigned

XPO LOGISTICS- LOGISTICS COORDINATOR Charlotte, North Carolina

July 2016- August 2017

Enter loads from customer tenders into the company's IT system

Schedule and/or reschedule delivery appointments for all loads

Maintain customer profile information within the company's database

Accept or decline loads based on direction from account managers

Validate all load data prior to marking load as delivered (for accounting purposes)

Dispatch drivers to shippers in accordance with established procedures

Communicate with drivers and shipping personnel to ensure trucks are properly loaded

Provide detailed directions and instructions to properly route drivers

Update account managers on problem loads, and the actions that will or have been taken

Monitor daily pick-ups and deliveries

Verify that loads have arrived on time and in good condition

Verify that loads scheduled for pick-up the prior day have been picked up

Reschedule pick-up and/or delivery appointments as assigned

Update receivers and customers on the status of loads

Take check calls from drivers, to ensure that loads will arrive on time

Investigate product overage, shortage and damage, and complete the appropriate documentation

Other duties as required and assigned

Heritage Environmental Services- TSD Material Handler Charlotte, North Carolina

May 2016- August 2016

Load, unload &process solid/ liquid waste safely and in accordance with Company, federal, and

state regulations/rules.

Operate a fork truck with attachments and Bob Cat with all attachments.

Perform basic spill cleanup & housekeeping duties as directed

Utilize barcode system equipment to document inventory activities.

Utilize knowledge of applicable EPA, DOT and OSHA regulations

VECTRUS- Supply Technician Class III Camp Arifjan, Kuwait

June 2015 – November 2015

Performed inventory duties which include inventorying Class III supplies and equipment.

Prepared and analyzed reports as required.

Responsible for efficient use and monitoring AWRDS and reporting systems.

Ensured reports are submitted accurately and on time in AWARDS

Maintained an accurate inventory daily, weekly, and monthly in AWARDS .

Responsible for the storage area and the operations of the Class III (P).

Always ensured Safeguarding all army Property and Equipment.

Worked with and in conjunction with other Supply Departments to accomplish all required tasking or inventories as required to operate and manage minor standalone PC based software/system(AWARDS).

Performed other administrative tasks as determined by the Class III Lead, Supervisor or at the direction of the Supply Assistant Manager and or Supply Manager.

Received, stored, labeled and turn in hazardous materials track with AWARDS.

Operated a forklift or pallet jack to move, stack, un-stack, & load/ unload material in the work area.

Performed other duties and assignments as required or directed

IAP WORLD WIDE SERVICES - FUEL TECH Bagram, Afghanistan

January 2015 – May 2015

Perform specified arrival and departure refueling services and tasks in accordance with applicable technical orders, publications, checklists and forms.

Ensured work and restroom facilities present a neat and clean appearance.

Ensured an effective tool control program is established and maintained.

Ensured Aircraft parking and work area(s) are free of Foreign Objects (Damage) (FOD).

Ensured all required technical orders, publications, checklists and forms are maintained as applicable

Completed all aircraft, vehicle, maintenance, training and other forms/documents required as part of an effective Aircraft Fuels Services program.

Performed Aircraft Fueling Support Services on a 24/7/365 basis, as required. These services are critical to the flying mission.

Safely operate standard and specialized vehicles and equipment to perform standard Aircraft Fueling Services on a wide variety of US, Coalition and Civilian fleet aircraft.

Followed a comprehensive Safety program.

Followed a comprehensive and properly documented Aircraft Fuel Services training program. Complied with contractor’s work requirements, to include scheduling, work performance, worker supervision & quality control.

Met with the government’s quality assurance person and other government personnel, as directed.

Properly used and safeguard all government property provided for contractor use (e.g., to include government facilities, equipment and tools.)

Customers Service Representative; Sykes Corporation Fayetteville, NC

August 2014- December 2014

Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas

May be required to work in one or multiple queues/skill sets over various customer contact channels

Responsible for improving customer retention through programs and service provided to the customer

Utilizes mechanized systems to initiate and complete service orders and handle customer requests

Continually maintain working knowledge of all company products, services and promotions

Make recommendations according to customer's needs on features, accessories, upgrades and rate plans Utilize operational systems to process purchases of AT&T products and services; i.e.

Collections, payments for Wireless bills and accessories

Fuel Distribution; Fluor Corporation Greenville, SC/ Afghanistan

February 2011- November 2013

Ability to speak effectively with groups of customers or employees of organization.

Ability to perform basic numerical, statistical, and/or financial analysis.

Applies common sense understanding to carry out detailed but uninvolved written or oral instructions.

Strong interpersonal and customer service skills.

Strong oral and written communication skills.

Good oral and written communication and telephone skills.

Able to work independently as well as within a team and be adaptable to a rapidly changing technical environment.

Experience of working with multiple projects/tasks and the ability to priorities on the fly

.

oWALMART; WAREHOUSEMAN SAVANNAH, GA

October 2009-NOVEMBER 2010

Responsible for executing the efficient flow of materials and equipment from requisition through consumption.

Plans, directs, controls, coordinates and evaluates logistics support functions.

Coordinates information received and materials issued and received from various activities and sites concerning logistics operations.

Coordinates day-to-day logistics operations within the theatre of operations as assigned.

Orders, receives, store, issues, turns-in, and distributes all incoming shipments from vendors.

Maintains appropriate records and inventory.

Strong analytical and organizational skills to oversee operations of the logistics organization.

PETROLEUM SUPPLY SPECIALIST; US ARMY. INTERNATIONAL

SEPTEMBER 2007 – OCTOBER 2009

Works independently with good decision-making skills.

Interacts professionally with all levels of employees and customers.

Ability to analyze and resolve problems and effectively deliver information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to perform numerical, statistical, and/or financial analysis.

Excellent interpersonal relations.

Effectively receives, interprets, and disseminates information verbally and in writing in a manner that is clear and precise and able to be acted upon.

Ability to work under pressure; Independent; Ability to work with and respect different cultures

EDUCATION, CERTIFICATIONS & SPECIALIZED TRAINING

Meadowcreek High School – Diploma

Quartermaster School – Logistics

Hotel 7 Course – Truck Driving

Petroleum Vehicle Operator (H7)

Hazardous Waste Operations & Emergency Response

Microsoft Office Suite: Word, Publisher, Excel, Power Point, Outlook, Adobe

Internet, SharePoint, SAP, EWM, Oracle, JD Edwards Freight Optimizer, AWARDS and company specific systems



Contact this candidate