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Organizational Effectiveness Consultant

Location:
Framingham, MA
Posted:
October 05, 2020

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Resume:

Christopher P. Buonincontri

516-***-**** adgod5@r.postjobfree.com linkedin.com/in/chris-buonincontri-2ba29b11

Summary

Organizational consultant with expertise in people data analytics, talent and leadership development, change management, needs assessment, and performance management. Significant experience presenting strategic recommendations to senior executives, creating and managing complex project plans, leading global workgroups, and supporting multiple teams and disparate work streams simultaneously.

Skills and Abilities

Executive coaching experience within both private practice and corporate environments.

Organizational research experience including program evaluations, statistical analysis, and qualitative analysis.

Experience creating, executing and managing complex project plans impacting global stakeholder teams.

Comfortable with various learning management systems (LMS) and human resources information systems (HRIS) including Workday, Oracle Business Intelligence, and MyLearning.

Familiar with various personality assessments including MBTI, StrengthsFinder, and EQi.

Experience using various change management models including Kotter’s 8-Steps and Prosci’s ADKAR model.

Professional Experience

BLUE CROSS BLUE SHIELD MASSACHUSETTS, Boston, MA 2018 – Present

Organizational Consultant II

Performed an in-depth analysis of turnover, identifying problematic segments, trends, and potential solutions.

Partnered with business groups and executives on organizational improvement projects including structural redesign, process improvement, and change management initiatives, ultimately increasing efficiency.

Led redesign of the performance management process, fostering communication and accountability.

Developed career progression tracks for the information technology (IT) department using Skills Framework for the Information Age (SFIA) skills library, providing role clarity.

Spearheaded an assessment of, and improvements to, temporary employee management processes, mitigating legal risk and improving efficiency and managerial effectiveness.

CELTRA, INC., Boston, MA 2018

Digital creative platform

Business Partner, Talent Management (consulting engagement)

Built compensation structure to ensure internal consistency and external competitiveness.

Facilitated adoption of Objectives by Key Results (OKR) system to align company strategy and measure performance effectively.

Created leadership development program curriculum to develop and retain senior managers.

BANK OF AMERICA, Boston, MA and New York, NY 2016 – 2018

Leadership Development Consultant

Managed talent planning process: collected, analyzed, and presented results to guide leadership strategy.

Facilitated director and managing director promotion committee processes and deliberations.

Deployed and managed performance management projects (360s, mid-year, year-end).

Supported organizational health and design, simplifying structure and processes.

TAYLOR & FRANCIS LLC, New York, NY 2014 – 2016

Publishing

Learning and Development Associate

Constructed and deployed engagement survey for ~2K employees globally; analyzed and presented findings.

Managed and evaluated training initiatives for all US offices, recommending changes as needed.

Created editorial and marketing training curricula in partnership with subject matter experts (SME).

Led global HR team to conduct needs assessment interviews and focus groups to identify development areas.

BELLEVUE HOSPITAL, HEALTH AND HOSPITALS CORPORATION, New York, NY 2013 – 2014

Organizational Development Specialist (Temp)

Trained employees transferring to new facility, evaluating and documenting learning.

Developed updated managerial training program with refreshed competencies and methodology.

RETENSA, New York, NY 2013

Consulting

Organizational Development Associate (Part-Time)

Collected and analyzed client employee data to determine causes of turnover.

Edited research paper, outlining cultural and industry differences in turnover causes and rates.

SANDRA HARTOG & ASSOCIATES / FENESTRA, Brooklyn, NY 2013

Consulting

Leadership Development Coach (Part-Time)

Assessed managers by roleplaying workplace situations to identify leadership strengths and deficiencies.

Provided competency-based feedback from simulations, to help form coaching action plans.

NICHE MEDIA LLC, New York, NY 2013

Research Editor, Staff Writer

Fleshed out and fact checked articles based on thorough research into a wide array of subjects.

Contributed articles to lifestyle magazines across various topics.

Education

Master of Arts, Industrial and Organizational Psychology (GPA 3.85), New York University, New York, NY (2014)

Courses: Performance Assessment and Rewards, Master’s Statistics, Applied Research Methods, Training, Personnel Selection, Organizational Development, Executive Coaching, and Developing Managerial Skills.

Score of 1400 on GRE; 750 on Psychology Subject GRE; 1410 on SAT.

Bachelor of Arts, Psychology, English; Italian minor (GPA 3.65), Connecticut College, New London, CT (2008)

Honors: Awarded Distinction from psychology department; recipient of Benjamin Marshall Prize for writing.

Consulting Toolkit course graduate, Harvard Business School, Cambridge, MA (2019)

Workday Rising, Orlando, FL (2019)

Volunteer Experience

Volunteer, Samaritans

Fielded calls to increase suicide prevention efforts.

Previous Volunteer, Posse and iMentor

Worked with mentees in preparation for college and careers.

Volunteer, Boston Cares / New York Cares

Various projects and organizations.

Invited Guest Speaker, NYU alumni panel on career paths

Volunteer, Saint Vincent DePaul Society

Volunteer, 2018 Special Olympics at Harvard

Additional Project Experience

Executive Coaching, New York, NY

Coached leaders in various industries (e.g healthcare, law) identifying and working through managerial issues.

Conducted an assessment, provided feedback, and used data to create an action plan to guide sessions

Program Evaluation, Aramark, New York, NY

Constructed and deployed survey for dietetic interns assessing research project experience and skills.

Analyzed pre- and post-data using correlations and dependent t-tests, to identify program effectiveness and relationships between reported experience, ability, previous education, and success in program.

Survey Data Analysis, Accreditation Council for Education in Nutrition and Dietetics, Chicago, IL

Conducted content analysis, coding, and identifying themes on ~5000 open-ended responses.

Reported key themes among stakeholder groups to inform implementation of new professional requirements.

Research Study, Aramark, New York, NY

Revised survey to improve respondent data quality, evaluating factors affecting implementation of new practice.

Conducted analysis of variance (ANOVA) and regression analyses on response data, identifying significant predictors of key variables.

Performance Appraisal Consultation, O2Gen, Dubai, United Arab Emirates

Worked with a team to create a performance appraisal system, which included management by objectives and behaviorally anchored rating scales, for a growing tech startup.

Constructed manuals describing best practice use (for both development and compensation purposes).

Composed competency model and band structure as framework for performance appraisal system.



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