Quality Engineer Manager

Summary

Certified Lean Six Sigma Black belt professionally trained with strong manufacturing and health care background. Dynamic change agent with a proven history at building rapport and influencing others in a positive manner while challenging conventional thinking.

Led 50+ Kaizen Events Green Belt Mentor/Team Building

DMAIC/Toyota 8 Steps Risk Assessment and Management

SharePoint/Power BI/Microsoft Office SIPOC, FMEA, DOE, A3, Kanban

Data Analysis/Problem Solving Cross Functional Team leadership

Professional Experience

Numotion, Norcross GA Sept 2019-Present

Process Excellence Manager: Durable Medical Equipment

Create, prioritize, manage and document assigned projects to track and document project: milestones, risks, timeline, budgets, and success markers for complete project life-cycle

Generate monthly project performance reports for C-Suite to improve 2020 process cycle times by 75%, currently at 48%

Manage a portfolio of moderate to complex projects, including new technology, process deployments and continuous improvement initiatives with at least a 15% performance improvement

Identify and develop operational processes to support business value stream enhancements, Reduced Funding processing time 15 days, decreased Georgia Medicare approval cycle time by 10 days

Facilitate project meetings with Sales, Service and Repair teams to ensure timely decision making and effective communication between the two teams: Improve 2020 customer satisfaction survey results

Define processes and tools best suited for each project, move between project management methodologies depending on project goals (project plans, schedules, road maps, and WBS)

QUEST DIAGNOSTICS: Tucker, GA May 2017-March 2019

Sr. Continuous Improvement Manager Clinical Laboratory

Executed project plan and led implementation team for 4M Siemens analyzer automation line

Worked with multiple hospital sites to improve daily process flows, implement visual mgmt., and root cause analysis (Carilion: Roanoke Memorial Hospital, VA, Infirmary Health Mobile AL, Wellmont, Bristol TN)

Reduced Inventory stock outs and safety stock levels by 15% improving flow and reducing waste

Overhauled electronic invoicing processing: reducing billing errors by 25% and Overtime by 15%

Streamlined Purchased Service Agreement process flow between vendor and Rapid Result labs: reduced billing errors, standardized process across multiple sites, scrubbed database, increased revenue by 80K per quarter

Reduced Chemistry turnaround time from 48 hours to 24 and labor cost by 70K, through improving electronic and manual flow reducing

Enhanced Customer Supplies ordering process flow: turnaround time from 72 hours to 24 hours, reduced ordering errors by 30%

Increase Phlebotomy attendance by 15% through workload balancing and work schedules adjustments, and reducing customer complaints from 42 to 10 per month

Executed communication plans to the rollout continuous improvement training and best practices regionally. Conducted Bronze level training for 75+ employees

Facilitated Bronze, 5S, Lean and Quest Operating Management training to hospital labs people leaders

CERTIANTEED/SANIT GOBAIN: Athens, GA April 2015 – May 2017

WCM Manager: Insulation Mfg.

Collected and analyzed data to evaluate current work processes in order to determine the flow of work, cycle times, resource requirements, duration and cost for process improvement project validation

Improved FIFO through inventory identification and organizations of fast-moving items and setting up overflow area

Managed Maintenance Total Productivity projects from start to closure (timeline, budget, resources, constraints, performance metrics)

Recommended methods for improving worker efficiency and reducing waste of materials and utilities such as restructuring job duties, reorganizing workflow, relocating workstations and equipment, and cost justification of new equipment as necessary

Analyzed, identified root cause, and removed the bottle necks for increased production line speeds by 10%

Engaged Maintenance, Engineers and Shop floor teams through hands on approach to World Class Manufacturing Process Improvement Program ensuring tools were being utilized appropriately and effectively

EXIDE TECHNOLOGIES: Milton. GA Sept. 2012 – April 2015

Corporate Lean Leader: Automotive Battery MFG

Supported North America manufacturing cost out initiatives for Lean activities, TPS Kaizens, TPM events and other continuous improvements activities

Managed multiple manufacturing sites CI process improvement projects (Salina KS, Columbus GA, Fort Smith, AK) with cross functional teams

Initiated raw materials warehouse organization, standard work, and material handling best practices providing a 20% reduction in labor costs

Analyzed incoming freight delivery/pick up data establishing average execution time to improve inventory accuracy and staffing levels needed per shift

Implemented Kanban system for battery grids increasing production productivity by 23%

Achieved 24% capacity improvement in product finishing line through executing job standards and workload balancing, and reducing nonvalue added work

Facilitated value stream mapping with National HR Directors identifying excessive process wait times: reduced time to hire by 25 days, executed solutions to eliminate three levels of sign offs

AVERY DENNISON: Flowery Branch, GA Oct. 2010 – Mar. 2012

Engineering Program Manager/Black Belt: RFID Tags

Improved project cycle times by 78% by leveraging Design for Lean Sigma methods and tools

Enhanced engineering and operations daily working relationship through opening communication channels - resulting in 10% early project delivery/closure

Developed resource allocation matrix for major engineering project improving project completion time

Presented Quarterly engineering project status and results to senior management

Provided leadership in transferring Lean Sigma knowledge to key areas of the business

Directed complex production processes and transactional improvement projects for engineering team

Lean Sigma Manager: Mentor, OH Office Products Oct. 2007 – Oct. 2010

Planned and executed Lean Sigma projects at customers and negotiated contracts for profitable growth in return for project results (savings range 50,000 – 1,000,000)

Created and presented statistical data analysis to various levels of management and employees to effectively connect their needs and benefits of service provided

Worked with Sales and Marketing and Operations Leadership Teams to establish projects, and priorities to support divisional and product team growth initiatives

Conducted training on Lean Sigma concepts and techniques, led Kaizen event teams and monitored post-project improvement sustainability

Identified cash flow constraints

ALBANY INTERNATIONAL: Lawrenceville, GA Sept. 2005 -. Sept. 2007

Black Belt/Continuous Improvement Leader: Industrial Doors

Coached/Led manufacturing teams and management on topics such as: 5-S, standardized work, Kanban, problem solving, flow layout - driving improvements in safety, quality, cycle time, and productivity

Reduced Warranty claims by 45% in first year working with technical support, sales team and quality to identify root cause, reducing lead time from 60 days to 4 days

SIMMONS BEDDING COMPANY

Director New Product Development, Norcross GA July 2004 – July 2005

Managed six direct reports and 10 indirect reports

Reviewed and approved bedding specifications

Responsible for department budget and hiring staff

Wrote employee job descriptions

AVERY DENNISON

Black Belt /Quality Engineer: Gainesville, GA Feb. 2000 – July 2004

Lead twelve cost savings projects: core press throughput increases, set-up reduction and machinable scrap reduction that resulted in $900,000+ annualized savings

Managed press quality validations for 4M new double track printing press in Frankfurt Germany

Assisted engineering team transferring manufacturing equipment to Juarez Mexico to meet plant closure deadline: tracked equipment breakdown timelines, raw material inventory shipments, SKU qualifications, equipment set up deadlines, ordering packing and raw materials for qualification runs

EDUCATION: CAPELLA UNIVERSITY BSBA

Additional training

Toyota Production System Workshops (Bluegrass Automotive Manufacturing Association)

Kepner Tergoe Training

University of Georgia Project Management Workshops

Worcester State University: Managing a Quality Lab workshops

Conflict Resolution Training Avery Dennison workshop

Microsoft Office Proficient, Minitab, Visio, SharePoint

https://www.linkedin.com/in/barbara-k-348823bb/

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